County Hotel & County Aparthotel Newcastle

4.0 star property

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Photo gallery for County Hotel & County Aparthotel Newcastle

Front of property
Luxury Penthouse, 1 King Bed | Private kitchen | Electric kettle
Front of property - evening/night
Minibar, desk, laptop workspace, blackout drapes
Presidential Suite (West Wing) | Minibar, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DF
  • Eldon Square Shopping Centre
    ‪5 min walk‬
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    ‪5 min walk‬
  • The Gate
    ‪6 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

Junior Suite

  • City view
  • Sleeps 2
  • 1 Queen Bed

Penthouse (West Wing)

  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Presidential Suite (West Wing)

  • Sleeps 2
  • 1 Double Bed

Deluxe Apartment, 2 Bedrooms, Kitchen

  • Sleeps 4
  • 2 Queen Beds

Luxury Penthouse, 1 King Bed

  • Sleeps 2
  • 1 King Bed

City Apartment, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

City Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

City Twin Room

  • Sleeps 2
  • 2 Twin Beds

City Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

City Apartment, 2 Bedrooms, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

City Penthouse

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

County Hotel & County Aparthotel Newcastle

4-star hotel in Newcastle City Center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
County Hotel & County Aparthotel Newcastle offers 114 accommodations with minibars and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 6 meeting rooms are available. This business-friendly hotel also offers a fitness center, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

County Hotel & County Aparthotel Newcastle is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Hudson Bar & Resturant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.
24-hour room service is available.

Languages

English, Lithuanian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Hudson Bar & Resturant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • No elevator

More

  • 5 floors
  • Banquet hall
  • Built in 1874
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

County Hotel Newcastle-upon-Tyne
County Hotel
County & County Newcastle
County Hotel County Aparthotel Newcastle
County Hotel & County Aparthotel Newcastle Hotel
County Hotel & County Aparthotel Newcastle Newcastle-upon-Tyne

County Hotel & County Aparthotel Newcastle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Stayed 1 night in Nov 2024

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Alex

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Very Noisy at the front of the hotel
It was extremely noisy at the front of the hotel so I didn't sleep well at all.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Brett

Liked: Room comfort
Disliked: Staff & service
Think twice!
Booked a studio apartment, wanting a bit of extra space for the weekend. One of the selling factors was a bath. First room we were given had a lovely walk in shower but no bath. On coming back to reception, the member of staff would not believe me, double checked, phoned the main hotel and eventually came up to check for herself. She was apologetic and organised us another room …. again no bath. So she went off with a master key and eventually found us one. In hindsight I should have stuck with the spacious walk in shower, because the bath (and bathroom) was cramped. In addition there was a lot of dust on the headboard. Room was extremely warm, but there was no thermostat control of any kind, other than on the radiator - which was turned off. A lot of heat radiated from the bathroom mirror. November, and we had the fan on full blast in order to try and sleep!! Day two the room was serviced, but they only replaced one set of towels. Tried to ring reception but the room phone didn’t work - so walked down to collect another towel. The receptionist said the phones were new and not operational yet. Checked out and left two bags, was not given a ticket for them at all. They were in fact (luckily) just left in reception for the morning and were thankfully where we’d left them on return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, room comfort
Calm cool vibe close to station
Lovely calm vibe and great food in the restaurant
Stayed 1 night in Nov 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Stay only had one problem went for our breakfast this morning and we couldn’t get a table the staff said there would clean a table but waited a while and there never cleaned it so had to leave and pay for breakfast again somewhere else i told reception when i left.
Stayed 2 nights in Nov 2024

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is situated right across from the railway station so that was the main reason we chose it. It is also not far from the main shopping area and Eldon Square. The room was clean and large enough for a two night stay. We had a problem with the toilet not flushing but once I'd notified reception, it was fixed within 10 minutes. Reception staff very helpful. We didn't do breakfast or dinner at the hotel so can't comment on the food. Drinks are expensive but it's what is expected. all in all a good hotel and I'd stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised!
Lovely staff, we had a couple of minor issues with our room but the staff went out of their way to resolve the problems. We were very impressed with our accommodation.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew, Worcester Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
comfy bed, great breakfast
Stayed 2 nights in Nov 2024

6/10 Okay

Brittany

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quite shabby in the room, also the room was incredibly warm, uncomfortably so!
Stayed 1 night in Nov 2024

8/10 Good

Aled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
4 stars in all
Hotel looked amazing when we checked in, sercurity with late night returns to hotel was great too. Unfortunately room wasn’t the cleanest but coming from a domestic cleaner myself I understand. Everything else was great and would stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay
Overnight stay as attended function at hotel. Check-in was efficient and quick and even though were early (230pm) and expecting to leave bags and check in at 3pm, staff booked us in straight away. Room was clean and well appointed so has everything you need for a pleasant stay. Only issue here was wifi, which is free, was a bit hit and miss. May just be because we were on the top floor and at the back of the hotel as it kicked in fully as we got closer to front of the hotel but it didn't impact on our stay. Suppose the only negative things I have is it is definitely worth doing some investigation regards price as there was quite a difference between the hotels price and what was available online (£100 online-£170 hotel) and then you will probably have to add £20pp for breakfast. Also, you can access the hotel through the hotels bar Hudsons (which is worth a visit) but only as long as no doorman is on!!!! I tried to enter the hotel around 17.30ish through Hudsons after doing some shopping as it gives quicker access instead of having to walk round the corner and then walk back on yourself inside the hotel to access the lifts to the rooms. Door Supervisor on Hudsons entrance, point blank refused to allow me accessthrough Hudsons to the hotel even though I informed him I was staying at the hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Jhryl

Stayed 1 night in Aug 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping trip
The staff are excellent , they go above and beyond to accommodate you
Stayed 1 night in Nov 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab location
Lovely hotel with great amenities and fab location
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Comfortable stay
Comfortable room in a lovely old hotel. Good breakfast. Great location for public transport and accessing the city centre’s attractions.
Stayed 1 night in Nov 2024