Hilton Newcastle Gateshead

4.0 star property

Choose dates to view prices

Photo gallery for Hilton Newcastle Gateshead

Reception
Reception
In-room safe, desk, laptop workspace, blackout drapes
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Air conditioning
$98
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Bottle Bank, Gateshead, England, NE8 2AR
  • Place, The Glasshouse
    ‪1 min walk‬
  • Place, Castle Keep
    ‪6 min walk‬
  • Place, Quayside
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

Executive Room, 1 King Bed (Plus)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 Queen Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Executive Suite, 1 King Bed, Club Lounge Access

  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Double Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed

Family Queen Room with Double Sofa Bed

  • Sleeps 3

Accessible Executive Queen Room

  • Sleeps 2

Room, 2 Double Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

  • 602 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 Bedroom

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Room, 1 Queen Bed

8.8 out of 10
Excellent
(5 reviews)
  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed

Executive Twin Room

  • Sleeps 2

Accessible Double Room

  • Sleeps 2

Executive Queen Room

  • Sleeps 2

Plus Executive King Room

  • Sleeps 2

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(25 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Hilton Newcastle Gateshead

4-star Gateshead hotel close to Quayside
Along with an indoor pool, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Hilton Newcastle Gateshead offers 254 accommodations with laptop-compatible safes and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Gateshead hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Hilton Newcastle Gateshead provides a health club and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 11 meeting rooms. Event facilities measuring 3365 square feet (313 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Hilton Newcastle Gateshead has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7:00 AM and 11 AM.
Windows on the Tyne - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (GBP 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Windows on the Tyne

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 3,365 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Covered self parking fee: GBP 15 per night
  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hilton Gateshead Newcastle
Hilton Newcastle
Hilton Newcastle Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Hotel Gateshead
Gateshead Hilton
Hilton Gateshead
Hilton International Gateshead
Hilton Newcastle Gateshead Hotel Gateshead
Hilton Newcastle Gateshead Hotel
Hilton Newcastle Gateshead Gateshead
Hilton Newcastle Gateshead Hotel Gateshead

Hilton Newcastle Gateshead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1007 reviews
Rating 8 - Good. 251 out of 1007 reviews
Rating 6 - Okay. 104 out of 1007 reviews
Rating 4 - Poor. 56 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little family trip

I stayed with 2 of my daughters. The hotel was amazing, staff very welcoming, space in the room was great. We were lucky enough to have a room with a view over the bridges which was excellent day and night. My girls loved the pool. We will definitely stay again!
View from our room 🩷
Stayed 3 nights in Aug 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

brilliant

Lovely room with n actual real view! of Newcastle land marks ie Tyne and swing bridges and along the quayside.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 3 nights in Jul 2025

10/10 Excellent

Mayen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at Hilton Gateshead

It was excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Mrs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect apart from the pillows.... (for me) It certainly doesn't stop me from booking another night away at the Hilton.
Stayed 1 night in Aug 2025

8/10 Good

Jade

Liked: Cleanliness, staff & service, room comfort

Amazing Couple of Nights in the Toon!

Amazing service at the hotel, it is situated on a steep hill, if you are travelling from Quayside to the hotel across the red small swing bridge. Hotel room was a little outdated with cracked bathroom tiles, chipped bath and the sheer curtain was a little dirty at the bottom, lampshade was a little dirty too. But staff was so helpful when needing anything, and they did text message when getting into the room to make sure everything was ok.
Stayed 2 nights in Aug 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with easy access to the centre
Stayed 1 night in Aug 2025

10/10 Excellent

Baijayanti

Stayed 3 nights in Jul 2025

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good, but room for improvement

Check in was good, however the reception does not accept contactless or Apple Pay, seems very odd. I had to locate my physical card. Hotel rooms need modernization. Breakfast catered for my Ceoliac disease. We didn’t use the pool or the gym.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning view

Stayed for one night enroute to Edinburgh. Room was very clean and with a spectacular view of the river and bridges. Looses a star, as I feel the parking charge is an unnecessary added cost.
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Hilton

Everything was perfect but the shower is 358 was full of mould needs a good bleach
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Todd

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Asked the girl at the front desk for breakfast recommendations in the area….she said she didn’t know. Not only was she local and didn’t know…she didn’t recommend the hotels own breakfast. She couldn’t be bothered.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Amit

Stayed 2 nights in Jul 2025

8/10 Good

Amit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

john

Stayed 1 night in Jul 2025

8/10 Good

Sonya

Liked: Cleanliness, staff & service, room comfort

Great staff

Excellent car parking, bar area and staff. Pool was good, food was ok. Room for a deluxe room was very very tired, marked walls, furniture was damaged, old fashioned bathroom, no robes or water which I thought came with a deluxe room, nice view of the river though the windows were very dirty . The hotel we have heard is being renovated which will help so much, it definitely needs it in some of the rooms.
Stayed 1 night in Jul 2025

6/10 Okay

Alexzander

Liked: Cleanliness, staff & service, property conditions & facilities
Only bad thing was the pillows are not the best. Premier inn beds and pillows are better and a lot cheaper to stay
Stayed 1 night in Jul 2025