See all properties

Grey Street Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Grey Street Hotel

Exterior
Daily full breakfast (GBP 15 per person)
Couples treatment rooms, body treatments, hot stone massages
Lobby sitting area
Junior Suite | Premium bedding, in-room safe, individually decorated, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Room service
  • Spa
  • Bar
  • 24/7 front desk

Explore the area

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Castle Keep
    ‪3 min walk‬
  • St. James' Park
    ‪9 min walk‬
  • Quayside
    ‪10 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually decorated, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

8.8 out of 10
Excellent
(13 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, individually decorated, desk

Standard Double Room

8.8 out of 10
Excellent
(33 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Motel One Newcastle

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Bar
4.6 out of 5, Wonderful, (1005)
$81 nightly
The price is $81 total
includes taxes & fees
Motel One Newcastle

About this property

Grey Street Hotel

3.5-star hotel in Newcastle City Center
This smoke-free hotel features a full-service spa, a bar/lounge, and massage/treatment rooms. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
Grey Street Hotel features a full-service spa. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This eco-certified hotel also offers a terrace, concierge services, and laundry facilities.

Grey Street Hotel is a smoke-free property.

Full breakfasts are available for a surcharge between 8:00 AM and 10:30 AM on weekends.
Monument Bar - Onsite lobby lounge.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Restaurants on site

  • Monument Bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1006 reviews
Rating 8 - Good. 264 out of 1006 reviews
Rating 6 - Okay. 79 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 8 out of 1006 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property a short distance from the centre and the river. Easy check in and lovely to have a bath in my room. Only negatives: one of the reception desk staff when I tried to order a drink was a little off and also as it is an old building, the floorboards are very squeaky. Listening to the couple above having special time was not really what I ordered.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet old hotel,lovely
Stayed 1 night in Apr 2025

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short break

Very comfortable clean room, in house bar was practically non existent and disappointing.
Stayed 2 nights in Apr 2025

6/10 Okay

Doug

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Dana

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Jeremy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Hotel fabulous experience

Everything fabulous and beat expectations will definitely be back
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

asha

Stayed 3 nights in Mar 2025

10/10 Excellent

Heidi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Clean and Comfortable

Stayed one night for business
Stayed 1 night in Apr 2025

6/10 Okay

Marie

Traveled with family
Liked: Cleanliness, staff & service
Very noisy limited tea tray with just enough for one coffee per person Extremely warm and no air con or fan when requested
Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

MICHAEL, LEEDS

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s not a quiet hotel what makes the hotel is the staff Rooms are small no fridge but I’m not marking down the hotel for this as the staff make the difference. Rooms are decorated well good sized tv If you going read this review it’s worth a visit if you like large rooms and not on the main road don’t book and leave a silly review. Staff make this hotel it’s compact but take note of the above. Close to everything you need without the huge price tag
Stayed 2 nights in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Hotel was perfect. Great location right in the centre of town. Very comfy clean rooms. Only issue was hotel bar now closed so couldn’t get a late night drink after our day out but otherwise perfect for us!
Stayed 2 nights in Mar 2025

8/10 Good

Karis

Stayed 1 night in Mar 2025

8/10 Good

Peter

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good location. Room was big and comfortable. When we got to our room there was 3 bottles behind the curtain from the previous guests
Stayed 2 nights in Mar 2025

8/10 Good

Samantha

Stayed 2 nights in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, property conditions & facilities, room comfort

Newcastle excellent time

It was amazing, nothing was too much trouble for anyone
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting daughter who is at university

Weather was ok, a bit chilly and windy, but didn’t rain.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025