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Holiday Inn Washington by IHG

4.0 star property

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Photo gallery for Holiday Inn Washington by IHG

Exterior
Premium Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds
Exterior
Daily full breakfast (GBP 16.95 per person)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
$66
includes taxes & fees
Feb 6 - Feb 7

Explore the area

View in a map
Emerson Tyne and Wear, Washington, England, NE37 1LB
  • Place, Birtley Golf Club
    ‪16 min walk‬
  • Place, Pelaw Grange Greyhound Stadium
    ‪2 min drive‬
  • Place, AMF Bowling Washington
    ‪3 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Premium Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Premium Room, 1 Double Bed

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed

7.8 out of 10
Good
(22 reviews)
  • Sleeps 2
  • 1 Double Bed

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Reception
The Reston Hotel, Newcastle South (Washington), Part of the AG Collection
  • Free WiFi
  • Breakfast available
  • Parking available
  • Housekeeping
4.2 out of 5, Very Good, 57 reviews
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About this property

Holiday Inn Washington by IHG

4-star Washington hotel with restaurant
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Holiday Inn Washington by IHG offers 136 accommodations with coffee/tea makers and slippers. Accommodations are furnished with double sofa beds. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Washington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 2852 square feet (265 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and barbecue grills. Onsite self parking is complimentary.

Holiday Inn Washington by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Traders Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Traders Restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,852 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Washington
Holiday Inn Washington
Washington Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington - Capitol Hotel Washington Dc
Holiday Inn Washington Dc
Washington Dc Holiday Inn
Holiday Inn Washington Hotel
Holiday Inn Georgetown
Holiday Inn Washington - Georgetown Hotel Washington Dc
Holiday Washington
Holiday Inn Washington
Washington By Ihg Washington
Holiday Inn Washington by IHG Hotel
Holiday Inn Washington an IHG Hotel
Holiday Inn Washington by IHG Washington
Holiday Inn Washington by IHG Hotel Washington

Holiday Inn Washington by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 393 out of 1001 reviews
Rating 8 - Good. 357 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ciprian

Business traveler
Rooms in need of improvement, heating system not functional
Stayed 2 nights in Sep 2025

2/10 Terrible

Kane

Business traveler
Disliked: Cleanliness, staff & service, amenities
Rude staff on arrival, room service wasn’t in service, arrogant staff member on reception who was dismissive and obnoxious.
Stayed 1 night in Oct 2025

2/10 Terrible

Keir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed in many Holiday Inns across the country and typically stay in hotels for business 2-3 times per week… I have never experienced being threatened in the car park by a member of restaurant waiting staff whilst attempting to park my car due to their belief my car was parked in the wrong place despite the fact I was still in the vehicle with the engine running waiting for another vehicle to move from their parking spot as they were leaving (they were also in their car and had started the process of manoeuvring to leave). This being said the rest of the hotel staff were exceptionally helpful and polite. I would have to warn others to think twice about staying at the hotel with staff members that acting in a threatening manner. I raised this issue upon checking in and also reiterated my concern when checking out but did not receive contact from the hotel management - does Holiday Inn condone this behaviour?
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities
Good room, location ideal for our requirements
Stayed 1 night in Oct 2025

8/10 Good

Paul

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Rooms are starting to look in need of a bit of updating of decoration.
Stayed 1 night in Oct 2025

6/10 Okay

Fadzai Hilda

Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent food but rooms smaller than other hotels

Rooms and bed not as big as other hotel chains but comfortable. Having restaurant in hotel serving excellent food was a real bonus
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath was a bit worn out the surface was deteriorating. Reception service excellent, i forgot my phone charger and the receptionist found one for me to borrow.
Stayed 1 night in Oct 2025

6/10 Okay

Lee

Traveled with family
Liked: Staff & service
Fire alarm went off in the morning, otherwise a good stay
Stayed 1 night in Sep 2025

6/10 Okay

Barabara Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff excellent also room was clean and tidy, breakfast very good. Evening meal in restaurant food was good but we were over charged and I knew we were overcharged. I asked for itemised invoice and told they could not provide that due to a 'glitch' asked again for itemised invoice and told it would have to be typed at reception and told to wait in reception. A lot of coming and going with waiter to receptionist then restaurant manager came asked for my bank card to check with his hand held card reader what we had paid and then gave a £10 credit back to my bank card, no apology just walked off and still not provided with an itemised invoice. No we will not stay at Holiday Inn again. The hotel chain also advertise they give a discount to ex Service personnel using their Defence Discount Service card and I could not get the booking to accept this so no discount. Also when making our booking they wanted to charge me £20 for my Service Dog that is a registered Disability Assistance Dog. We always stayed at Hotel Inn Washington on our visits to Newcastle Upon Tyne. No I would not recommend this Hotel now. Receipts below and we were given one of them torn as shown below
Stayed 3 nights in Oct 2025

6/10 Okay

Dean

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Stuart

Stayed 1 night in Oct 2025

6/10 Okay

Jenna

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, ample free parking, room clean & tidy but small, bathroom very compact!
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

We were a party of 4 adults. We all throughly enjoyed our stay. The staff were all so friendly and couldn't do enough for us. We enjoyed an excellent meal too in the 24hr dining. The onion rings were fab. We would definitely stay again.
Stayed 4 nights in Sep 2025

8/10 Good

Alison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and courteous
Stayed 1 night in Oct 2025

4/10 Poor

Derek

Disliked: Property conditions & facilities
Bed was tiny and uncomfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not the best but cheap and very clean and always helpful nice place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, perfect for a quick overnight stop.
Stayed 1 night in Aug 2025

10/10 Excellent

Justyna

Traveled with family
Great stay for us. Clean nice room and very helpful staff Thank you
Stayed 2 nights in Sep 2025

4/10 Poor

Josephine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t stay here again - so old and tired, and room wasn’t very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff
Stayed 1 night in Sep 2025