Newcastle-upon-Tyne hotel close to Jesmond Dene Park
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a computer station, and multilingual staff assistance. Weekly housekeeping is available.
Hansen Hotel offers 7 accommodations. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary. This Newcastle-upon-Tyne hotel also offers a terrace, multilingual staff, and karaoke. Parking is available onsite for a surcharge.
Hansen Hotel is a smoke-free property.
Hansen Hotel has a restaurant on site.
Languages
English, Hungarian
Property amenities
Internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Self parking on site (surcharge)
Food and drink
Breakfast available for a fee
A bar/lounge
A restaurant
Things to do
Karaoke
Family friendly
Laundry facilities
Conveniences
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Business services
Computer station
Outdoors
Terrace
Accessibility
No elevator
More
Smoking not allowed
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
We should mention
This property does not have elevators
Property is also known as
Hansen Hotel Newcastle-upon-Tyne
Hotel Hansen Hotel Newcastle-upon-Tyne
Newcastle-upon-Tyne Hansen Hotel Hotel
Hotel Hansen Hotel
Hansen Newcastle-upon-Tyne
Hansen
Hansen Newcastle Upon Tyne
Hansen Hotel Hotel
Hansen Hotel Newcastle-upon-Tyne
Hansen Hotel Hotel Newcastle-upon-Tyne
Hansen Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 47 out of 168 reviews
10 - Excellent
47
Rating 8 - Good. 63 out of 168 reviews
8 - Good
63
Rating 6 - Okay. 31 out of 168 reviews
6 - Okay
31
Rating 4 - Poor. 16 out of 168 reviews
4 - Poor
16
Rating 2 - Terrible. 11 out of 168 reviews
2 - Terrible
11
7.6/10
Cleanliness
8.4/10
Staff & service
6.6/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
4/10 Poor
Janice
Mar 30, 2025
Liked: Staff & service
NUFC Victory Parade weekend
This is not a Hotel it’s just rooms above a pub which are very basic with the switches taken of the only Radiator in the room so it couldn’t be turned on so the room was cold.no mirror in the bathroom to get shaved ect & only one towel provided for 2 people.the positives where the staff where nice & friendly the bedding was clean & the free toiletries where a nice touch.
Basically a fantastic location and great value for money. Really comfortable bed, hot water, great staff, good food. Slight niggles. Internet hit and miss, abit noisy until 12.00am, no bedside tables or lamps.
Stayed in a double room (room 1) and there was mold everywhere; on the baseboards and in the shower. The mattress was stained and yellow and ended up getting moved rooms after we complained
Megan
Stayed 1 night in Mar 2025
8/10 Good
Paul
Traveled with family
Mar 9, 2025
Basic but clean & comfortable.
A handy hotel above a pub in Jesmond. Basic but very clean & comfortable. Shame the room advertised 15 percent discount on food and drink downstairs is no longer available.
To check in, you go to the bar which felt a little weird and the pin stopping the bar customers from coming up stairs was never on. The room was in need of deep clean. There were marks all over the walls, the shower head was disgusting and had copious amounts of build up. The shower head also could not be moved up or down as it was broken. Everything was poorly put together with misshaped bits of wood hiding things about the room. Mirrors had not been cleaned and we had to clean them ourselves to actually use them.
The beds themselves were actually okay and comfortable enough, and the location of the hotel was great with the main part of the town within walking distance. Staff were also friendly.
I wouldn’t recommend. It really would not take much effort to clean the room properly.
This is less of a hotel and more some rooms above a busy and loud pub. It was very hard to get in contact with the staff as it was listed there was parking available which there was not. There was a tiny space that about 1-2 cars could fit that was blocked so we ended up going to a car park.
Our room was on the top floor which did not help with the sound, there were loud drunk people coming up all hours.
The room itself was very sparse, cold and we found blood smeared at the end of the bed (I took photos) the door lock to our room felt very unsecure. A hard push would have let anyone in. The running water smelt very strongly of eggs and the bed didn’t seem very clean.
Overall I wouldn’t recommend this, the only good thing I can say is that it was close to where we needed to go.
Taylor
Stayed 1 night in Feb 2025
10/10 Excellent
Melissa
Jan 20, 2025
Melissa
Stayed 1 night in Jan 2025
6/10 Okay
Gary
Traveled with group
Dec 18, 2024
Liked: Cleanliness, staff & service
One night Newcastle trip
Great for one night and location good for city but parking an issue. Room basic
Absolutely freezing cold room with a small radiator that hardly worked and a minute oil filled electric radiator. We had to sleep in our clothes. The socket by the bed had a big scorch mark on it and the 2nd internal door to the room had a massive gap at the bottom. Room was a fire risk.
Decent enough but unfortunately the room was cold because the heating wasn't on! The apps on the tv wouldn't work which is a shame. Looks like they don't do breakfast anymore which wasn't great, no parking available on site so had to use a council run carpark around the corner! Wasn't bad,wasn't great! No staff around @ checkout either??