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Leonardo Hotel Newcastle Quayside

4.0 star property

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Photo gallery for Leonardo Hotel Newcastle Quayside

Exterior
Combined shower/tub, free toiletries, hair dryer, towels
Exterior
Superior Double Room | Desk, laptop workspace, blackout drapes, soundproofing
Standard Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
$72
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
South Shore Road, Gateshead, England, NE8 3AE
  • The Glasshouse
    ‪7 min walk‬
  • Quayside
    ‪7 min walk‬
  • St. James' Park
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Double & Single Room

Desk, laptop workspace, blackout drapes, soundproofing

Superior Double & Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Standard Double Room

8.0 out of 10
Very good
(33 reviews)
  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Desk, laptop workspace, blackout drapes, soundproofing

Twin Room, River View

9.0 out of 10
Wonderful
(7 reviews)
  • 121 sq ft
  • River view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Super King Double

Executive Super King Double | Desk, laptop workspace, blackout drapes, soundproofing

Executive Super King Double

8.0 out of 10
Very good
(2 reviews)
  • 121 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room

8.8 out of 10
Excellent
(38 reviews)
  • 118 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double and Single Room

Desk, laptop workspace, blackout drapes, soundproofing

Superior Double and Single Room

  • Sleeps 3

View all photos for Double and Single Room with View

Desk, laptop workspace, blackout drapes, soundproofing

Double and Single Room with View

  • Sleeps 3

View all photos for Standard Double Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Double Room

  • Sleeps 2

View all photos for Superior Double Room

Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room

  • Sleeps 2

View all photos for Standard Double and Single Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Double and Single Room

  • Sleeps 3

View all photos for Executive Room

Desk, laptop workspace, blackout drapes, soundproofing

Executive Room

  • Sleeps 2

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About this property

Leonardo Hotel Newcastle Quayside

4-star Gateshead hotel walkable to Quayside
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Leonardo Hotel Newcastle Quayside is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Bar and Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8.50 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 414 out of 1004 reviews
Rating 8 - Good. 316 out of 1004 reviews
Rating 6 - Okay. 172 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Leonardo Newcastle

First time stay at this hotel. Really lovely place to stay
Stayed 1 night in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Very handy for concerts at the Glasshouse Friendly, helpful staff.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked location
Stayed 4 nights in May 2025

10/10 Excellent

M

Stayed 1 night in May 2025

2/10 Terrible

Kelvin

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Joke

Deplorable, had to park away from hotel as did elderly people, roughly a third of a mile uphill, staffs hands are tied so not their fault but is management who are at fault. App was hopeless at parking machine, wouldn’t take card so had to drive to find a cashing machine for change then but something I didn’t want just to have change. Management obviously had their heads up their arses as its appalling service. If you have 60 rooms have 60 spaces then put another 10% on just in case. An absolute joke
Stayed 1 night in May 2025

10/10 Excellent

kulvinder

Stayed 1 night in May 2025

6/10 Okay

Niamh

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Pretty decent for the price with not bad facilities. Breakfast is quite expensive for what you get, but otherwise it’s clean, comfortable, quiet and if you just want one night at a reasonable price then it’s perfect! Nice setting on the riverside too.
Stayed 1 night in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Rick

Traveled with group
Liked: Staff & service
Rooms could do with some paint an possible replacing some parts. The bed had rips in the head board and bathroom walls were needing a clean.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Business traveler
Liked: Property conditions & facilities
Staff friendly and professional
Stayed 1 night in May 2025

10/10 Excellent

stuart

Stayed 1 night in Apr 2025

2/10 Terrible

Jade

Stayed 2 nights in Apr 2025

8/10 Good

MIKE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bolt hole if visiting Newcastle - but get there early as parking on site is limited.
Stayed 1 night in May 2025

8/10 Good

TRACY

Traveled with group
Liked: Property conditions & facilities, room comfort
We arrived at around 4pm only to be told rooms wasnt ready ,we had 2 double rooms 1 double bed and a single room,room was clean and had a view over the tyne,bed comfy.Male member of staff at breakfast was really nice engaging with customers.
Stayed 1 night in May 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and care was absolutely amazing from all staff.
Stayed 2 nights in May 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Chris, Stoke on Trent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Stayed 2 nights in Apr 2025

2/10 Terrible

Kevin

Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay overall. No major faults or complaints. Staff were friendly on arrival, room was clean, beds comfy. Only fault was my Mum broke her toe as they hadn’t put the bed fully together and she hadn’t noticed until she tripped on it and her toe is now broke lol. But apart from that the stay was good.
Stayed 3 nights in Apr 2025

4/10 Poor

Pawel

Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff were excellent. Enjoyed the breakfast plenty food on offer
Stayed 2 nights in Apr 2025

8/10 Good

Martyn

Stayed 2 nights in Apr 2025

4/10 Poor

Amir

Disliked: Property conditions & facilities
Bad breakfast option! Not so good!
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Some Description Flaws

Customer services at the front check-in dress wasn’t great. Staff seemed tense and weren’t friendly. Breakfast is described as FREE on the booking form but when we went to get breakfast, we found out it was not FREE. We were told to pay £16 each. They need to change the breakfast wording and say that it is NOT FREE. Breakfast is paid £16pp. Hotel is clean, good location, quite decent but without parking facilities.
Stayed 1 night in Apr 2025