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County Hotel & County Aparthotel Newcastle

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for County Hotel & County Aparthotel Newcastle

Front of property
Luxury Penthouse, 1 King Bed | Private kitchen | Electric kettle
Minibar, desk, laptop workspace, blackout drapes
Presidential Suite (West Wing) | Minibar, desk, laptop workspace, blackout drapes
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DF
  • O2 Academy Newcastle
    ‪3 min walk‬
  • Eldon Square Shopping Centre
    ‪5 min walk‬
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    ‪5 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, desk, laptop workspace, blackout drapes

Junior Suite

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse (West Wing)

Penthouse (West Wing) | Minibar, desk, laptop workspace, blackout drapes

Penthouse (West Wing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, laptop workspace, blackout drapes

Standard Double Room

7.8 out of 10
Good
(20 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, desk, laptop workspace, blackout drapes

Deluxe Double Room

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchen

Flat-screen TV

Deluxe Apartment, 2 Bedrooms, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Penthouse, 1 King Bed

Luxury Penthouse, 1 King Bed | Minibar, desk, laptop workspace, blackout drapes

Luxury Penthouse, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for City Apartment, 1 Bedroom

City Apartment, 1 Bedroom | Minibar, desk, laptop workspace, blackout drapes

City Apartment, 1 Bedroom

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for City Double Room

City Double Room | Minibar, desk, laptop workspace, blackout drapes

City Double Room

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Double Beds

Minibar, desk, laptop workspace, blackout drapes

Deluxe Twin Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for City Twin Room

Minibar, desk, laptop workspace, blackout drapes

City Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for City Apartment, 2 Bedrooms

City Apartment, 2 Bedrooms | Minibar, desk, laptop workspace, blackout drapes

City Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room | Minibar, desk, laptop workspace, blackout drapes

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed with Sofa bed

Executive Suite, 1 Double Bed with Sofa bed | Minibar, desk, laptop workspace, blackout drapes

Executive Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for City Apartment, 2 Bedrooms, Kitchen

Minibar, desk, laptop workspace, blackout drapes

City Apartment, 2 Bedrooms, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for City Penthouse

City Penthouse | Minibar, desk, laptop workspace, blackout drapes

City Penthouse

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

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About this property

County Hotel & County Aparthotel Newcastle

4-star hotel in Newcastle City Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
County Hotel & County Aparthotel Newcastle offers 114 accommodations with minibars and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 6 meeting rooms are available. This business-friendly hotel also offers a fitness center, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

County Hotel & County Aparthotel Newcastle is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Hudson Bar & Resturant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
24-hour room service is available.

Languages

English, Lithuanian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Hudson Bar & Resturant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • No elevator

More

  • 5 floors
  • Banquet hall
  • Built in 1874
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

County Hotel Newcastle-upon-Tyne
County Hotel
County & County Newcastle
County Hotel County Aparthotel Newcastle
County Hotel & County Aparthotel Newcastle Hotel
County Hotel & County Aparthotel Newcastle Newcastle-upon-Tyne

County Hotel & County Aparthotel Newcastle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1001 reviews" "
Rating 8 - Good. 255 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again.
Very convenient location right across the road to the train station. Arrived early but was able to prebook in and leave our luggage so that when we came back very late at night all we had to do was collect our room key. The staff at check in and check out were very friendly and helpful. Our room was small but clean and warm with all the amenities required. We would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Chelsea

Stayed 1 night in Oct 2024

4/10 Poor

Kgothatso

Disliked: Property conditions & facilities
No air conditioning... yet the central heating was turned all the way up all night. Could not sleep at all. The floor is extremely creeky and old. Every step someone took you could hear.
Stayed 1 night in Oct 2024

10/10 Excellent

Jasmine

Stayed 1 night in Oct 2024

8/10 Good

David

Stayed 1 night in Oct 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

William

Liked: Room comfort
Disliked: Staff & service
Not the most helpful reception.
I only booked as we were travelling back from London on the Sunday, but had a concert to attend at Newcastle City hall and would not have had time to go home first. Initially our train was due in at 6:37, however there were delays which meant it would not get in until 07:15 (concert start 07:30) therefore I rang the hotel to request a fast check in and if there was any info I could give over the phone to facilitate this, but they refused, only saying you can leave your bags and check in after the concert. I also emailed them but again they said the same. Upon arrival, at 7:20, I quicly explained our urgency, but the check in was very slow and I was asked to provide all of the information I had previously supplied when I booked online. After throwing our bags in the room we raced across town and got in the City Hall at 07:45, missing several songs from the first singer. When we got back to the hotel we went straight to bed, but noticed there was heavy staining to the quilt cover, which we reported on checkout and also in 2 Emails, but never received any reply.
Stained Quilt cover
Stained Quilt cover.
Stayed 1 night in Oct 2024

10/10 Excellent

callum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality room and service
Stayed 1 night in Oct 2024

6/10 Okay

Lorna

Liked: Cleanliness, staff & service
Handy for railway station
Check in was quick and the staff were helpful and friendly. We managed to get straight into our room early, as it was ready. The room was a bit on the small side as we had suitcases.
Stayed 1 night in Oct 2024

6/10 Okay

Kwan Tai Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good except for the thermostat of the shower. It doesn't work. Hot water will only come after turning on the tab of the bath tub. It technically works differently but it wastes water and effort to get it sorted.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel I have stopped a few times
Stayed 1 night in Oct 2024

4/10 Poor

Sarina

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was in a convenient location right across the street from the train station. The 24 hour dining options were not available 24 hours and the restaurants around the hotel closed early. The phone in the room was not connected and the room keys stopped working during our stay. There is a £50 deposit per night and you might have to check in with the doorman each time you come back to the hotel at night. The coffee was very bad and undrinkable. However, the self-serve breakfast was good. The bed was two twin mattresses pushed together so for two people it was uncomfortable to share. The staff were friendly but not very helpful. The room was very clean but hard to find.
Stayed 2 nights in Oct 2024

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew

Stayed 2 nights in Oct 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Be VERY careful!!!
Hotel charged us twice - full room rate on check-in, then full room rate plus ‘£50 refundable deposit’ on checking out. Rang the hotel to sort it out & they tried to fob us off & blame Hotels.com. (It’s definitely the County hotel’s error as both payments debited from husband’s account when Hotels.com do not have my husband’s card details..) Anyway, now have to ring back tomorrow to speak to the reservations team. Appreciate mistakes happen, but not impressed as husband will now incur bank charges as a result.
Stayed 1 night in Oct 2024

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment all amenities for self catering stay if needed
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 2 nights in Oct 2024

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Football Match - Perfect.
Footy game at Sunderland on a Friday night so overnight stay.Perfect location bang opposite station.Impressive hotel - first and 2nd impressions is this is a 4 star.Used the bar,did not eat.Room was perfect.Newcastle very lively.Strong recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Business traveler
Disliked: Amenities, property conditions & facilities
What was good? Central location, nice old building. One of the staff, Paul, was a complete star trying his best to sort out a problem. Yet, it feels like a hotel that has lost its way. The outside windows are filthy, the facilities a bit shabby. I wasted a chunk of time because the door lock just stopped working so I was locked out of my room. I can't recommend it because it just doesn't deserve its star rating. It's 'not bad' at best.
Stayed 2 nights in Oct 2024

10/10 Excellent

Zhijian

Stayed 1 night in Sep 2024