Hotel Express Newcastle Gateshead

2.5 star property

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Double Room - En suite  | 1 bedroom, individually decorated, individually furnished
Restaurant
Reception
Family Executive - Shared Bathroom | City view
Family Executive - Shared Bathroom | 1 bedroom, individually decorated, individually furnished

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Breakfast available
  • Free WiFi
$66
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
Cuthbert St, Gateshead, England, NE8 1AF
  • Place, Utilita Arena Newcastle
    ‪14 min walk‬
  • Place, St. James' Park
    ‪3 min drive‬
  • Place, Quayside
    ‪3 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪12 min drive‬

Room options

Double Room - En suite

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Twin Room - En suite

  • 388 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds

Family Triple Room - En suite

  • 388 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Triple Room - En suite

  • 388 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds

Triple Room, Shared Bathroom

  • 398 sq ft
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds

Double Room, Shared Bathroom

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Single Room, Shared Bathroom

  • 300 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Suite, Shared Bathroom (Triple 1 Double/1 Single)

  • 391 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Twin Room, Shared Bathroom

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Executive - Shared Bathroom

  • 498 sq ft
  • City view
  • Sleeps 6
  • 6 Twin Beds

Similar properties

About this property

Hotel Express Newcastle Gateshead

Gateshead hotel close to Quayside
Self parking, a microwave in a common area, and a refrigerator in a common area are available at this hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Hotel Express Newcastle Gateshead offers 19 accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel Express Newcastle Gateshead features a vending machine, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This Gateshead hotel also offers concierge services, room service (during limited hours), and express check-out. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Express Newcastle Gateshead has designated areas for smoking.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, covered self parking on site (GBP 3 per day)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; GBP 7 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 7 per person
  • Covered self parking fee: GBP 3 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Property Registration Number 09475683

We should mention

This property does not have elevators

Property is also known as

Hotel Express Ltd. Gateshead
Express Ltd. Gateshead
Express Ltd.
Hotel Express Newcastle
Express Newcastle Gateshead
Hotel Hotel Express Newcastle Gateshead Gateshead
Gateshead Hotel Express Newcastle Gateshead Hotel
Hotel Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Gateshead
Express Newcastle
Hotel Express Ltd.
Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Hotel
Hotel Express Newcastle Gateshead Gateshead
Hotel Express Newcastle Gateshead Hotel Gateshead

Reviews

Hotel Express Newcastle Gateshead Reviews

6.0

6.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 65 out of 352 reviews
Rating 8 - Good. 86 out of 352 reviews
Rating 6 - Okay. 54 out of 352 reviews
Rating 4 - Poor. 54 out of 352 reviews
Rating 2 - Terrible. 93 out of 352 reviews

Reviews

10/10 Excellent

John

Stayed 3 nights in Jul 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Express Hotel, Express Service.

The room and en-suite were clean. The bed was firm and comfortable and the sheets were clean. The staff are first class and happy to help. Only one personal complaint, the area outside the window is the smoking area and with it being hot, I had to keep the window open which meant the smell of tobacco and weed would fill the room and the loud conversations were annoying. I am although happy to recommend the hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Muhammad Usama Tauqeer

Experience

Overall it was an average experience because hotel rooms are bit old and washrooms are small.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shamsur

Stayed 2 nights in Jun 2025

8/10 Good

Nathan

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall, the staff were nice but the room was in awful condition and genuinely couldn't stay here, felt very unsafe and felt uncomfortable
Stayed 1 night in Jun 2025

6/10 Okay

Gabs

Stayed 1 night in Jun 2025

6/10 Okay

Denise

Disliked: Cleanliness, property conditions & facilities, room comfort
When we booked a few weeks ago, we paid a surcharge to pay at the hotel. They took the payment before we arrived and then couldn’t find or reservation when we arrived. Then they told us that we had already checked in! How? The room was not great but then it was only a bed for 6 hrs before we needed to get up at 3am for an early flight. Convenient for Newcastle airport
Stayed 1 night in Jun 2025

8/10 Good

Rohan

Liked: Staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in May 2025

6/10 Okay

Oluwabori Oluwagbenga

Business traveler
Liked: Cleanliness
Disliked: Amenities
N/A
Stayed 1 night in May 2025

2/10 Terrible

Craig

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bike was securely locked to the smoking shelter wall using 3!! Bike locks. Around 3am the bike was stolen. Someone came with bolt cutters and walked out with the bike. Even though thr hotel clearly states "secure parking" and the numerous CCTV cameras werent able to get a single shot of the theif!!. Police are going to deal with the issue. Hotel didnt help in any way, not even a sorry. Even though responsibility of my belongings falls down to them!
Stayed 1 night in May 2025

6/10 Okay

susan

Traveled with family
It was very basic, not much water pressure in the shower.
Stayed 1 night in May 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

Sarah

Stayed 1 night in Apr 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mahdi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Catherine

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was basic but worked for the short stay. The staff were excellent, very helpful
Stayed 2 nights in Feb 2025

2/10 Terrible

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James

Business traveler
Liked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Siobione J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

It was a good experience and worth the money! The staff are great and the location is convenient due to local transport.
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing

They are decorating and we were kept awake throughout the night because they were working in the room behind us all night. Our room had water damaged ceiling with a hole. The bathroom had toilet seat that didn't fit, damp issues, peeling paint. The listing says bathrobes, sound proof rooms and other things that are not true.
Stayed 1 night in Apr 2025

6/10 Okay

Julie

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Jonathan

Stayed 1 night in Mar 2025

8/10 Good

alan

Liked: Cleanliness, staff & service, room comfort

Great for price.

For £40 i couldnt fault it.polite enough clean and tidy bedding and towels were fresh. And is was quiet.
Stayed 1 night in Mar 2025

6/10 Okay

Terry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Hotel Express

Great location to travel around local areas. Staff were so friendly and accomodating to your stay. You just had to ask and they were more than helpful. Its a converted care home with signs of wear and tear. Some rooms would challenge people. But to be fair staff relocated us on this visit. The breakfast is excellent value if booked in advance and is plentiful. For the price its offered at a reasonable rate. Well worth a visit.
Stayed 3 nights in Mar 2025