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The Gateway Inn

4.5 star property

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Photo gallery for The Gateway Inn

Welcome to our hotel lobby, featuring a reception desk, seating area with a bench and table, and a glass partition offering a view into the hotel's interior.
Enjoy a casual dining experience in our restaurant with a mix of seating options and a fully stocked bar.
Enter a contemporary hotel with a sleek glass canopy and modern design.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Relax in a stylish space with a flat-screen TV, comfortable sofa, and armchair.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
32 Industrial Drive, Mayfield, NSW, 2304
  • University of Newcastle
    ‪3 min drive‬
  • Newcastle International Sports Centre
    ‪5 min drive‬
  • Newcastle Beach
    ‪9 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪20 min drive‬

Room options

View all photos for Deluxe King with Spa

1 bedroom, premium bedding, in-room safe, desk

Deluxe King with Spa

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Spa Suite

Superior Spa Suite | 1 bedroom, premium bedding, in-room safe, desk

Superior Spa Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe King

1 bedroom, premium bedding, in-room safe, desk

Deluxe King

8.6 out of 10
Excellent
(27 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Accessible

Deluxe King Accessible | 1 bedroom, premium bedding, in-room safe, desk

Deluxe King Accessible

9.0 out of 10
Wonderful
(7 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

1 bedroom, premium bedding, in-room safe, desk

One Bedroom Apartment

9.0 out of 10
Wonderful
(8 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior King Balcony

Superior King Balcony | 1 bedroom, premium bedding, in-room safe, desk

Superior King Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King | 1 bedroom, premium bedding, in-room safe, desk

Superior King

9.0 out of 10
Wonderful
(8 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two-bedroom Apartment

42-inch LCD TV with cable channels, TV

Two-bedroom Apartment

10.0 out of 10
Exceptional
(3 reviews)
  • 807 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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4.6 out of 5, Wonderful, (1008)
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The price is $105 total
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About this property

The Gateway Inn

4.5-star hotel in Mayfield
This smoke-free hotel features 4 restaurants, 2 bars/lounges, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a coffee shop/cafe, and dry cleaning are onsite.
The Gateway Inn offers 93 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a health club, a vending machine, and laundry facilities. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

The Gateway Inn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
The Gateway Inn has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Italian, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 8 to 40 for adults and AUD 8 to 15 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Health club
  • Playground

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 40 for adults, and AUD 8 to 15 for children
  • Crib (infant bed) fee: AUD 10 per day
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gateway Inn Newcastle
Gateway Newcastle
Newcastle Gateway
Gateway Inn Mayfield
The Gateway Inn Hotel
The Gateway Inn Mayfield
The Gateway Inn Hotel Mayfield

The Gateway Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1001 reviews
Rating 8 - Good. 304 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Stayed 1 night in Apr 2025

10/10 Excellent

Rowden

Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a business trip, every thing you neee
Stayed 1 night in Apr 2025

8/10 Good

Steve

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable clean hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service checking in and room was clean. Only minor issues like the desk lamp having no bulb and second shower head broken but overall great room regardless. Very quiet area and plenty of off street parking with the overflow option into Wests.
Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Jenn

Stayed 1 night in Mar 2025

6/10 Okay

Dale

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to club and gym, good size room and very friendly and helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean room. Will stay again. Very friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fiona

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jeanette

Liked: Cleanliness, staff & service
The staff at the Gateway are welcoming and obliging. While the rooms are a bit on the shabby side for an overnight or couple of nights it’s fine. Hospitality
Stayed 1 night in Mar 2025

10/10 Excellent

Romeo

Liked: Cleanliness, staff & service, property conditions & facilities
Frontdesk staff very nice and friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Our recent stay at Gateway Inn over the weekend was a pleasant experience. The room was generously spacious, as was the bathroom. The bed was comfortable, and the atmosphere was quiet—perfect for relaxation. There was plenty of parking available, which added to the convenience. The provision of ample tea, coffee, and biscuits was a thoughtful touch, and having restaurants on-site was a big plus. Overall, it was a very good stay and exceptional value for money. While the room felt a bit outdated and the WiFi reception could use improvement, these were minor inconveniences in an otherwise satisfying experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice sized rooms and very clean. Great options for dinner and a drink.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the spa bath and the double shower. The air conditioning sucked, room was like a freezer. The tap configuration on the spa bath is wrong.
Stayed 1 night in Feb 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , amazing rooms .!
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Stayed 1 night in Feb 2025

8/10 Good

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kent

Stayed 4 nights in Feb 2025

4/10 Poor

Albert

Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Sean

Stayed 1 night in Jan 2025