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Hilton Garden Inn Sunderland

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Sunderland

Exterior
Bar (on property)
King, Suite, 1 Bedroom | In-room safe, free cribs/infant beds, free WiFi, bed sheets
King, Suite, 1 Bedroom | In-room safe, free cribs/infant beds, free WiFi, bed sheets
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Laundry
  • Breakfast available

Explore the area

Map
Vaux Brewery Way, Sunderland, England, SR5 1SU
  • Stadium of Light
    1 min walk
  • Sunderland Empire
    14 min walk
  • University of Sunderland
    3 min drive
  • Newcastle (NCL-Newcastle Intl.)
    36 min drive

Room options

Family Room, 1 Queen Bed (Connecting Rooms)

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Twin Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for King, Suite, 1 Bedroom

King, Suite, 1 Bedroom | In-room safe, free cribs/infant beds, free WiFi, bed sheets

King, Suite, 1 Bedroom

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Family Room, 1 Queen Bed with Sofa bed

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Family Room, 1 Queen Bed, Accessible (Connecting Rooms)

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Room, 1 Queen Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Sunderland – City Centre, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (191)
The price is $62
per night
$75 total
includes taxes & fees
Jan 6 - Jan 7
Holiday Inn Sunderland – City Centre, an IHG Hotel

About this property

Hilton Garden Inn Sunderland

3.5-star Sunderland hotel with restaurant
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hilton Garden Inn Sunderland offers 141 accommodations with laptop-compatible safes and safes. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wired and wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary manager's reception on select days. Public areas are equipped with complimentary wired and wireless Internet access.

This Sunderland hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Onsite self parking is complimentary.

Hilton Garden Inn Sunderland has designated areas for smoking.

The hotel offers a complimentary manager's reception on select days.
Karbon Grill - This family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Lithuanian, Maltese, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 to 15 per person
  • A bar/lounge
  • A restaurant
  • Free manager's reception

Restaurants on site

  • Karbon Grill
  • Pavillion Pantry

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.00 to 15.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Sunderland Hotel
Hilton Garden Inn Sunderland
Hilton Sunderland Sunderland
Hilton Garden Inn Sunderland Hotel
Hilton Garden Inn Sunderland Sunderland
Hilton Garden Inn Sunderland Hotel Sunderland

Hilton Garden Inn Sunderland Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1005 reviews" "
Rating 8 - Good. 263 out of 1005 reviews" "
Rating 6 - Okay. 57 out of 1005 reviews" "
Rating 4 - Poor. 24 out of 1005 reviews" "
Rating 2 - Terrible. 18 out of 1005 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

A

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

David

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
It took 5 visits from the maintenance team to make the safe work properly. The one door key did not work. There was no hot water one morning. The last night the heating would not turn off so we had to have a large fan installed.
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No car park 🙄
Stayed 1 night in Sep 2024

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnights stay, clean, quiet and staff were very welcoming and helpful. Very handy if you want to visit the new Sheep Folds area. Fab!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and shower over bath was nice and powerful. Very clean . We arrived too late to use room service as that stopped at 930. However breakfast was good with good selection . Only issue was our room had interconnecting doors and we could hear the children being rather noisy through the doors .Overall lovely stay.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor quality beds
Very poor quality beds, you can feel every spring in the mattress and the quilt is so thin. The room smelt of foist. I didn’t have breakfast but my friends did and they had to wait for quite a while for the food to be replenished. The cheese station was empty and not topped up. The juice machine was broken. The shower in the room had great pressure and was very hot and complimentary shower gel and shampoo/conditioner which was good. I told the man on the desk about the mattress and he said it just needed flipping but it needs binning and a new one installed. The carpet was shabby and had bits missing. I expected better for a Hilton.
Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Zainab

Friendly and helpful staff, I enjoyed my visit to this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
excellent stay everything was great staff was excellent and the food was excellent would highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel
Lovely hotel, spacious room. Car parking is in the football stadium which isn’t clear
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly hotrl
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dale

Business traveler
Liked: Cleanliness, staff & service
Great for 1 night business trip
Stayed 1 night in May 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
There to stay for family wedding. Lovely family room, good service & Buffett breakfast. good location can recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Iain

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Garden hotel
Pleasant stay. Clean friendly hotel.
Stayed 4 nights in Aug 2024

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Good one night's comfortable stay with an excellent breakfast. Would stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pierce

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen, Leeds

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accomodation,free room upgrade and quality food and drink. Well done Hilton.
Stayed 1 night in Jul 2024