County Hotel & County Aparthotel Newcastle

4.0 star property

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Photo gallery for County Hotel & County Aparthotel Newcastle

Front of property
Minibar, desk, laptop workspace, blackout drapes
City Apartment, 1 Bedroom | Minibar, desk, laptop workspace, blackout drapes
Luxury Penthouse, 1 King Bed | Living area | Flat-screen TV
City Apartment, 2 Bedrooms, Kitchen | Private kitchen | Electric kettle

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Room service

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DF
  • St. James' Park
    ‪9 min walk‬
  • The Glasshouse
    ‪10 min walk‬
  • Quayside
    ‪16 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

Junior Suite

  • City view
  • Sleeps 2
  • 1 Queen Bed

Penthouse (West Wing)

  • Sleeps 4
  • 2 Double Beds

Small Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Room, Accessible

  • City view
  • Sleeps 2
  • 2 Double Beds

Presidential Suite (West Wing)

  • Sleeps 2
  • 1 Double Bed

Deluxe Apartment, 2 Bedrooms, Kitchen

  • Sleeps 4
  • 2 Queen Beds

Luxury Penthouse, 1 King Bed

  • Sleeps 2
  • 1 King Bed

City Apartment, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

City Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room, 2 Small Double Beds

  • Sleeps 4
  • 2 Double Beds

City Twin Room

  • Sleeps 2
  • 2 Twin Beds

City Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

City Apartment, 2 Bedrooms, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

City Penthouse

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

County Hotel & County Aparthotel Newcastle

4-star hotel in Newcastle City Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
County Hotel & County Aparthotel Newcastle offers 114 accommodations with minibars and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 6 meeting rooms are available. This business-friendly hotel also offers a fitness center, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

County Hotel & County Aparthotel Newcastle is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Hudson Bar & Resturant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
24-hour room service is available.

Languages

English, Lithuanian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Hudson Bar & Resturant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • No elevator

More

  • 5 floors
  • Banquet hall
  • Built in 1874
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

County Hotel Newcastle-upon-Tyne
County Hotel
County & County Newcastle
County Hotel County Aparthotel Newcastle
County Hotel & County Aparthotel Newcastle Hotel
County Hotel & County Aparthotel Newcastle Newcastle-upon-Tyne

County Hotel & County Aparthotel Newcastle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1006 reviews
Rating 8 - Good. 271 out of 1006 reviews
Rating 6 - Okay. 120 out of 1006 reviews
Rating 4 - Poor. 44 out of 1006 reviews
Rating 2 - Terrible. 31 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities

Great location for train station

Room was fine, Tv was a pain to use. Nice to see bath
Stayed 2 nights in Feb 2025

6/10 Okay

Richard

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Noisy - cold shower - wouldn’t stay again

Parking is available, but it’s tiny and as I arrived on Saturday, it was full and had to park off site. My colleague had arrived earlier and asked to be moved from the second floor, as he could hear the noise from outside (even at 3pm) and was moved on to the 4th floor, which was quite. I requested a different room when room, when given the second and was told no others weee available due to a wedding. The room was noisy all night as it was at the front of the hotel and felt like I was on the street with the evening revellers. I had a show to attend at 8am, so got very little sleep. The shower at 7am was cold, my colleague said it was the same for him too. I was later told that this because of the wedding party guests all using it at the same time. However, the shower was cold on Monday too, until about 8:15am. When I mentioned this to the first person on reception as I was checking out, she didn’t seem to be empathetic and said she would report it. I spoke to another person who did take an interest and wrote it down in a call log book. I paid £181 for Saturday night, which was terrible value for a very noisy room, with no parking and a cold shower. Sunday was cheaper. I travel a lot for work, staying away most weeks and I wouldn’t stay here again.
Stayed 2 nights in Feb 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Was really hot and couldn't open the window
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been here before never had a problem
Stayed 3 nights in Feb 2025

6/10 Okay

James

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Jack

Stayed 1 night in Feb 2025

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very lovely decor. Great location across the road from station and in the heart of the city. Sound proof rooms as didn’t hear a thing from the wedding that was on or people coming and going from room on the floor being a Saturday night. Great breakfast with lots of options. Good sized room and very hot water available in evening and morning. Mini bar in room if you like that and small 24/7 room service menu available.
Stayed 1 night in Feb 2025

10/10 Excellent

Ciaran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

rob

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Stanislaw

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing that was not good was the creaking floors
Stayed 1 night in Feb 2025

10/10 Excellent

Lorna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, spotlessly clean

Very warm welcome from reception, room spotlessly clean and comfortable. Amazing poached eggs for breakfast and Paul was great at reception fir Checkout! Looking forward to coming back! Thanks
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with group
Stayed 1 night in Feb 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, lovely staff!

The lady at the check in desk was so lovely and friendly and helpful, it was a great start to a great stay! The room was comfy and clean, couldn’t have asked for more really!
Stayed 1 night in Feb 2025

8/10 Good

Renukaprasad

Stayed 3 nights in Feb 2025

8/10 Good

Alan

Liked: Staff & service
Lovely staff, a well appointed hotel. Good breakfast. However lack of air conditioning adversely impacted upon sleep quality. Far too hot, even with window open.
Stayed 1 night in Feb 2025

8/10 Good

Marcia

Traveled with partner
Liked: Amenities
Hotel was a pleasant surprise. A little dated but clean and very comfortable. Beds were great. Restaurant and bar within were perfect with good dinner and breakfast. Would definitely recommend
Stayed 1 night in Feb 2025

10/10 Excellent

James

Stayed 1 night in Feb 2025

4/10 Poor

Caroline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had an infestation of clothes moths
Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Angeline

Stayed 1 night in Feb 2025