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Hilton Newcastle Gateshead

4.0 star property

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Photo gallery for Hilton Newcastle Gateshead

Reception
Executive Suite, 1 King Bed, Club Lounge Access | In-room safe, desk, laptop workspace, blackout drapes
Reception
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • Air conditioning

Explore the area

Map
Bottle Bank, Gateshead, England, NE8 2AR
  • The Glasshouse
    ‪4 min walk‬
  • Quayside
    ‪11 min walk‬
  • St. James' Park
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, Business Lounge Access

Executive Room, Club Lounge Access | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, Business Lounge Access

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | View from room

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed (Plus)

Executive Room, 1 King Bed (Plus) | Living area | Flat-screen TV, pay movies, MP3 dock

Executive Room, 1 King Bed (Plus)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed, Accessible

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Club Lounge Access | Living area | Flat-screen TV, pay movies, MP3 dock

Executive Suite, 1 King Bed, Business Lounge Access

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed, Balcony

Executive Room, 1 Queen Bed, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 Queen Bed, Balcony

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Family Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Delta Hotels by Marriott Newcastle Gateshead

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.5 out of 5, Wonderful, (434)
The price is $149
per night
$179 total
includes taxes & fees
May 21 - May 22
Delta Hotels by Marriott Newcastle Gateshead

About this property

Hilton Newcastle Gateshead

4-star Gateshead hotel close to Quayside
Along with an indoor pool, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hilton Newcastle Gateshead offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Gateshead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Hilton Newcastle Gateshead provides a health club and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 11 meeting rooms. Event facilities measuring 3365 square feet (313 square meters) include conference space. This eco-certified hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hilton Newcastle Gateshead has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7:00 AM and 11 AM.
Windows on the Tyne - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Hungarian, Italian, Polish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Windows on the Tyne

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 3,365 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Covered self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead

Hilton Newcastle Gateshead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 996 reviews
Rating 8 - Good. 257 out of 996 reviews
Rating 6 - Okay. 100 out of 996 reviews
Rating 4 - Poor. 56 out of 996 reviews
Rating 2 - Terrible. 36 out of 996 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rhianna

Traveled with family and small children
Disliked: Property conditions & facilities
It's a brilliant location. We had a nice stay at the hotel met the standard expectations but it's looking tired and dated in the rooms. Breakfast front of house team were great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Hayley

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Lush stay with fam
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and Enjoy

Lovely and relaxing stay at the Hilton - We will definitely be back!!!
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

MK

Worst experience. Stayed there for 3 nights and paid full price for all 3 nights but room service was awful. They didn’t put the water every day. Got stung on my eye due to some sort of insect or spider at the middle of night. The telephone facility in the room was useless. Doesn’t matter which service you call, all the time got the line engaged tone. Need to go down to reception every time. The restaurant staff did not allow me to have evening meal at 8.00 pm. Reason was they are getting it ready for tomorrow morning breakfast. Overall RUBBISH service in every department of the hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Frazer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Lovely

Lovely hotel - staff were so friendly and helpful and always greeted me with a smile. The room was very comfortable and we had a great view of the river. Couple of minor niggles, the room service tray wasn’t collected for quite a while and I did have to ask for it to be removed. The heating is way too high and I couldn’t adjust it. The bathroom was clean but very tired and in desperate need of updating. The shower wasn’t great and had an old fashioned curtain over the bath that was a little mouldy in places.
Stayed 2 nights in Jan 2025

8/10 Good

Stephen

Great place will stay again soon
Stayed 2 nights in Jan 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good and clean but bathroom quite dated by current standards and £15 parking charge disappointing
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel with good facilities. Spacious and comfortable room. Pleasant staff and great breakfast choice.
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views and great location!
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good views of the Tyne bridge and quayside. Generally a pleasant visit. The food in the restaurant for the evening meal and for breakfast was not very good despite good service by serving staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Elise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

We travelled for an event at the Utilita. Access to the hotel was easy and about 15-20 minutes from the airport by taxi. The hotel was clean and beautifully presented in public areas and the bedrooms. The bed was comfortable and a choice of pillows for a restful sleep. The bedrooms were well equipped with a stunning view through a large window in the room. We ate our evening meal in the restaurant and had breakfast included in our tariff. The food was excellent with a wide choice. One of our party is celiac and the hotel have an admirable policy which met her health needs perfectly. She was very impressed and thinks it’s the best stay she’s ever had in a hotel to cater for her condition. They had even marked the room to alert staff to her condition so when we arrived at breakfast, they were expecting her with the gluten free menu. Nothing was too much trouble. We were very impressed. The staff were friendly and attentive. All in all, a great stay and excellent value for money.
Stayed 1 night in Jan 2025

8/10 Good

Alexandra-jo

Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and helpful staff
Stayed 1 night in Dec 2024

6/10 Okay

Nick

Traveled with group
Liked: Staff & service, room comfort

Hit and miss

No shower gel in the shower. And when we came back late admittedly, within 15 mins we had security at the door telling us we had to be quiet, tv not on music not on literally waiting for a take away to arrive. No we have had a call and please can you quieten down it was super heavy handed with 2 men at the door!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location, good value, chilly bedroom.

Excellent location and lovely view over the Tyne. Quiet hotel, good service at the bar. Good value 24hr parking. Would stay again. The only issue we had was a cold bedroom and we couldn’t get the temp to increase so we struggled to stay warm overnight.
Stayed 1 night in Dec 2024

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, but.....

A one night stay re a business trip. Hotel was superb but disappointed that after paying for hotel there was an additional 15.00 to park. We only had breast the hotel and this was average considering the cost. We also had a drink in the bar, again. Very expensive and the beer appeared to be flat half way down. We may stay again for the convenience but will likely have all food and drink elsewhere
Stayed 1 night in Dec 2024

6/10 Okay

Jetmir

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024