Holiday Inn Express Newcastle City Centre, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Newcastle City Centre, an IHG Hotel

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Point of interest
Point of interest
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • O2 Academy Newcastle
    5 min walk
  • Chinatown
    5 min walk
  • Eldon Square Shopping Centre
    7 min walk
  • Newcastle (NCL-Newcastle Intl.)
    16 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Room, 2 Twin Beds, Accessible Bathtub

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Express Newcastle City Centre, an IHG Hotel

3-star hotel in Newcastle City Center
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-out.
Holiday Inn Express Newcastle City Centre, an IHG Hotel offers 130 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and express check-out.

Holiday Inn Express Newcastle City Centre, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express Newcastle City Centre, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre an IHG Hotel
Holiday Inn Express Newcastle City Centre, an IHG Hotel Hotel

Holiday Inn Express Newcastle City Centre, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 563 out of 1001 reviews" "
Rating 8 - Good. 352 out of 1001 reviews" "
Rating 6 - Okay. 51 out of 1001 reviews" "
Rating 4 - Poor. 16 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base in Newcastle city centre.
Very friendly staff. Room was compact but very nice. I did find the ac a little confusing and would have liked more light in the room and an outlet for charging on both sides of the bed, but minor quibbles.
Stayed 2 nights in Sep 2024

8/10 Good

Jane

Stayed 2 nights in Sep 2024

8/10 Good

mooly

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to the train station, and the room is spacious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, nice hot powerful shower and they got us in last minute after a vrbo booking let us down
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly and helpful staff, very convenient position, good rooms, great wifi.
Stayed 10 nights in Aug 2024

10/10 Excellent

Janice

Had a very comfortable stay. Staff very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was absolutely wonderful people. Friendly and accommodating
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great visit
Stayed 1 night in Aug 2024

10/10 Excellent

george

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently situated for access to shopping and dining places
Stayed 1 night in Jul 2024

8/10 Good

JIAYIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Nihad

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Giovanni

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD!
Very good & happy to stayed in
Stayed 1 night in Aug 2024

2/10 Terrible

aroosha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the worst experience to stay in holiday inn Newcastle the room was booked for family of 4 and a baby. But the room we were given with one double bed and one sofa bed and given cot for us to setup ourselves but the room size was so small that even with the sofa bed there was barely any space to walk without banging into table or chair my son hit his head twice with the table as the sofa bed was extended underneath the table and we couldn't use cot as there was absolutely no space where we can fit that thing. In the morning breakfast was already finished and not refilled and was told that it's finished and they can't give us any. If you travelling with family definitely not the hotel for you. The only good things was all restaurants were nearby but my trip was ruined anyways so wasn't even interested in that.
Stayed 3 nights in Jul 2024

8/10 Good

Alastair

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot room
Room was very warm and air con system was unable to keep it cool
Stayed 1 night in Jul 2024

10/10 Excellent

Charlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints excellent service excellent hotel value for money
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Adrian

Stayed 3 nights in Jul 2024

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to train station, very clean and friendly staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Unexpected stay on Saturday evening and the lovely duo on reception were a hoot! Lovely to be served by people who are great at what they do and have fun while doing it! Rooms are clean and contemporary. Was happy that they had usb port so I could charge my phone!
Stayed 1 night in Jul 2024

6/10 Okay

PAO MEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Kirsty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024