Holiday Inn Express Newcastle Gateshead

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Newcastle Gateshead

Property grounds
Point of interest
Point of interest
Lobby lounge
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet friendly

Explore the area

Map
Clasper Way, Newcastle-upon-Tyne, England, NE16 3BE
  • Intu
    ‪15 min walk‬
  • Utilita Arena Newcastle
    ‪6 min drive‬
  • The Glasshouse
    ‪7 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪12 min drive‬

Room options

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room (with Free Hot Breakfast)

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Accessible (with Free Hot Breakfast)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Holiday Inn Express Newcastle Gateshead

3-star hotel in Swalwell
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and a 24-hour front desk are onsite.
Holiday Inn Express Newcastle Gateshead offers 134 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a front-desk safe. Onsite self parking is complimentary.

Holiday Inn Express Newcastle Gateshead is a smoke-free property.

Guests are offered a complimentary continental breakfast.
Great Room louge - This lobby lounge specializes in international cuisine and serves dinner and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room louge

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Newcastle Metrocentre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metro Centre Newcastle-upon-Tyne
Hotel Holiday Inn Express Newcastle - Metro Centre
Holiday Inn Express Newcastle - Metro Centre Newcastle-upon-Tyne
Holiday Inn Express Newcastle Metrocentre
Holiday Inn Express Newcastle Metro Centre Hotel
Holiday Inn Express Newcastle Metro Centre
Express Newcastle Metro Centre

Holiday Inn Express Newcastle Gateshead Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 1003 reviews" "
Rating 8 - Good. 318 out of 1003 reviews" "
Rating 6 - Okay. 71 out of 1003 reviews" "
Rating 4 - Poor. 25 out of 1003 reviews" "
Rating 2 - Terrible. 10 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Margaret

Stayed 2 nights in Sep 2024

8/10 Good

Neville

Liked: Cleanliness, staff & service, amenities
Had a very good stay and the breakfast was excellent. The room was roomy and comfortable, though the condensation on the windows was very bad and needs attention. East access to all roads and 5 mins from the Metro Centre.
Stayed 4 nights in Oct 2024

6/10 Okay

Rhona

Traveled with family
Liked: Cleanliness
Bit disappointed and especially in relation to price! Breakfast was pretty poor...
Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Roisin

Stayed 1 night in Oct 2024

10/10 Excellent

WAI HO ANDEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In highly floor has good views.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and very welcoming
Lovely Holiday Inn Express, great, friendly staff, plentiful breakfast. As with a lot of hotels a frustrating lack of power outlets next to the bed plus we had a small leak in the shower but otherwise a most enjoyable stay. Great location.
Stayed 1 night in Oct 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for the Metro Centre.
Stayed 1 night in Oct 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop very near Metro Centre
Great overnight stop near Metro Centre. Perhaps unusually for a budget chain, the staff reaaly seem to enjoy giving fantastic service! Really welcoming and friendly.
Stayed 1 night in Oct 2024

8/10 Good

MR MICHAEL F

Liked: Cleanliness, staff & service, room comfort
A good overnight stop
Good overnight stay, friendly staff, comfortable room and a decent breakfast included in the rate. The condition was a bit dated, particularly the heater in the room. Overall, a good overnight stop.
Stayed 1 night in Oct 2024

8/10 Good

Pirthipal

Liked: Cleanliness, staff & service, room comfort
Short stay, over an extended weekend.
Overall, it was a nice comfortable stay for a long weekend. Staff were very friendly but the vegetarian (egg free) choice at breakfast, was somewhat limited. The rubber seal in the shower cubicle needs attention, but the Dove hand and shower gels, were fab.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rino

Stayed 1 night in Sep 2024

8/10 Good

Ka Ming Vikki, Runcorn

Traveled with family
Liked: Amenities
New,Clean. Great breakfast
Stayed 1 night in Sep 2024

8/10 Good

Angela

Traveled with group
Liked: Cleanliness, staff & service
One night stay before an early flight from Newcastle. Rate included breakfast but we were up and out before it started there was coffee but nothing else on offer. I have stayed at other HI hotels where they give a grab bag to take away. The room was clean comfy and quiet. The restaurant area was like a school canteen very basic and no ambience but the service was good. Would stay again for the convenience and quiet.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed here the night before our morning flight at Newcastle airport. We arrived around 6pm and got checked in quickly. Rooms were spacious and clean as were the toilets. Unfortunately our room had a broken window making the room very noisy during the night. Not ideal with a toddler and baby. We could no request a room swap as the children had fallen asleep prior to heading back to the room and waking them to do this was not an option.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this hotel
Stayed 8 nights in Sep 2024

8/10 Good

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, we stopped over for the Great North Run so hotel was very busy. Very good breakfast available and free parking on site
Stayed 2 nights in Sep 2024

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice stay
I stayed for a week with my children, first impressions were great. Friendly staff, lobby clean. Room was standard, quite small family room. Was summer holidays so lots of children could be heard at night/early morning. Irons could do with being checked in each room, the one we had burnt my shirt, but the staff were lovely and have arranged a replacement with no hassel. Breakfast had a good choice with good quality food and drinks. Due to having a broken car, staff extended out check out to 1pm so i had enough time to go and collect it all.
Stayed 4 nights in Aug 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
Friendly and efficient reception staff. Request for disabled access catered for. Clen, comfortable room on the ground floor. Super continental and English breakfast buffet.
Stayed 1 night in Sep 2024

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, warm welcome, good food, courteous staff & comfortable rooms with bonus of lift to upper floors.
Stayed 1 night in Aug 2024

6/10 Okay

david

Disliked: Staff & service
Good breakfast. Check staff rude
Stayed 1 night in Sep 2024