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Courtyard by Marriott Keele Staffordshire

3.5 star property

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Photo gallery for Courtyard by Marriott Keele Staffordshire

Restaurant
Restaurant
Restaurant
Lobby lounge
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Air conditioning

Explore the area

Map
University Avenue, Keele, Newcastle-Under-Lyme, England, ST5 5NU
  • Keele University
    ‪1 min walk‬
  • Royal Stoke University Hospital
    ‪5 min drive‬
  • Staffordshire University
    ‪8 min drive‬
  • Manchester (MAN)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • 177 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, 1 King Bed with Sofa bed

  • 223 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 177 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Courtyard by Marriott Keele Staffordshire

3.5-star Newcastle-Under-Lyme hotel steps from Keele University
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Courtyard by Marriott Keele Staffordshire offers 150 air-conditioned accommodations with minibars and safes. 49-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and 2 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge), along with a car charging station.

Courtyard by Marriott Keele Staffordshire is a smoke-free property.

Full breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Courtyard by Marriott Keele Staffordshire has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (GBP 3 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 per person
  • Uncovered self parking fee: GBP 3 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Courtyard Keele Staffordshire
Courtyard by Marriott Keele Staffordshire Hotel
Courtyard by Marriott Keele Staffordshire Newcastle-Under-Lyme

Courtyard by Marriott Keele Staffordshire Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 513 out of 706 reviews
Rating 8 - Good. 133 out of 706 reviews
Rating 6 - Okay. 32 out of 706 reviews
Rating 4 - Poor. 17 out of 706 reviews
Rating 2 - Terrible. 11 out of 706 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Lee

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Nothing Special

Food okay nothing special
Stayed 1 night in Feb 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just great.

Great stay as usual. Thanks to all of the team.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed 1 night stay

I booked a double room for a chilled out 1 night stay for my birthday for me and my partner . I was really impressed with the room it was spacious, modern, had a good size tv and the bed must be the comfiest bed iv ever slept in! The room was really cosy and had a very nice homely feel to it . The breakfast in the morning wasnt an unlimited buffet breakfast as advertised but i was told this was because the hotel was quiet at the time we stayed but they offered a made to order breakfast which was lovely and poasibly better than a buffet breakfast because all the items were cooked fresh and to how i liked it . My only negative i can say is that there are hundreds of signs around the carpark saying you must pay online and enter the carpark code which cost £15 for the duration of our stay and when we went to check in we were told to enter out car reg and it would only be £3 because we were staying in the hotel which i felt a bit ripped off about , there were nothing on the signs to say if your a guest of the hotel to pay at reception and there is even a few signs literally right at the door of the entrance saying to pay online . The guy at reception did say he would try to refund the amount on my invoice when we checked out but he wasnt there the following day and the person at the desk had no idea that we were told this the day before so we didnt get our money back so that naffed me off a bit but with that aside i would love to come and stay again
Stayed 1 night in Jan 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

Excellent staff, cannot praise them enough
Stayed 3 nights in Jan 2025

8/10 Good

Katarzyna

Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another excellent stay

It’s our 2nd stay here (my daughter’s studying at Keele Uni). We were greeted with a smile and check-in was efficient. On this trip we brought our family pet (Cockapoo) and at check-in Jonathan was excellent in making sure our needs were met - including setting up a table (away from the main restaurant- but still in a nice spot) for us to enjoy dinner. The temperature outside is currently -3, but the hotel is warm and snug. I love this hotel for its cleanliness, nice staff and lovely rooms. Super comfortable beds too. I travel a lot with business and I’m a member of many clubs - so have plenty of choice in the Stoke area, but this is my favourite and have no hesitation in recommending to others. We’ll be back.
Stayed 1 night in Jan 2025

4/10 Poor

Liam

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lost my booking

Booking was missing
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was excellent, the staff friendly and helpful, the bed comfortable. But we relied on their website and planned to have laundry done while we were there, but the promised laundry service did not exist. Also, it was booked as a double but there was only one chair!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice stay

A lovely stay however the rooms make you very dry even without the AC on
Stayed 2 nights in Jan 2025

10/10 Excellent

Greg

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

An excellent stay!! The whole staff were fantastic, but special mention to Gabriel and all the catering and front of house staff - outstanding!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were there two nights and coffee tea milk wasn’t filled up cups was washed but nothing to put in to it
Stayed 2 nights in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean new
Stayed 2 nights in Dec 2024

10/10 Excellent

Mahendra, Maple

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new facility
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024