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Newcastle Motel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Newcastle Motel

Exterior
Outdoor pool
Outdoor pool
Reception
Family Studio, Multiple Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
270 Pacific Hwy, Charlestown, NSW, 2290
  • Charlestown Square
    9 min walk
  • Westfield Kotara
    3 min drive
  • Blackbutt Reserve
    5 min drive
  • Newcastle, NSW (BEO-Belmont)
    18 min drive

Room options

View all photos for Family Studio, Multiple Beds, Non Smoking

Family Studio, Multiple Beds, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Studio, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, Multiple Bedrooms, Non Smoking

Classic Twin Room, Multiple Bedrooms, Non Smoking | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, Multiple Bedrooms, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Front of property

Nags Head Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (99)
The price is $61
per night
$67 total
includes taxes & fees
Dec 11 - Dec 12
Nags Head Hotel

About this property

Newcastle Motel

3-star motel in Charlestown
An outdoor pool, free self parking, and free WiFi in public areas are available at this motel.
Newcastle Motel offers 18 air-conditioned accommodations with irons/ironing boards and blackout drapes/curtains. LED televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.
Newcastle Motel features an outdoor pool. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Newcastle Motel has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Newcastle Heights
Newcastle Heights Charlestown
Newcastle Heights Motel
Newcastle Heights Motel Charlestown
Newcastle Heights Motel Greater Newcastle/Charlestown, Australia
Newcastle Motel Charlestown
Newcastle Charlestown
Newcastle Motel Motel
Newcastle Motel Charlestown
Newcastle Motel Motel Charlestown

Newcastle Motel Reviews

Reviews

6.2
Rating 10 - Excellent. 5 out of 55 reviews" "
Rating 8 - Good. 19 out of 55 reviews" "
Rating 6 - Okay. 14 out of 55 reviews" "
Rating 4 - Poor. 6 out of 55 reviews" "
Rating 2 - Terrible. 11 out of 55 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Stayed 1 night in Jan 2022

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

6/10 Okay

Sarah

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was basic which was all we required, walls and fixtures were dirty and could use a fresh paint or scrub down/replacement
Stayed 1 night in Nov 2021

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2021

2/10 Terrible

Elizabeth

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was filthy mould and cobwebs and smelt
Stayed 1 night in Nov 2021

6/10 Okay

Richard

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Motel was well situated however quite dated. No staff during check in and check out, initial room was not what was booked however resolved quickly with upgrade to family rooms. Bathroom fixtures were broken and very small but the water pressure in the shower was excellent
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the money
Pool was disgustingly green when asked staff they said it was cleaned the previous day a very disappointed answer just to make me leave There was tea and coffee but no key ingredient "milk" There was no toilet paper at all in the room The taps are literally marked back the from cold water comes out hot and hot water comes out cold
Stayed 1 night in May 2021

6/10 Okay

Katelyn

Liked: Staff & service
Not hot water
Stayed 4 nights in May 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Staff & service
No offer of complimentary milk for the coffee, no complimentary soap, shampoo etc! No welcome, no help with anything, no remote for TV had to ask (TV could only be turned on and off without remote- no manual channel or volume buttons). Not very accomodating stay at all.
Stayed 2 nights in May 2021

6/10 Okay

anthony

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The free airconditioning with no glass in windows was fantastic
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY AT THIS MOTEL, sheets were stained, it took an hour for new sheets this being 10pm. I checked out after one night and was promised a refund on the second night, this has not happened. Door handle difficult to open and close, no kettle in room, pool was not in operation. Nothing like the website offered, extremely disappointing. Noisy, did not sleep till 3am. Office unattended on several occasions.
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping centre. Clean comfortable rooms. Quiet.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service
Poor
People in room next to me were up all night in and out of their room saying it was crawling with cockroaches. I informed the cleaners 3 times that I am a night shift worker and would be sleeping during the day only to have them walk into my room and wake me not once but twice.
Stayed 2 nights in Nov 2020

6/10 Okay

Michelle

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2020

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst stay ever. Not worth it
Not even worth the $99 I paid for it. The bed is itchy. Walls are dirty. Windows had cracks in them. Was on edge the whole night. The walls are paper thin. Don’t think my partner or I even got like one hour of solid sleep with how uncomfortable the beds are and hearing everything going on outside
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2020

8/10 Good

Rob

Liked: Room comfort
Stayed 1 night in Sep 2020

6/10 Okay

Andrew, crescent head

Traveled with family
Disliked: Amenities, property conditions & facilities
We were not given the room that was indicated on the web site. And given what was like temporary accommodation . It was ok but not worthy of the cost.
Stayed 2 nights in Jun 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shower curtain needed cleaning and I had to turn off the air conditioning unit as it smelt.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Feb 2020