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Copthorne Hotel Newcastle

4.0 star property

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Photo gallery for Copthorne Hotel Newcastle

Lobby
Terrace/patio
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT
  • Castle Keep
    ‪5 min walk‬
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    ‪7 min walk‬
  • The Glasshouse
    ‪10 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • 258 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Water view

Standard Double Room

  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Club Double Room

  • 280 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Twin Room

Water view

Club Twin Room

  • 280 sq ft
  • River view
  • Sleeps 2
  • 1 Twin Bed

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About this property

Copthorne Hotel Newcastle

Newcastle-upon-Tyne hotel close to Quayside
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and conference space.
Copthorne Hotel Newcastle offers 156 accommodations with safes and coffee/tea makers. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Parking is available onsite for a surcharge.

Copthorne Hotel Newcastle is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Quay 7 Restaurant - This restaurant serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12.50 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Quay 7 Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Check-in starts at 4 PM on Saturdays and Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 12.50 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copthorne Hotel Newcastle
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Newcastle
Copthorne Newcastle Hotel
Copthorne Newcastle Newcastle-upon-Tyne
Hotel Copthorne Newcastle
Newcastle Copthorne
Newcastle Copthorne Hotel
Newcastle Hotel Copthorne
Copthorne Newcastle
Copthorne Hotel Newcastle Hotel
Copthorne Hotel Newcastle Newcastle-upon-Tyne
Copthorne Hotel Newcastle Hotel Newcastle-upon-Tyne

Copthorne Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 848 out of 1581 reviews
Rating 8 - Good. 477 out of 1581 reviews
Rating 6 - Okay. 174 out of 1581 reviews
Rating 4 - Poor. 53 out of 1581 reviews
Rating 2 - Terrible. 29 out of 1581 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

william

Stayed 2 nights in Nov 2024

6/10 Okay

Iain

Stayed 3 nights in Nov 2024

6/10 Okay

Richard

Business traveler
Liked: Cleanliness
Quite dated and room cost not good value compared to other hotels I typically stay in, in the area. Breakfast service very poor. Coffee machine broken and out of milk. Had to queue to use the other one. Picked up a plate at breakfast buffet, unbearably hot and unable to hold whilst waiting to serve myself. Then there wasn’t any food when it was my turn. Sited a few minutes then sat down to wait. Came back after circa 5 mins. Food now available but no plates. Waited circa 3-4 mins for plates. Took almost 20 mins to get a self serve breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice trip
Stayed 2 nights in Oct 2024

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Kirstine

Liked: Cleanliness
Average stay
Breakfast was nice. Rooms were cold took a while to warm up. Condition of rooms ok.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rosie

Disliked: Property conditions & facilities
Old fashioned and worn
We stayed at a Copthorne hotel in Chiswick which was fabulous. The decor, the amazing bathroom, the well thought out spacious and well equipped bedroom. We were hugely disappointed with the Newcastle Copthorne. The room was very tired and the bathroom was so horribly old fashioned and worn. I did ask if we could move to a more modern room and was told that they were all the same. We did not notice the system of hanging traffic light information outside our door for our room to be cleaned or not so our room remained unmade. This just seems an easy way to have a reduced staff level and the queue at checking in and at breakfast demonstrated this to be true. I would not recommend this hotel until it has an overhaul.
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

10/10 Excellent

Naji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ian

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

paul

Stayed 1 night in Nov 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Copthorne Hotel
Hotel is looking a bit tired, bathroom could do with an update. But good position and well priced car park.
Stayed 2 nights in Nov 2024

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great upgrade
Got a lovely up grade as it was our 10 wedding anniversary form getting married at The Copthorne Hotel.
Stayed 1 night in Nov 2024

8/10 Good

Valerie

Liked: Room comfort
Disliked: Staff & service
Awful check in as car park is not owned by hotel
The car park attached to the hotel is owned by another company. It is very very confusing as the website says £12.50 for 24 hours but when we paid £12.50 at 12.40 pm it says it was valid till 4.50 pm. A sign said something about redeeming your ticket at reception. The receptionist said we shouldn’t have bought a ticket and we should have gone to reception first , yet there is a massive 4 foot sign in the foyer and next to pay station saying pay on entry. Initially both the receptionist and manager said we would have to pay again as the car park is nothing to do with them and then the receptionist exclaimed , oh I’ve remembered we can put you the hours in free till tomorrow. We won’t be coming back.
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Have to remind them about free parking - room bathroom very dated Room view was of the river but at an angle through small door window - not directly onto the river Bar staff good
Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Stayed 3 nights in Nov 2024

6/10 Okay

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel dated and requires upgrading
Stayed 2 nights in Nov 2024

10/10 Excellent

Gareth

Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Excellent location and friendly staff at the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Stayed 1 night in Nov 2024

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
One night stay in room overlooking the Tyne. Free parkimg from Hotels.com at hotel. Big room with everything we needed.
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel,with fantastic staff.
As always our stay was amazing, staff very friendly and helpful, rooms wàrm and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location. Friendly staff, nice breakfast, room was a little tired but still nice with a great view of the Tyne.
Stayed 1 night in Nov 2024