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Leonardo Hotel Newcastle Quayside

4.0 star property

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Photo gallery for Leonardo Hotel Newcastle Quayside

Exterior
Bar (on property)
Lobby lounge
Desk, laptop workspace, blackout drapes, soundproofing
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
$71
includes taxes & fees
Jan 11 - Jan 12

Explore the area

View in a map
South Shore Road, Gateshead, England, NE8 3AE
  • Place, Gateshead Millennium Bridge
    ‪4 min walk‬
  • Place, The Glasshouse
    ‪7 min walk‬
  • Place, Quayside
    ‪7 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Double and Single Room with View

Desk, laptop workspace, blackout drapes, soundproofing

Double and Single Room with View

  • Sleeps 3

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Standard Double Room

8.0 out of 10
Very good
(33 reviews)
  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double & Single Room

Desk, laptop workspace, blackout drapes, soundproofing

Superior Double & Single Room

8.4 out of 10
Very good
(7 reviews)
  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room

8.8 out of 10
Excellent
(39 reviews)
  • 118 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double Room

Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Twin Room, River View | Desk, laptop workspace, blackout drapes, soundproofing

Twin Room, River View

8.8 out of 10
Excellent
(8 reviews)
  • 121 sq ft
  • River view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Executive Super King Double

Desk, laptop workspace, blackout drapes, soundproofing

Executive Super King Double

8.8 out of 10
Excellent
(3 reviews)
  • 121 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double and Single Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Double and Single Room

  • Sleeps 3

View all photos for Standard Double Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Double Room

  • Sleeps 2

View all photos for Superior Double and Single Room

Desk, laptop workspace, blackout drapes, soundproofing

Superior Double and Single Room

  • Sleeps 3

View all photos for Executive Room

Desk, laptop workspace, blackout drapes, soundproofing

Executive Room

  • Sleeps 2

View all photos for Superior Double Room

Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room

  • Sleeps 2

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About this property

Leonardo Hotel Newcastle Quayside

4-star Gateshead hotel walkable to Quayside
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Gateshead hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Leonardo Hotel Newcastle Quayside is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 11 AM.
Bar and Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8.50 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 436 out of 1011 reviews
Rating 8 - Good. 317 out of 1011 reviews
Rating 6 - Okay. 161 out of 1011 reviews
Rating 4 - Poor. 58 out of 1011 reviews
Rating 2 - Terrible. 39 out of 1011 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel across the river a quiet place to relax after a day or night out very clean and tidy and staff were excellent.
Stayed 1 night in Oct 2025

8/10 Good

Margaret, Edinburgh

Stayed 1 night in Oct 2025

10/10 Excellent

Roman

Stayed 4 nights in Sep 2025

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service
Doesn’t clean the bath tub , was left with dirty spoons with dried noodles on them
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible parking

I like the hotel. The location The staff, but the parking situation is a total joke. Its always a struggle. This time i sat in my car for an hr until someone left carpark. This was 13.30.in the afternoon. You would expect it to be empty
Stayed 1 night in Sep 2025

6/10 Okay

Sanjay

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Appalling cuatomer service by one particular receptionist. I was parked outside reception closest to the exit barrier (sharp 90 degree turn to get out). Car next to me was really forward to unable to exit without climbing the kerb and risking damage to the underside of my car. I explained this to the receptionist and her response was "You shouldn't have parked there if you can't get out..!". I then spoke to a manager to see if they could locate the owner to which I got told that whilst they take car registration numbers for guests, their systems don't have the filtering ability to find the owner and the only way was to check every single booking by room...suffice to say they refused to do this. Thankfully I managed to get out without damaging the car or exit barrier but did so with what felt like a 6 point turn. Won't be returning to this hotel and some retraining or a dressing down needs to be given to the member of staff.
Stayed 2 nights in Sep 2025

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty dump and staff that have no interest seen a pizza box from an external company left on table in front of reception for a whole day ill not be back
Stayed 3 nights in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff were excellent
Stayed 1 night in Sep 2025

8/10 Good

Brett

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is excellent …… no problem at all …… but parking is absolutely awful ….. limited outside and expensive elsewhere….. BEWARE !!! The bus gate / MONEY Gate towards the Glasshouse and Baltic ….. it’s a Gateshead Council Cash Cow !!!!! So be warned and forearmed !!!!! And avoid going along the quayside to a car park that does not exist ….. only to trap you into a £70 fine !!!!!!
Stayed 2 nights in Sep 2025

8/10 Good

Simon

Stayed 1 night in Sep 2025

6/10 Okay

Christine

Traveled with family
Liked: Cleanliness
Could have hsd friendlier reception. Pillows were uncomfortable. Air con kept switching off. Noisy outside early morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

WOW

Stayed 1 night in Sep 2025

10/10 Excellent

WOW

Stayed 2 nights in Sep 2025

2/10 Terrible

Kevin

Stayed 1 night in Sep 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

The check in was excellent and staff very helpful and friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
Room noisy by road
Stayed 1 night in Sep 2025

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for easy access to city
Stayed 1 night in Sep 2025

4/10 Poor

Bryony

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room very basic and bathroom was horrible. Floor was stained. It was like something from a prison. There was also a weird stain on the curtain. Location great - walk to town across the river and staff lovely. Was supposed to get room upgrade but didn’t get one.
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Christine

Traveled with partner
The food was not appetising and a lot of it was not available
Stayed 3 nights in Sep 2025

10/10 Excellent

Samuel

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Business traveler
Liked: Cleanliness, staff & service, room comfort
Rooms feel really outdated.
Stayed 1 night in Sep 2025

10/10 Excellent

Casey

Stayed 2 nights in Sep 2025