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Hansen Hotel

2.5 star property

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Bar (on property)
Bar (on property)
Basic Double Room, Ensuite | Room amenity
Bar (on property)
Basic Double Room, Ensuite | Room amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • Breakfast available
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
131 Sandyford Road, Jesmond, Newcastle-upon-Tyne, England, NE2 1QR
  • Quayside
    ‪17 min walk‬
  • St. James' Park
    ‪17 min walk‬
  • Utilita Arena Newcastle
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪9 min drive‬

Room options

View all photos for Basic Double Room, Ensuite

Basic Double Room, Ensuite | Room amenity

Basic Double Room, Ensuite

8.0 out of 10
Very good
(8 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, Ensuite

Basic Twin Room, Ensuite | Room amenity

Basic Twin Room, Ensuite

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Front of property - evening/night

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  • Air conditioning
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The price is $51 total
includes taxes & fees
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About this property

Hansen Hotel

Newcastle-upon-Tyne hotel close to Jesmond Dene Park
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a computer station, and multilingual staff assistance. Weekly housekeeping is available.
Hansen Hotel offers 7 accommodations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. This Newcastle-upon-Tyne hotel also offers a terrace, multilingual staff, and karaoke. Parking is available onsite for a surcharge.

Hansen Hotel is a smoke-free property.

Hansen Hotel has a restaurant on site.

Languages

English, Hungarian

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Karaoke

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Hansen Hotel Newcastle-upon-Tyne
Hotel Hansen Hotel Newcastle-upon-Tyne
Newcastle-upon-Tyne Hansen Hotel Hotel
Hotel Hansen Hotel
Hansen Newcastle-upon-Tyne
Hansen
Hansen Newcastle Upon Tyne
Hansen Hotel Hotel
Hansen Hotel Newcastle-upon-Tyne
Hansen Hotel Hotel Newcastle-upon-Tyne

Hansen Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 47 out of 169 reviews
Rating 8 - Good. 64 out of 169 reviews
Rating 6 - Okay. 31 out of 169 reviews
Rating 4 - Poor. 16 out of 169 reviews
Rating 2 - Terrible. 11 out of 169 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Janice

Liked: Staff & service

NUFC Victory Parade weekend

This is not a Hotel it’s just rooms above a pub which are very basic with the switches taken of the only Radiator in the room so it couldn’t be turned on so the room was cold.no mirror in the bathroom to get shaved ect & only one towel provided for 2 people.the positives where the staff where nice & friendly the bedding was clean & the free toiletries where a nice touch.
Stayed 2 nights in Mar 2025

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jane

Stayed 5 nights in Jan 2025

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will stay again.

Basically a fantastic location and great value for money. Really comfortable bed, hot water, great staff, good food. Slight niggles. Internet hit and miss, abit noisy until 12.00am, no bedside tables or lamps.
Stayed 4 nights in Mar 2025

4/10 Poor

Megan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Mouldy

Stayed in a double room (room 1) and there was mold everywhere; on the baseboards and in the shower. The mattress was stained and yellow and ended up getting moved rooms after we complained
Mouldy baseboards
Mouldy baseboards
Shower
Mattress
Stayed 1 night in Mar 2025

8/10 Good

Paul

Traveled with family

Basic but clean & comfortable.

A handy hotel above a pub in Jesmond. Basic but very clean & comfortable. Shame the room advertised 15 percent discount on food and drink downstairs is no longer available.
Stayed 2 nights in Mar 2025

4/10 Poor

andrew

Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty and not fit for purpose

To check in, you go to the bar which felt a little weird and the pin stopping the bar customers from coming up stairs was never on. The room was in need of deep clean. There were marks all over the walls, the shower head was disgusting and had copious amounts of build up. The shower head also could not be moved up or down as it was broken. Everything was poorly put together with misshaped bits of wood hiding things about the room. Mirrors had not been cleaned and we had to clean them ourselves to actually use them. The beds themselves were actually okay and comfortable enough, and the location of the hotel was great with the main part of the town within walking distance. Staff were also friendly. I wouldn’t recommend. It really would not take much effort to clean the room properly.
Stayed 2 nights in Feb 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

There was blood in the bed…

This is less of a hotel and more some rooms above a busy and loud pub. It was very hard to get in contact with the staff as it was listed there was parking available which there was not. There was a tiny space that about 1-2 cars could fit that was blocked so we ended up going to a car park. Our room was on the top floor which did not help with the sound, there were loud drunk people coming up all hours. The room itself was very sparse, cold and we found blood smeared at the end of the bed (I took photos) the door lock to our room felt very unsecure. A hard push would have let anyone in. The running water smelt very strongly of eggs and the bed didn’t seem very clean. Overall I wouldn’t recommend this, the only good thing I can say is that it was close to where we needed to go.
Blood at the end of the bed so the sheets were not clean, only saw this the next day unfortunately
Where they told us to park but there was a car across blocking it
No parking down here
Next door to the pub/ hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Stayed 1 night in Jan 2025

6/10 Okay

Gary

Traveled with group
Liked: Cleanliness, staff & service

One night Newcastle trip

Great for one night and location good for city but parking an issue. Room basic
Stayed 1 night in Nov 2024

6/10 Okay

stuart

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Up a staircase in a pub in the student area. Its what you'd expect though the drinks in the bar were surprisingly expensive
Stayed 2 nights in Nov 2024

8/10 Good

Hongsheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Sarah

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Kain

Stayed 1 night in Dec 2024

4/10 Poor

Dawn

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely freezing cold room with a small radiator that hardly worked and a minute oil filled electric radiator. We had to sleep in our clothes. The socket by the bed had a big scorch mark on it and the 2nd internal door to the room had a massive gap at the bottom. Room was a fire risk.
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very frendly staff n welcoming bed very comfortable
Stayed 1 night in Nov 2024

8/10 Good

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

Carrie

Stayed 1 night in Nov 2024

2/10 Terrible

desmond

Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Average

Decent enough but unfortunately the room was cold because the heating wasn't on! The apps on the tv wouldn't work which is a shame. Looks like they don't do breakfast anymore which wasn't great, no parking available on site so had to use a council run carpark around the corner! Wasn't bad,wasn't great! No staff around @ checkout either??
Stayed 1 night in Nov 2024