Aparthotel

Quest Newcastle

4.5 star property

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Apartment, 1 Bedroom | Living area | 43-inch flat-screen TV with digital channels, Netflix
Apartment, 1 Bedroom | Living area | 43-inch flat-screen TV with digital channels, Netflix
Beach nearby
Apartment, 1 Bedroom | View from room
Fridge, microwave, oven, coffee/tea maker

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Washer
  • Dryer
  • Kitchen
  • Parking available
$244
includes taxes & fees
Dec 9 - Dec 10

Explore the area

View in a map
575 Hunter Street, Newcastle West, NSW, 2300
  • Place, NEX
    ‪2 min walk‬
  • Place, Newcastle Civic Theater
    ‪7 min walk‬
  • Place, Newcastle Beach
    ‪4 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪23 min drive‬

Room options

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 818 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Apartment, 1 Bedroom

  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Quest Newcastle

4.5-star aparthotel in Newcastle West
This smoke-free aparthotel features an indoor pool, a fitness center, and a hot tub. Other amenities include self parking, concierge services, and dry cleaning. Each apartment has 2 bedrooms and offers free WiFi and a balcony. Guests will find a kitchen with a refrigerator, an oven, and a microwave. Limited housekeeping is available.
Quest Newcastle offers 64 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. 43-inch flat-screen televisions come with digital channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Quest Newcastle provides a hot tub and a fitness center. This luxury aparthotel also offers a vending machine, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Newcastle is a smoke-free property.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (AUD 35 per day)
  • Limited onsite parking

Family friendly

  • Crib: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • 2 bedrooms
  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix

Outdoor areas

  • Balcony

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In the city center
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 10 floors
  • 64 units
  • Built in 2000

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The property will be renovating from October 14 2025 to December 14 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50 per night
Cribs (infant beds) are available for AUD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: AUD 35 per day
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Newcastle Quest
Quest Apartment Newcastle
Quest Newcastle
Quest Hotel Newcastle
Quest Newcastle Hotel Newcastle
Quest Newcastle Newcastle West
Quest Newcastle Apartment
Apartment Quest Newcastle Newcastle West
Newcastle West Quest Newcastle Apartment
Apartment Quest Newcastle
Quest Apartment
Quest
Quest Newcastle Aparthotel
Quest Newcastle Newcastle West
Quest Newcastle Aparthotel Newcastle West

Reviews

Quest Newcastle Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 278 out of 498 reviews
Rating 8 - Good. 173 out of 498 reviews
Rating 6 - Okay. 30 out of 498 reviews
Rating 4 - Poor. 11 out of 498 reviews
Rating 2 - Terrible. 6 out of 498 reviews

Reviews

8/10 Good

Tim

Stayed 2 nights in Aug 2025

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, where very welcoming and made a great experience for an early check in as we had an early arrival from out of state, went well above and beyond. Rooms were comfortable and beds fantastic and pillows perfect.
Stayed 2 nights in Aug 2025

8/10 Good

Kitty

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Richardson

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Leigh-Anne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent size apartment. Very comfortable for family. Well appointed kitchen. Bedding very comfortable Bathrooms were a great size and good shower pressure. Wish we were staying longer to enjoy more.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachel

Stayed 3 nights in Jul 2025

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Katie

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sreesankar

Liked: Cleanliness, property conditions & facilities
I stayed at Quest Newcastle yesterday with my family, and it was a wonderful experience. The room was clean, spacious, and very comfortable. The staff were friendly and helpful, and the location is perfect. We really enjoyed our stay and would definitely recommend it to anyone visiting Newcastle. Great place for families!
Stayed 1 night in Apr 2025

8/10 Good

R

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A sensational stay, really enjoyed it, everything was close and convenient. Would recommend this to someone who would like a spacious, tidy and quiet place for travel!
Stayed 2 nights in Apr 2025

8/10 Good

Leonie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was great and staff friendly and helpful. We could here people above us walking around early in the morning which was the only not so great thing.
Stayed 1 night in Apr 2025

10/10 Excellent

Dylan

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kara

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sean

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Pretty Noisy, quite close to a main arterial. There was also a bar downstairs which had music playing until quite late. It was however great for public transport and dining options.
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pity about only 1 lift working, but a nice, clean and friendly place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Siti Aisyah Binte

Traveled with family
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good price, large family apartment and close lots of cool areas. Easy to walk, get parking or trams around town. Only downside was that the gym is one machine, a treadmill and a bike
Stayed 1 night in Jan 2025

8/10 Good

Ralph

Liked: Cleanliness, property conditions & facilities
Very convenient lication Greatcstaff
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Raquel

Liked: Cleanliness, property conditions & facilities
Good location, neat and tidy rooms and the staff were accommodating and friendly.
Stayed 1 night in Jan 2025

8/10 Good

Melina

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff at check in (and pre-check in were helpful and friendly). Room was clean and they updated the layout to accomodate our teenage kids. My only complaint was that the bedroom and bathroom doors need greasing as they all squeaked very loudly.
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, room comfort

Exceptional Hotel

Always a great stay, this Hotel is central with the city.
Stayed 2 nights in Dec 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Helpful staff. Had a family room but bit annoying that main bedroom didn’t have ensuite and was only a queen bed.
Stayed 3 nights in Dec 2024