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Copthorne Hotel Newcastle

4.0 star property

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Photo gallery for Copthorne Hotel Newcastle

Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio
Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • Quayside
    ‪13 min walk‬
  • Utilita Arena Newcastle
    ‪15 min walk‬
  • St. James' Park
    ‪18 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • 258 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Water view

Standard Double Room

  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Double Room

  • 280 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room

Water view

Club Twin Room

  • 280 sq ft
  • River view
  • Sleeps 2
  • 1 Twin Bed

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About this property

Copthorne Hotel Newcastle

Newcastle-upon-Tyne hotel close to Quayside
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Copthorne Hotel Newcastle offers 156 accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Copthorne Hotel Newcastle is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Quay 7 Restaurant - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12.50 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Quay 7 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 12.50 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 851 out of 1580 reviews
Rating 8 - Good. 476 out of 1580 reviews
Rating 6 - Okay. 173 out of 1580 reviews
Rating 4 - Poor. 51 out of 1580 reviews
Rating 2 - Terrible. 29 out of 1580 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kate

Liked: Cleanliness, staff & service, room comfort
Friday night stay
A favourite hotel of ours. Generally reasonablely priced, adjacent car park, centrally located with lovely views of river. Booked a club room which is larger than standard. Only downside was strange shallow bath tub and shower head which was placed at chest level.
Stayed 1 night in Jan 2025

8/10 Good

Ruth

Stayed 2 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a short trip
Stay regularly it’s great for a night in Newcastle
Stayed 1 night in Dec 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel in a great location along the Quayside in Newcastle. Very comfortable and spacious room with a great view.
Stayed 1 night in Jan 2025

4/10 Poor

Louise

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Food and beverage service a let down
The lobby and restaurant area are ok however the bedrooms are tired and the bathrooms could do with an upgrade. The bed was uncomfortable. Food and drinks service needs improving, had to ask for plates to be cleared whilst staff stood chatting. Bar closed early leaving customers coming back from a concert without a drink. We were told breakfast was served until 10am however when we went at 9.35 were then told it had finished at 9.30am, leaving many guests hungry. The hotel needs to be more customer focused and flexible rather than sticking to rigid rules that leave guests hungry and thirsty
Stayed 3 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jack

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed in better travelodges .
Was expecting way more for a 4 star hotel. Place looked grubby and old. No charging cables near bed and super deluxe river view room was heated up with 2x heaters and one didn’t work. Greta view of river and the breakfast was great. Staff were friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Barry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd short stay
2nd short stay, fantastic river view, comfy bed, food was excellent and discounts available 4-6.30 p.m. staff very helpful. Generally a nice atmosphere.
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location with friendly staff
Every member of staff was helpful, pleasant and professional
Stayed 2 nights in Dec 2024

10/10 Excellent

lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel and great location. Staff lovely room very clean. Had meal in dining area which was great value.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel but staff not so good
Great hotel have stayed many times before. Food was great but person taking order did not listen and ended up with two dinners when there were three of us . There was no excuse for this so ended up waiting for another dinner to be cooked so we were not able to sit and enjoy together. Ruined the day after a long day traveling. So disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

4/10 Poor

Glenn

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Tired and worn.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
couldn't fault it,extremely handy for the shops and entertainment.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in the heart of the Quayside
Had a great stay at the Copthorne. All the staff were very friendly and helpful. Would definitely stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Deborah

Traveled with group
Room was dirty. Housekeeping finished at 4 pm. Pizza was the worst I have ever had.
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok but needs revamp
Classed as a 4* no room service. Very ran down. Rooms were clean bed comfy but needs a major revamp! Good if needing parking
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An ideal quayside location with a great view of the river and bridges, particularly at night. Convenient for quayside cafes, restaurants and pubs, but with none of the noise of the nightlife (this is a particular problem with hotels near the railway station). The room was clean, comfortable, and warm. A wide variety of good nutritious food at breakfast. Staff were friendly and helpful at reception, in the bar, and in the restaurant. The Copthorne is value for money, in a convenient location, and we’d stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming and good location to city centre
Stayed 1 night in Dec 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024