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Hotel Indigo Newcastle, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Newcastle, an IHG Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Point of interest
Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | In-room safe, desk, laptop workspace, iron/ironing board
Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | Room amenity
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
2/8 Fenkle Street, Newcastle-upon-Tyne, England, NE1 5XU
  • O2 Academy Newcastle
    1 min walk
  • Jasmine Bakery House
    1 min walk
  • Central Station
    3 min walk
  • Newcastle (NCL-Newcastle Intl.)
    18 min drive

Room options

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Balcony (Refurbished, Furnished Balcony)

Room amenity

Standard Room, 2 Twin Beds, Balcony (Refurbished, Furnished Balcony)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Balcony (Super King, Refurb, Furnished Balc)

Room amenity

Premium Room, 1 King Bed, Balcony (Super King, Refurb, Furnished Balc)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View (Walk In Rain Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, City View (Walk In Rain Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Refurbished)

Room amenity

Standard Room, 1 King Bed (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Refurbished, Furnished Balcony)

Room amenity

Standard Room, 1 King Bed (Refurbished, Furnished Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Room amenity

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Refurbished)

Premium Room, 1 King Bed, Accessible (Refurbished) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Refurbished)

Room amenity

Standard Room, 2 Twin Beds (Refurbished)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds (Refurbished)

Room amenity

Premium Room, 2 Twin Beds (Refurbished)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony) | Room amenity

Room, 1 King Bed, City View, Corner (Super King, Refurbished, Balcony)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, City View (Refurbished)

Room amenity

Standard Room, 1 King Bed, Balcony, City View (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Refurbished)

Standard Room, 1 King Bed, City View (Refurbished) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, City View (Refurbished)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

Room amenity

Premium Room, 1 King Bed (Spr Kng,Refurbished, Stckd Minifridge)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Room amenity

Premium Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Maldron Hotel Newcastle

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1005)
The price is $100
per night
$120 total
includes taxes & fees
Jan 3 - Jan 4
Maldron Hotel Newcastle

About this property

Hotel Indigo Newcastle, an IHG Hotel

4-star hotel in Newcastle City Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and 24-hour room service are onsite.
Hotel Indigo Newcastle, an IHG Hotel offers 148 air-conditioned accommodations with computers and safes. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This eco-certified hotel also offers a fitness center, concierge services, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Indigo Newcastle, an IHG Hotel is a smoke-free property.

To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Grainger Bar & Restaurant - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Grainger Lounge - This lobby lounge serves breakfast, lunch, dinner, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 15 per day)
  • Limited onsite parking

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15.50 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Grainger Bar & Restaurant
  • Grainger Lounge

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • No elevator
  • Smooth flooring in room

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 15.50 to 19.95 per person
  • Self parking fee: GBP 15 per day
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Newcastle
Indigo Newcastle
Indigo Newcastle Newcastle-upon-Tyne
Newcastle Hotel Indigo
Hotel Indigo Newcastle
Indigo Newcastle, An Ihg
Hotel Indigo Newcastle an IHG Hotel
Hotel Indigo Newcastle, an IHG Hotel Hotel
Hotel Indigo Newcastle, an IHG Hotel Newcastle-upon-Tyne
Hotel Indigo Newcastle, an IHG Hotel Hotel Newcastle-upon-Tyne

Hotel Indigo Newcastle, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1001 reviews" "
Rating 8 - Good. 257 out of 1001 reviews" "
Rating 6 - Okay. 97 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jimena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel restaurant was amazing
Stayed 1 night in Sep 2024

6/10 Okay

Jonathan

Traveled with partner
Disliked: Cleanliness, staff & service
We paid a lot of money for our 2 night at the Hotel and we were not impressed. For a start they gave us a room with 2 singles beds when i had booked a King size. Room was not clean. The safe and TV had chewing gum on them. After 5 times of complaining nothing was done. It was not until last moment that something was done. The room was not cleaned properly. Would not recommend this hotel and we will be writing to Head Office with a formal complaint.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Jean-Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and close to everything. The only negative is the limited menu at the restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Friendly and helpful staff. Breakfast could be open a bit later at weekends but that says more about us than the hotel? I'd happily stay there again.
Stayed 1 night in Sep 2024

6/10 Okay

Francesca

Stayed 1 night in Sep 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ben on the Tyne
2nd stay there, very handy for nearby theatre and restaurants. Staff really friendly and looked after us, particularly effervescent girl from Yarm 👍👏
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent, the staff are all helpful, the breakfast is amazing lots to chose from and all great quality food
Stayed 2 nights in Aug 2024

10/10 Excellent

Luan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent service. Interior design is beautiful as well.
Stayed 9 nights in Jul 2024

10/10 Excellent

michael, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, super clean and lovely menu
Stayed 3 nights in Aug 2024

10/10 Excellent

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel good location really clean
Stayed 1 night in Aug 2024

6/10 Okay

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kerry

Stayed 1 night in Aug 2024

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, would recommend. Loved the added addition of the balcony, especially as the room was warm.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bretton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Amenities, property conditions & facilities
Great location and nice hotel. Parking a little tricky but lots around if required.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Stayed 1 night in Aug 2024

4/10 Poor

Taemar

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were so lovely and hospitable 10/10 for them. However, We were Disappointed we paid £100 per night and the beds were 2 singles pushed together on wheels, even though I selected “king size bed’ option, they moved around every time we got on & multiple times through the night from the slightest movement. The Woden flooring and the gap under the door meant you heard everything from the hallway - especially the echoing banging of closing doors. We heard good things about the refurbished rooms but we stayed on the first floor.missing covers on the shower dials and a really dusty wardrobe I had to wipe down myself before storing clothes. The floors seemed to have not been hoovered or mopped as our feet got covered in dusts when we took our shoes and socks off. The hotel is an idea location and good base but the room quality and beds made the stay feel not worth the money.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated
Lovely hotel central to all local amenities lovely service room was bright and recently renovated which was an added bonus
Stayed 1 night in Jul 2024

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Amanda

Disliked: Property conditions & facilities, room comfort
Not worth it, poor night sleep and cheap bedding
There is plenty of parking at the hotel and the reception and bar area is lovely. For me the rooms are poor, the bed is not comfortable, the bedding felt cheap, the pillows had no puff in them and the room was really hot. I had a really poor night sleep
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location
The location of this Hotel is perfect and easy to get to and park. We spent a couple of days here to watch England play in the euro final and had a great time. The first days breakfast however was not good. The Chef on duty over cooked the egg, black pudding and the bacon was worst than leather. The service was also very poor, my wife asked for brown sauce (twice), it arrived after she finished her meal, and I asked for a second coffee and am still waiting. The second day was much better, but it does appear that the staff operate in a haphazard way, ie there is no continuity.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy for station and all things city centre
Stayed 1 night in Jul 2024