See all properties

The Gateway Inn

4.5 star property

Choose dates to view prices

Photo gallery for The Gateway Inn

Property entrance
Front of property - evening/night
Premium bedding, in-room safe, desk, blackout drapes
Superior Spa Suite | Living area | 42-inch LCD TV with cable channels, TV, iPod dock
Superior King Balcony | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
32 Industrial Drive, Mayfield, NSW, 2304
  • University of Newcastle
    ‪5 min drive‬
  • Newcastle Showground
    ‪5 min drive‬
  • Newcastle Beach
    ‪16 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪18 min drive‬

Room options

View all photos for Deluxe King with Spa

Premium bedding, in-room safe, desk, blackout drapes

Deluxe King with Spa

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Spa Suite

Superior Spa Suite | Premium bedding, in-room safe, desk, blackout drapes

Superior Spa Suite

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, blackout drapes

Deluxe King

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Accessible

Deluxe King Accessible | Premium bedding, in-room safe, desk, blackout drapes

Deluxe King Accessible

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, blackout drapes

One Bedroom Apartment

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior King Balcony

Superior King Balcony | Premium bedding, in-room safe, desk, blackout drapes

Superior King Balcony

  • City view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King | Premium bedding, in-room safe, desk, blackout drapes

Superior King

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two-bedroom Apartment

42-inch LCD TV with cable channels, TV, iPod dock

Two-bedroom Apartment

  • 807 sq ft
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Similar properties

Spa

The Executive Inn

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1005)
$148 nightly
The price is $148 total
includes taxes & fees
The Executive Inn

About this property

The Gateway Inn

4.5-star hotel in Mayfield
This smoke-free hotel features 4 restaurants, 2 bars/lounges, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a coffee shop/cafe, and dry cleaning are onsite.
The Gateway Inn offers 93 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This luxury hotel also offers a health club, a vending machine, and laundry facilities. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

The Gateway Inn is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
The Gateway Inn has 4 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Italian, Japanese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 8 to 40 for adults and AUD 8 to 15 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Health club
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 40 for adults, and AUD 8 to 15 for children
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gateway Inn Newcastle
Gateway Newcastle
Newcastle Gateway
Gateway Inn Mayfield
The Gateway Inn Hotel
The Gateway Inn Mayfield
The Gateway Inn Hotel Mayfield

The Gateway Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 578 out of 1008 reviews
Rating 8 - Good. 306 out of 1008 reviews
Rating 6 - Okay. 67 out of 1008 reviews
Rating 4 - Poor. 38 out of 1008 reviews
Rating 2 - Terrible. 19 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kent

Stayed 4 nights in Feb 2025

4/10 Poor

Albert

Stayed 1 night in Feb 2025

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Sean

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lynette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jan 2025

8/10 Good

Christopher, Muswellbrook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wifi and Chromecast TV
Stayed 1 night in Jan 2025

10/10 Excellent

Gurpreet

Stayed 1 night in Dec 2024

10/10 Excellent

Kim Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 1 night in Jan 2025

2/10 Terrible

Darron

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very poorly managed. Cleaning staff just walk into your room without knocking - repeatedly. Very strange. Have revisited multiple times - but because of a "new system" apparently I've hardly ever been there. As a member - pretty degusted that this is the standard or our club. Musty smelling hallways - terrible parking and atrocious access / egress from the carpark areas. They obviously spent too much money buying the Knights to be interested in providing members the service that they actually pay for.
Stayed 1 night in Oct 2024

8/10 Good

Zelman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodation.
Stayed 1 night in Dec 2024

4/10 Poor

Diane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Mediocre

The hotel itself was clean and reasonably appointed. The staff and clientele however, was questionable. It took several hours to get the staff help on an extremely noisy guest and when confronted was told it wasn't their responsibility. Given the choice, would not stay again. Especially during peak period.
Stayed 1 night in Dec 2024

8/10 Good

LINYAN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our stay was great and relax. Only the room didn’t clean well after last stayed family. But the service people is really nice. Will go back there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jules

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very pleasant
Stayed 3 nights in Dec 2024

6/10 Okay

Nicholas

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Warm friend staff but in need of upgrade.

Warm friendly staff. Aging interior but still comfortable. Lots of stains on cushions and blankets, crusty food stuck on benches, broken shower, missing plates and cutlery. On request the staff quickly arranged maintenance. The final charge was different and slightly higher than what was booked through Hotels.com. No details on why the higher price was provided.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds are so comfortable. Dining nearby
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, only bonus would have been a kids play area in the club
Stayed 1 night in Dec 2024

8/10 Good

Joey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Dec 2024

8/10 Good

Micah

Stayed 2 nights in Nov 2024