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Hansen Hotel

2.5 star property

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Photo gallery for Hansen Hotel

Bar (on property)
Basic Double Room, Ensuite | Room amenity
Bar (on property)
Bar (on property)
Basic Double Room, Ensuite | Room amenity

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • Breakfast available
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
131 Sandyford Road, Jesmond, Newcastle-upon-Tyne, England, NE2 1QR
  • University of Newcastle-upon-Tyne
    ‪7 min walk‬
  • Northumbria University
    ‪7 min walk‬
  • Jesmond Dene Park
    ‪16 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪15 min drive‬

Room options

View all photos for Basic Double Room, Ensuite

Basic Double Room, Ensuite | Room amenity

Basic Double Room, Ensuite

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, Ensuite

Basic Twin Room, Ensuite | Room amenity

Basic Twin Room, Ensuite

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property - evening/night

easyHotel Newcastle

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
3.8 out of 5, Good, (1003)
The price is $111
per night
$133 total
includes taxes & fees
Mar 8 - Mar 9
easyHotel Newcastle

About this property

Hansen Hotel

Newcastle-upon-Tyne hotel close to Jesmond Dene Park
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a computer station, and multilingual staff assistance. Weekly housekeeping is available.
Hansen Hotel offers 7 accommodations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. This Newcastle-upon-Tyne hotel also offers a terrace, multilingual staff, and karaoke. Parking is available onsite for a surcharge.

Hansen Hotel is a smoke-free property.

Hansen Hotel has a restaurant on site.

Languages

English, Hungarian

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Karaoke

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Hansen Hotel Newcastle-upon-Tyne
Hotel Hansen Hotel Newcastle-upon-Tyne
Newcastle-upon-Tyne Hansen Hotel Hotel
Hotel Hansen Hotel
Hansen Newcastle-upon-Tyne
Hansen
Hansen Newcastle Upon Tyne
Hansen Hotel Hotel
Hansen Hotel Newcastle-upon-Tyne
Hansen Hotel Hotel Newcastle-upon-Tyne

Hansen Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 36 out of 138 reviews
Rating 8 - Good. 53 out of 138 reviews
Rating 6 - Okay. 29 out of 138 reviews
Rating 4 - Poor. 11 out of 138 reviews
Rating 2 - Terrible. 9 out of 138 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

desmond

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Average
Decent enough but unfortunately the room was cold because the heating wasn't on! The apps on the tv wouldn't work which is a shame. Looks like they don't do breakfast anymore which wasn't great, no parking available on site so had to use a council run carpark around the corner! Wasn't bad,wasn't great! No staff around @ checkout either??
Stayed 1 night in Nov 2024

4/10 Poor

Alison

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Really disappointed, room was completely inadequate, freezing cold, and really noisy.
Stayed 1 night in Nov 2024

8/10 Good

Cora

Traveled with partner
Liked: Staff & service, amenities
Lovely stay, good quality for a budget hotel. Thank you!!!
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Shower was mouldy and the bed had hair in it
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dont go with the photos everything is bad untidy
not as same in this photos not even cleaned beside the bed has spider webs not hot water smells bad the heater and other things photos are fake. heater was not heating enough even outside temperature was 5 degrees not good at all
Stayed 2 nights in Oct 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok-ok
The rooms are large but lacks cleanliness, yes its cheap but the bathroom has mold and shower head too. They dont share the pubs wifi, instead ask you to connect with public free BT wifi, when you approach the bar saying there's not enough signal in the room to connect that, a guy who wears glasses with an attitude keeps trying to connect the public wifi as if you are dumb and didn't try that. It might be he's having a bad day but i dont expect him to show his frustration on customers. The sheets and towels are clean. Room can be more cleaner, bathroom needs a thorough clean. Other than that nice and passable.
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Anthony

Disliked: Staff & service, amenities, property conditions & facilities
Loud music til late best avoided if you want to sleep
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Old carpets need replacing. Bit more experience on Customers Service could be done. Just needs a revamp if you ask me. It be perfect when done up to a excellent standard. Just what let it down was not enough evidence was given to on the phone come to Parking. I understand your trying to run a business though a lot of visitors come far and wide into Newcastle and need this vital useful information. Just makes it's unnecessary stress experience.
Stayed 1 night in Sep 2024

6/10 Okay

Ian

Disliked: Amenities, property conditions & facilities
It was ok. The rooms are very tired and the whole place needs a refurb. The lights are annoying as only one main light which is very bright!
Stayed 2 nights in Sep 2024

8/10 Good

Harry

Liked: Cleanliness, staff & service
Overall very good, Wi-Fi doesn’t work at times
Stayed 2 nights in Aug 2024

8/10 Good

Malcolm

Liked: Staff & service
Stayed 1 night in Aug 2024

6/10 Okay

James

Business traveler, Traveled with partner, Traveled with pets
Liked: Staff & service
There was a rat in a cage at the back entrance
Stayed 1 night in Aug 2024

8/10 Good

Adam

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Charley

Stayed 1 night in Jul 2024

6/10 Okay

Peter

Liked: Cleanliness
reasonable basic rooms but television did not work on any usual channels and the room clearly had a damp problem. No low light option - just bright lights controlled by one switch. Bed was comfortable and shower clean.
Stayed 3 nights in Jul 2024

8/10 Good

Rowland Adeniyi

Stayed 2 nights in Jun 2024

6/10 Okay

Nichola

Traveled with family
Liked: Amenities
Quite noisey from other guests/ staff? Banging in night from what i dont know, next door quests very noisy at early hours. Clean room / bed. Shower head especially needs a really good clean. Toilet doesn't flush very good. Toilet area needs a bin. Not sure guests rooms are as safe as they could be as pub toilets are opposite hotel rooms and the lock isnt even lockable. Hall way could do with an upgrade. All in all we only used it as a sleep base so not too bad but for a longer stay it wouldnt suit our needs. No staff around to check out so we just let ourselves out.
Stayed 1 night in May 2024

8/10 Good

Eve

Stayed 1 night in May 2024

6/10 Okay

Ken

Disliked: Cleanliness, property conditions & facilities, room comfort
Tired
Not really a hotel, a few rooms above a pub. Very run down and the most basic facilities.
Stayed 2 nights in May 2024

4/10 Poor

Parth

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in May 2024

6/10 Okay

David

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2024