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Quest Newcastle West

4.5 star property

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Photo gallery for Quest Newcastle West

Beach
Apartment, 2 Bedrooms | Private kitchen | Microwave, stovetop, coffee/tea maker, electric kettle
Front of property - evening/night
Studio | In-room safe, desk, blackout drapes, iron/ironing board
Apartment, 2 Bedrooms | Living area | 43-inch flat-screen TV with digital channels, TV, Netflix

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Barbecue grill
  • Parking available
  • Gym
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
787 Hunter Street, Newcastle West, NSW, 2302
  • NEX
    ‪13 min walk‬
  • Newcastle Civic Park
    ‪16 min walk‬
  • Newcastle Civic Theater
    ‪18 min walk‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪25 min drive‬

Room options

View all photos for Apartment

Apartment | In-room safe, desk, blackout drapes, iron/ironing board

Apartment

  • 376 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Executive Apartment

Two Bedroom Executive Apartment | In-room safe, desk, blackout drapes, iron/ironing board

Two Bedroom Executive Apartment

  • 592 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms

  • 592 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Studio

Studio | In-room safe, desk, blackout drapes, iron/ironing board

Studio

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Quest Newcastle West

4.5-star aparthotel in Newcastle West
This aparthotel features a fitness center, a business center, and conference space. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Netflix, a stovetop, and a hair dryer are among the other amenities available to guests. Limited housekeeping is available.
Quest Newcastle West offers 78 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Newcastle aparthotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. This 4.5-star property offers access to a business center and a meeting room. This luxury aparthotel also offers a fitness center, barbecue grills, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Newcastle West has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (AUD 35 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 5 per night

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Stovetop
  • Toaster
  • Water dispenser

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference space
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Vending machine

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 78 units
  • Banquet hall
  • Built in 2017
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.50 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 45.0 per night
Cribs (infant beds) are available for AUD 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: AUD 35 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.50 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surcharges apply for use of the sofa bed in the guestrooms.

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Newcastle West Apartment
Quest Newcastle West Aparthotel
Quest Newcastle West Newcastle West
Quest Newcastle West Aparthotel Newcastle West

Quest Newcastle West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 199 out of 323 reviews
Rating 8 - Good. 82 out of 323 reviews
Rating 6 - Okay. 28 out of 323 reviews
Rating 4 - Poor. 8 out of 323 reviews
Rating 2 - Terrible. 6 out of 323 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Louie

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No problems and well set-up. However, the water pressure was lousy and it took ages to get hot water. Shower pressure was very poor.
Stayed 6 nights in Oct 2024

10/10 Excellent

Shellie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our 1 bedroom room was very well equipped and large than expected plus super quiet & dark. Great
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort
Staff, hotel and location were all great!!
Stayed 1 night in Oct 2024

10/10 Excellent

Sacha

Liked: Cleanliness, room comfort
Great stay - shame it was only one night
We got put in Room 401, a two bedroom apartment in the tower (so the lift doesn’t go all the way) which was amazing. Huge and very well appointed, and super clean. The bed was the most comfortable I’ve ever slept in. The hotel is not in the best part of town but it’s right opposite the light rail interchange so really easy to get about.
Stayed 1 night in Oct 2024

8/10 Good

Kylie

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Connie, Warranwood

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Manjula

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Damian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Napoleao Da

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Esther

Liked: Cleanliness, property conditions & facilities
The property and service were excellent. Very convenient for public transport (right across from train/bus services). Didn't see any dining or cafe options which was a shame when arriving late in the evening.
Stayed 1 night in Sep 2024

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities
It was in a close enough location to CBD and Darcy St but there needs to be a better option for parking for us out of towners!
Stayed 2 nights in Sep 2024

8/10 Good

Shane

Traveled with group
Liked: Cleanliness
The room was clean and tidy and a nice space to relax in
Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, room comfort
Great Hotel
Quests are best !
Stayed 1 night in Aug 2024

8/10 Good

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The Staff were so friendly and welcoming. Also... your bathrooms were beautifully maintained :0). We will be back! Thank you. Tina. Megasealed Newcastle.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ivan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, property was clean and well presented
Stayed 1 night in Aug 2024

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, property conditions & facilities
Very nice, spacious renovated rooms. A good stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very friendly and helpful staff that helped with dining options and local knowledge. Close to light rail which gave access to other parts of Newcastle. There’s a lot of building in the area which restricts some pedestrian access was travelling with people with mobility issues. Comfortable stay, would recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ivane

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great accomodation. We had a 2 bedrooms appartment and it was spacious, clean, beds were comfy and staff was friendly. Parking is very limited around but you can pay a supplement to park in reserved gated or ungated parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Nitaa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Meredith

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our time here and can’t wait for our next visit. Thank you so much for a wonderful stay. 💖🙏
Stayed 4 nights in Jul 2024

10/10 Excellent

Wendy

Stayed 2 nights in Jun 2024

10/10 Excellent

Sasha

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay the rooms are fresh and comfortable
Stayed 2 nights in Jun 2024