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Holiday Inn Express Newcastle by IHG

4.5 star property

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Photo gallery for Holiday Inn Express Newcastle by IHG

Exterior
Standard Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, laptop workspace
Exterior
View from room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Gym

Explore the area

Map
514 King Street, Newcastle West, NSW, 2302
  • NEX
    ‪10 min walk‬
  • Newcastle Civic Theater
    ‪16 min walk‬
  • Newcastle Beach
    ‪6 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed (Birdwood Park View)

Room amenity

Standard Room, 1 Queen Bed (Birdwood Park View)

  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Birdwood Park View)

Room amenity

Standard Room, 2 Twin Beds (Birdwood Park View)

  • 215 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Reception

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  • Air conditioning
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The price is $118
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$130 total
includes taxes & fees
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About this property

Holiday Inn Express Newcastle by IHG

4.5-star hotel in Newcastle West
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Express Newcastle by IHG offers 170 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 2 meeting rooms. This luxury hotel also offers a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Newcastle by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Great Room - This bar serves breakfast and light fare.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Express Newcastle Hotel
Inn Express Newcastle Hotel
Express Newcastle By Ihg
Holiday Inn Express Newcastle
Holiday Inn Express Newcastle by IHG Hotel
Holiday Inn Express Newcastle an IHG Hotel
Holiday Inn Express Newcastle by IHG Newcastle West
Holiday Inn Express Newcastle by IHG Hotel Newcastle West

Holiday Inn Express Newcastle by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1012 reviews
Rating 8 - Good. 258 out of 1012 reviews
Rating 6 - Okay. 51 out of 1012 reviews
Rating 4 - Poor. 12 out of 1012 reviews
Rating 2 - Terrible. 10 out of 1012 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious with plenty of shelving to arrange my 3 days of belongings. Great bathroom, large shower, modern design, practical too. Also wonderful to get included charging in the car park. Parking cost $20 per night but safe & undercover so very convenient. Staff helpful & friendly. Breakfast included.
Stayed 3 nights in Nov 2024

8/10 Good

Ravi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and convenient. However, they should have an operation dining facility for dinner at least. They said they were understaffed and had to keep the resto shut :-(
Stayed 4 nights in Nov 2024

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, price included breakfast, nice hotel - a little expensive
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Clean and tidy! Breakfast was great too!
Stayed 1 night in Nov 2024

2/10 Terrible

Jeremy

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stinky
Room smelled of Spew, when I complained after the first night they gave me another room and then put another person in the spew smelling room without resolving the issue.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable room.
Stayed 1 night in Nov 2024

8/10 Good

Rehan

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money, convenient location
Stayed 1 night in Nov 2024

10/10 Excellent

Yuk Ming

Stayed 1 night in Oct 2024

10/10 Excellent

Shakira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment you walked into thenproperty you were greeted with a lovely warm welcome. Checking in was so easy and they explained everything so well. The room was very clean and well appointed. Had all toiletries and you can also get extra from reception. Breakfast was basic but had both hot and cold food. Certainly enough to start your day. We would definitely stay there again.
Stayed 2 nights in Nov 2024

8/10 Good

Jane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked was, that it was very central to where I was working, easy parking, staff were great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rachael

Stayed 1 night in Oct 2024

10/10 Excellent

Keanu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that I was able to come down at 11pm and order a cappuccino The staff were really friendly Definitely will make this my newcastle hotel to stay at
Stayed 1 night in Nov 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - Clean and friendly
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect space for my short stay. Staff were friendly and helpful. Appreciate breakfast being included in the rate
Stayed 1 night in Nov 2024

6/10 Okay

Stacey

Traveled with family
The night staff that check us in needs to learn the meaning of the word hospitality cause he had none The cleaning staff were wonderful obliging and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

joanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Nazarit, Forestville

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Breakfast so bad, shower towels so small “but all hotel same “
Stayed 1 night in Jul 2024

10/10 Excellent

Desmond

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work stay
Always enjoy the stay, staff friendly and well situated.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the Holiday Inn for it's location to the Newcastle CBD. The room we had was c Very clean, comfortable and well appointed. Check-in and checkout was easy and the staff were very helpful and friendly. We would stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Miljak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in Oct 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
The room and bathroom were excellent but the area for dinner was not the best. Only 2 staff behind the bar and they were checking a group of people in. O-one to take an order for dinner - was just told to order on the app. It was a bit of a soul-less experience - Just us and one other couple on a Friday night. Breakfast however was very good and included in our rate.
Stayed 1 night in Oct 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay.
45 min walk to Nobbys beach. Parking is free outside from 5pm to 9am but we parked under the hotel for $20 as we wanted breakfast and not check out untill 11am.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, lovely room nice and dark. Breakfast was lovely
Stayed 1 night in Oct 2024

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024