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The Star Apartments

4.0 star property

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Photo gallery for The Star Apartments

Full-size fridge, microwave, stovetop, dishwasher
Individually furnished, desk, blackout drapes, iron/ironing board
In-room dining
Flat-screen TV
Flat-screen TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
569 Hunter Street, Newcastle West, NSW, 2300
  • NEX
    ‪5 min walk‬
  • Newcastle Civic Park
    ‪9 min walk‬
  • Newcastle Civic Theater
    ‪10 min walk‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪25 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Individually furnished, desk, blackout drapes, iron/ironing board

Apartment, 1 Bedroom

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 Double Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Flat-screen TV

Apartment, 2 Bedrooms

  • 915 sq ft
  • Sleeps 4
  • 2 Queen Beds

Studio Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

One Bedroom Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Two Bedroom Apartment

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Front of property

Quest Newcastle

  • Pool
  • Hot Tub
  • Kitchen
  • Washer
4.5 out of 5, Wonderful, (469)
The price is $208
per night
$229 total
includes taxes & fees
Feb 20 - Feb 21
Quest Newcastle

About this property

The Star Apartments

4-star hotel in Newcastle West
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, laundry facilities, express check-in, and express check-out are onsite. Weekly housekeeping is available.
The Star Apartments offers 8 accommodations with washers/dryers and coffee/tea makers. These individually furnished accommodations have separate sitting areas and include desks. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and hair dryers.

This Newcastle hotel provides wireless Internet access for a surcharge. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided weekly.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Newcastle hotel also offers laundry facilities, express check-in, and express check-out. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Star Apartments is a smoke-free property.

The Star Apartments has a restaurant on site.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 30 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 25 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Self parking on site (AUD 25 per night)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Crib (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Early check-in subject to availability
Early check-in fee: AUD 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 30
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AUD 30 per night (rates may vary)
  • Self parking fee: AUD 25 per night
  • Nearby parking fee: AUD 25 per night (394 ft away)
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 30 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite parking is available for the Apartment, 2 Bedrooms only.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Star Apartments Apartment Newcastle West
Star Apartments Newcastle West
Star Apartments castle West
The Star Apartments
The Star Apartments Hotel
The Star Apartments Newcastle West
The Star Apartments Hotel Newcastle West

The Star Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 39 out of 163 reviews
Rating 8 - Good. 51 out of 163 reviews
Rating 6 - Okay. 37 out of 163 reviews
Rating 4 - Poor. 19 out of 163 reviews
Rating 2 - Terrible. 17 out of 163 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Wendy

Traveled with group
Great spot near Civic Theatre
Stayed 1 night in Aug 2024

8/10 Good

Maria Carolina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its spacious apartment and centrally located Nice for a group of friends or big families, Was delayed getting gate and door code but all sorted after a few phone calls thanks
Stayed 1 night in Aug 2024

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to city, and cafes
Stayed 3 nights in Mar 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Interstate place, ground floor backed on to a noise street, water leaks across kitchen and woke to cockroaches in the lounge. Shower ran cold
Stayed 1 night in Jan 2024

2/10 Terrible

Letitia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nothing like the photos- definitely overpriced and not well managed or cleaned. The foyer and corridor leading to apartment is smelly and filthy. The apartment smelt of previous cooking and you couldn't open windows- no flyscreens but mosquitos. No furniture or comfort- one couch for three people - dirty carpet. No lift so 90yr old had to use stairs.

8/10 Good

Daniel

Traveled with group
Liked: Property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Warren

Liked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

Stella and David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

8/10 Good

Cheryl

Stayed 3 nights in Jul 2023

2/10 Terrible

Garry

Stayed 3 nights in Feb 2023

8/10 Good

susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central in newcastle.Quiet location,good size apartment.will use again.
Stayed 2 nights in Jan 2023

2/10 Terrible

Renee

Traveled with family
Disliked: Cleanliness, amenities
Cleaning should be a priority and actually supplying a room that is advertised. Pillow was lovely though.
Stayed 1 night in Dec 2022

6/10 Okay

Nicole

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall disappointing. The property felt tired and worn. It took an hour to get the air con working which ended up needing to be reset via the remote. Small cockroaches appeared when I sat on the lounge. I was informed no parking was available yet the carpark was less than half full all night.
Stayed 3 nights in Sep 2022

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
These apartments were clean and comfortable but were completely uninspiring (black furniture, no artwork) and nothing to make them even a little bit sustainable - no recycling bins, a massive chux cloth per stay which gets thrown out, single use plastic body care bottles etc. Also, I was put on hold for 30 mins several times when I tried to call the off-site receptionist and couldn't get through - gave up.
Stayed 2 nights in Jul 2022

8/10 Good

Fiona

Business traveler
Liked: Cleanliness, staff & service, amenities
The property is well situated in Newcastle and convenient to a number of dining options. Only trouble was with the airconditioning - one room it wouldn't turn on and the other it wouldn't turn off.
Stayed 3 nights in Jun 2022

8/10 Good

John

Stayed 1 night in May 2022

10/10 Excellent

Gisella

Liked: Staff & service, amenities, property conditions & facilities
Space and location are great.
Stayed 1 night in Apr 2022

6/10 Okay

Wendy

Traveled with partner
Liked: Cleanliness, staff & service
Good location
Stayed 6 nights in Jan 2022

8/10 Good

Michael

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Michael

Stayed 2 nights in Dec 2021

2/10 Terrible

Momeem

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had 2 bookings back to back but never going back there again
Stayed 4 nights in Nov 2021

8/10 Good

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pillows
Stayed 2 nights in Nov 2021

10/10 Excellent

Mark

Business traveler
Liked: Staff & service, property conditions & facilities
The staff deserve a huge praise, they are so welcoming and helpful and make it such an easy stress free stay . The apparent was excellent and spotless, like I said from the amazing staff on the phones to the cleaning staff thank you a very well run service ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Oct 2021