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Holiday Inn Express Newcastle by IHG

4.5 star property

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Photo gallery for Holiday Inn Express Newcastle by IHG

Exterior
Meeting facility
Free daily on-the-go breakfast
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Gym
$106
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
514 King Street, Newcastle West, NSW, 2302
  • Place, NEX
    ‪9 min walk‬
  • Place, Newcastle Civic Theater
    ‪14 min walk‬
  • Place, Newcastle City Hall
    ‪14 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Room amenity

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(12 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(89 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Room amenity

Standard Room, 1 Queen Bed, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Birdwood Park View)

Room amenity

Standard Room, 1 Queen Bed (Birdwood Park View)

9.4 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Birdwood Park View)

Room amenity

Standard Room, 2 Twin Beds (Birdwood Park View)

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Express Newcastle by IHG

4.5-star hotel in Newcastle West
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Holiday Inn Express Newcastle by IHG offers 170 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 2 meeting rooms. This luxury hotel also offers a 24-hour fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express Newcastle by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Great Room - This bar serves breakfast and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: AUD 20 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Express Newcastle Hotel
Inn Express Newcastle Hotel
Express Newcastle By Ihg
Holiday Inn Express Newcastle
Holiday Inn Express Newcastle by IHG Hotel
Holiday Inn Express Newcastle an IHG Hotel
Holiday Inn Express Newcastle by IHG Newcastle West
Holiday Inn Express Newcastle by IHG Hotel Newcastle West

Reviews

Holiday Inn Express Newcastle by IHG Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 670 out of 1003 reviews
Rating 8 - Good. 257 out of 1003 reviews
Rating 6 - Okay. 50 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

Reviews

8/10 Good

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location! Clean, spacious and great place to stay overall. Will stay here going forward.
Stayed 1 night in Jul 2025

10/10 Excellent

Loris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location
Stayed 1 night in Sep 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Perfect stay for a quick get away to visit family.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert, Bardwell Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel and did not disappoint.
Stayed 1 night in Aug 2025

10/10 Excellent

Marcel and Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay.

This is a lovely hotel nice and central. Parking available. Good variety breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Iordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Luke

Stayed 2 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely and the staff were too. Great to have a good breakfast. Sound prooof rooms and well decorated/designed made for a good sleep and rest. Comfy and worthwhile.
Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Hotel excellent in all departments, could not fault anything.
Stayed 1 night in Aug 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and clean

Great hotel with easy parking. Lovely breakfast too.
Stayed 1 night in Aug 2025

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Pluses- The room was a good size and quiet. The included breakfast was actually pretty good Minuses- The staff were a bit dismissive and disinterested. They told us many times at check in that the hotel was an “ express” not a full Holiday Inn” Their website says there is full dinner available which is misleading! We were told to use the QR code in our room to view the menu and order but it didn’t work. We ordered via the room phone and they called us when it was ready but it is served in take away boxes!! Also very expensive- we ordered a pizza at $30 and it was the tiniest pizza I’ve seen!
Stayed 1 night in Aug 2025

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in was amazing staff member Linda was helpful In the afternoon I ordered two teas and got coffee I did advise the staff in the morning of the experience they where very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Caleb

Stayed 3 nights in Aug 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Sok

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Holiday Inn Newcastle. Its clean, modern, hospitality and local to shops and other amenities. Overall I would return knowing we’ll receive the same level of service, venue standards and hospitality. Only small downsides is cost of parking and variety of breakfast options.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, wonderful room

Excellent room, we loved the free breakfast and the simple layout of the spaces, from the lobby to the room itself. Great bed and a wonderful location. You can park on the street from until 9am the next morning, if you want to avoid paying for parking overnight.
Stayed 1 night in Aug 2025

10/10 Excellent

Dan Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good short stay business hotel

Very good option for business travellers
Stayed 1 night in Jul 2025

8/10 Good

jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Friendly service , welcoming check-in Room very clean , would of liked some sanitation gel in breakfast area Close to Newcastle interchange 5 min walk
Stayed 1 night in Jul 2025

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities

Small but clean

Small but clean room, beds could be comfier and bathroom larger - a little to compact even for a couple.
Stayed 2 nights in Jul 2025