Holiday Inn Express Newcastle City Centre by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Newcastle City Centre by IHG

Exterior
Meeting facility
Reception
1 bedroom, desk, iron/ironing board, free WiFi
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • St. James' Park
    ‪10 min walk‬
  • University of Newcastle-upon-Tyne
    ‪16 min walk‬
  • Quayside
    ‪2 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Twin Beds, Accessible Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Express Newcastle City Centre by IHG

3-star hotel in Newcastle City Center
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-out.
Holiday Inn Express Newcastle City Centre by IHG offers 130 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and express check-out.

Holiday Inn Express Newcastle City Centre by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express Newcastle City Centre by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Newcastle City Centre
Express Newcastle City By Ihg
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre by IHG Hotel
Holiday Inn Express Newcastle City Centre an IHG Hotel

Holiday Inn Express Newcastle City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs parking - expensive nearby (£16 ). Handy for football / pubs etc.
Stayed 1 night in Mar 2025

10/10 Excellent

Will

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Great value
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly as helpful. Room good. Location useful so close to station
Stayed 1 night in Mar 2025

10/10 Excellent

nicola

Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Gabriel

Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Nev

Disliked: Cleanliness, property conditions & facilities
Room was in need of refresh decor furniture shower all need working on
Stayed 1 night in Feb 2025

10/10 Excellent

mustafa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, well kept hotel.
Stayed 1 night in Feb 2025

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, staff & service
The rooms are a little small and could use some updating but the beds were comfortable and the check in staff were super friendly and helpful
Stayed 1 night in Feb 2025

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although i'm a local booked Valentines night to avoid late night taxi queues (i needn't have bothered Newcastle was very quiet). The hotel is close enough to the city centre but in a slightly quieter area. The staff were very friendly and our hotel room 419 was great, no bath but nice shower, clean and tidy. We tried the bar, still serving around midnight, again friendly staff. The breakfast was fine and nowhere near as busy as i expected. Would use the hotel again
Stayed 1 night in Feb 2025

10/10 Excellent

garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Tom

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good value for money.

Decent enough hotel that gives you everything you need at an affordable price. Good value for money but it’s not the most glamorous. Rooms and communal areas a little dated but to be expected with high volumes they presumably have of guests. Front desk service was great. Breakfast was good for a buffet with hot and cold options all you can eat. Would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Mrs Natalie J

Stayed 1 night in Jan 2025

10/10 Excellent

Rihanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff! Didnt get the name of the guy but he was super friendly and he was working the breakfast (which was really nice) and was talking to me about plans for the day etc. The room was great, beds and pillows super comfortable, very clean too! Heating and shower fairly simple to use. Second stay in this hotel and ill definitely be coming back next time i need a hotel in Newcastle!!!!
Stayed 2 nights in Jan 2025

8/10 Good

Simon

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in walking distance, the only thing was that there was no tea or coffee during the day.
Stayed 4 nights in Jan 2025

8/10 Good

vikas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Jan 2025

10/10 Excellent

paul

Stayed 1 night in Dec 2024