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Hotel Indigo Newcastle by IHG

4.0 star property

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Photo gallery for Hotel Indigo Newcastle by IHG

In-room safe, desk, laptop workspace, iron/ironing board
Point of interest
Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
2/8 Fenkle Street, Newcastle-upon-Tyne, England, NE1 5XU
  • Eldon Square Shopping Centre
    ‪3 min walk‬
  • The Gate
    ‪3 min walk‬
  • Chinatown
    ‪3 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds, Balcony (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Balcony (Refurbished)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Balcony (Super King, Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Balcony (Super King, Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Balcony (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Refurbished)

Premium Room, 1 King Bed, Accessible (Refurbished) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Refurbished)

Room amenity

Standard Room, 2 Twin Beds (Refurbished)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Refurbished)

Premium Room, 2 Twin Beds (Refurbished) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Twin Beds (Refurbished)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View (Refurbished)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Balcony, City View (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Refurbished)

Standard Room, 1 King Bed, City View (Refurbished) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, City View (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Room

Maldron Hotel Newcastle

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1006)
The price is $157
per night
$188 total
includes taxes & fees
Mar 8 - Mar 9
Maldron Hotel Newcastle

About this property

Hotel Indigo Newcastle by IHG

4-star hotel in Newcastle City Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and 24-hour room service are onsite.
Hotel Indigo Newcastle by IHG offers 148 air-conditioned accommodations with computers and safes. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This eco-certified hotel also offers a fitness center, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Indigo Newcastle by IHG is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Grainger Bar & Restaurant - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Grainger Lounge - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 15 per day)
  • Limited onsite parking

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15.50 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Grainger Bar & Restaurant
  • Grainger Lounge

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • No elevator
  • Smooth flooring in room

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 15.50 to 19.95 per person
  • Self parking fee: GBP 15 per day
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Newcastle
Indigo Newcastle
Indigo Newcastle Newcastle-upon-Tyne
Newcastle Hotel Indigo
Hotel Indigo Newcastle
Indigo Newcastle By Ihg
Hotel Indigo Newcastle by IHG Hotel
Hotel Indigo Newcastle an IHG Hotel
Hotel Indigo Newcastle by IHG Newcastle-upon-Tyne
Hotel Indigo Newcastle by IHG Hotel Newcastle-upon-Tyne

Hotel Indigo Newcastle by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1002 reviews
Rating 8 - Good. 258 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Imogen

Stayed 1 night in Nov 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Lee

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great hotel and fab location
Usually great hotel and again didn't fail to deliver, great service form the staff. However given they have just reconditioned the rooms the bathrooms where hardly touched, fresh paint and silicon but you would of though you would recondition the shower heads and grout!!
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and good location
Great location , close to the train station, a 10 minute walk from the city centre and close to a variety of bars and restaurants. The hotel itself had been recently refurbished before our last stay so the room and hallways felt particularly fresh. The breakfast buffet, as always, was excellent and the new menu choices were delicious. Whilst spoilt for choice for eateries within walking distance, the hotel restaurant is worth a try. It offers a great evening menu and really tasty food.
Stayed 3 nights in Sep 2024

10/10 Excellent

kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Yan Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

N

Stayed 2 nights in Oct 2024

10/10 Excellent

Rhys

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing visually, shame about the location
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Central hotel, friendly & helpful staff. Very clean, good facilities & lovely breakfast. Perfect stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Caryn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Heap

Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay for a city break
Overall a good experience, but small things could have been done to enhance the experience. Opening the window was a bit noisy (not the hotel's fault), but the air conditioning was a also noisy and only went down to 18 degrees. The bed was very comfortable, but the pillows were a bit lumpy. The green glow from the emergency light was very intrusive - many people like a dark room, and this was not possible.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Stayed 1 night in Oct 2024

4/10 Poor

paul

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Mouldy shower curtain and shower grout. Walls in bedroom we dirty with marks on them.. refurbished room - no way - old and shabby
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

samer

Stayed 2 nights in Sep 2024

8/10 Good

Mrs Kannika

Stayed 1 night in Aug 2024

8/10 Good

Gwyneth

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Sep 2024

6/10 Okay

Luke

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not going back
Room looked nice enough although check in took a while as they weren’t sure what rooms were free, bathroom had towel rail hanging off a looked very tired an in need of an upgrade. The most annoying was that we booked a king room an it was 2 single beds pushed together and they were not fixed so when you rolled over in the night they slid apart which was a nightmare….
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All very good.THANKYOU.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent central Newcastle base
Great location, easy check-in, any issues dealt with quickly and efficiently, comfy bed, excellent shower, good hairdryer, nice bar area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jimena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant was amazing
Stayed 1 night in Sep 2024

8/10 Good

Gwyneth

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 5 nights in Sep 2024