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Holiday Inn Sunderland – City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Exterior
Exterior
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Keel Square, Sunderland, England, SR1 3DS
  • Sunderland Empire
    ‪6 min walk‬
  • University of Sunderland
    ‪6 min walk‬
  • Stadium of Light
    ‪9 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Shower, towels

Standard Room, 2 Twin Beds

  • City view
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Premium Room, 1 King Bed

  • City view
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hilton Garden Inn Sunderland

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1001)
$101 nightly
The price was $119
The price is $101 total
includes taxes & fees
Hilton Garden Inn Sunderland

About this property

Holiday Inn Sunderland – City Centre by IHG

4-star hotel in Sunderland City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Holiday Inn Sunderland – City Centre by IHG offers 120 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 50-inch LED televisions come with satellite channels and pay movies. Bathrooms include showers.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 4-star property.

Public areas are equipped with complimentary wireless Internet access. This eco-certified hotel also offers a fitness center, a front-desk safe, and an elevator.

Holiday Inn Sunderland – City Centre by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Holiday Inn Sunderland – City Centre by IHG has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Hindi, Italian, Polish, Romanian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Holiday Inn Sunderland – City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 172 out of 246 reviews
Rating 8 - Good. 48 out of 246 reviews
Rating 6 - Okay. 16 out of 246 reviews
Rating 4 - Poor. 3 out of 246 reviews
Rating 2 - Terrible. 7 out of 246 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Lawrence

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pity the hotel didn’t have parking, only a short walk to St Mary’s multi story, but found a little expensive for an over night stay.
Stayed 1 night in Feb 2025

8/10 Good

louize

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for train station and metro station. Great size rooms and very comfortable beds
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Stay

Great location and fantastic views of Keel Square. Large room, super clean. Very friendly staff. Not one issue to raise. A perfect stay. Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Feb 2025

6/10 Okay

Stuart

Stayed 1 night in Feb 2025

8/10 Good

Zijun

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Staff & service, property conditions & facilities
The property was very clean. The rooms were Nice and quiet. Staff were very friendly from receptionist to bar staff. I would definitely return and recommend hotel to anyone.
Stayed 1 night in Feb 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lvely: Spot on

good location close to bars restaurants theatre rail and bus services Large comfy bed and room very spacious rm 239 queen Excellent breakfast good products not dry or cold like some places Im not usually full english person but have to comment on flavoursome mushrooms black pudding and sausage Staff helpful friendly and seem proud of their place of work definetly recommend and would stay again
Stayed 1 night in Feb 2025

2/10 Terrible

Robert

Traveled with family
We couldn’t make it to the Holiday Inn, Sunderland as our flight from Belfast was cancelled due to Storm Eowyn. Unfortunately the insurance that Expedia sold me has proved worthless as X Cover have refused to refund our stay, despite clear and unequivocal evidence provided that our flights were cancelled by the airline. Over £350 down the tubes!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always my goto in Sunderland. Nice big room, nice big tv, great breakfast and the friendliest staff ever.
Stayed 6 nights in Jan 2025

10/10 Excellent

Mariann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone I met was always friendly, professional, and helpful. Chef Alan prepared wonderful meals and made adjustments per our personal tastes. He remembered all of our previous preferences. Alan is a talented and witty chef.
Stayed 7 nights in Jan 2025

10/10 Excellent

Dianne Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Sunny

Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New years stay

Great stay room warm and clean breakfast tasty and good choice. One slight criticism at 230 pm go to check in and told your room is ready but will have to pay ten pound early check inn fee challenged this and then told well if you join Holliday inn rewards I could check into my room which was ready for no fee obviously reception have been instructed to implement this 10 pound charge but why get somebody’s back up when checking in for the sake of ten pound poor.
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable modern rooms. Clean & equipped with everything needed. Would recommend and would definitely stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get together and a perfect venue
Stayed 1 night in Dec 2024

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent value for money hotel. Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant night stay
Stayed 2 nights in Dec 2024

8/10 Good

naveed

Liked: Cleanliness
Clean Central A little simple
Stayed 1 night in Dec 2024

2/10 Terrible

Harwinder

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is expensive but not much facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100/100 👍

It was an amazing experience with holiday inn, it was homily and cool for me
Stayed 5 nights in Nov 2024