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Leonardo Hotel Newcastle Quayside

4.0 star property

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Photo gallery for Leonardo Hotel Newcastle Quayside

Exterior
Reception
Bar (on property)
Point of interest
Superior Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
South Shore Road, Gateshead, England, NE8 3AE
  • The Glasshouse
    ‪7 min walk‬
  • Quayside
    ‪7 min walk‬
  • St. James' Park
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Double & Single Room

Desk, laptop workspace, blackout drapes, soundproofing

Superior Double & Single Room

  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Standard Double Room

  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, River View

Desk, laptop workspace, blackout drapes, soundproofing

Twin Room, River View

  • River view
  • 121 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room

  • 121 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Super King Double

Executive Super King Double | Desk, laptop workspace, blackout drapes, soundproofing

Executive Super King Double

  • 121 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Twin Room

  • 118 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double and Single Room

Desk, laptop workspace, blackout drapes, soundproofing

Superior Double and Single Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double and Single Room with View

Desk, laptop workspace, blackout drapes, soundproofing

Double and Single Room with View

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double and Single Room

Desk, laptop workspace, blackout drapes, soundproofing

Standard Double and Single Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Executive Room

Desk, laptop workspace, blackout drapes, soundproofing

Executive Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Leonardo Hotel Newcastle Quayside

4-star Gateshead hotel walkable to Quayside
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning.
Leonardo Hotel Newcastle Quayside offers 203 air-conditioned accommodations with coffee/tea makers and hair dryers. 28-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Gateshead hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Leonardo Hotel Newcastle Quayside is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Bar and Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 8.50 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 8.50 per night
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jurys Gateshead Newcastle
Jurys Inn Gateshead Newcastle
Jurys Inn Newcastle Gateshead Quays
Jurys Inn Newcastle Quays
Jurys Inn Quays
Jurys Newcastle Gateshead Quays
Jurys Newcastle Quays
Jurys Inn Newcastlegateshead Quays Hotel Gateshead
Jurys Inn Newcastle Quayside Gateshead
Jurys Newcastle Quayside Gateshead
Jurys Newcastle Quayside
Jurys castle Quaysi Gateshead

Leonardo Hotel Newcastle Quayside Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 404 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 171 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & comfy affordable choice 10/10

Clean and comfortable hotel, staff were friendly and helpful when checking in. Decent amenities in room and fairly modern. Hotel is only a 20 minute walk from Newcastle city centre. All in all a great choice
Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, including cleaning staff, were friendly and helpful. I asked for quiet room and that is what I was given , so that despite it being a Friday night and a very busy one I had good night’s sleep in very comfortable bed. Hotel very well situated for Glasshouse concert Hall, easy walk and also easy to get bus into town if needed. As an older woman alone all that was very important and I will certainly stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cracking hotel. Will stay again
Stayed 1 night in Feb 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

The hotel was clean and staff were friendly and helpful, breakfast was amazing with lots to choose from. Only downside was we couldn't park in the hotel car park as was full so ended up paying £24.50 for a car park overnight.
Stayed 1 night in Feb 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and good value

Right on the quayside a few hundred yards from the millennium bridge with easy access to the bars and restaurants beside the river. Clean and comfortable and a great breakfast, and can't complain about the price.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Stayed 1 night in Feb 2025

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Sandy

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Tired looking hotel, room felt very dirty and the smell in the bathroom was like a Saturday afternoon at a football ground toilet!!
Stayed 1 night in Feb 2025

10/10 Excellent

Nastoli

Stayed 1 night in Feb 2025

4/10 Poor

Robert

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

A big difference from our last visit.

On arrival at reception, we were 3rd in the queue. the first couple were taking a while with the only receptionist on duty. Another member of staff came out, went onto the other computer and totally ignored the guests waiting to check in. Maybe I'm wrong, but I was always under the impression that the guests came first. This also happened with the staff in the bar. 1st night was okay, but on the second night, the service was poor, with the staff either disappearing into the kitchen or taking forever to serve, and not apologising to us for having to wait. My daughter wanted Fish and Chips - None Left, Haloumi fries - none left. You would have thought that with Fish being possibly a big seller, they would have had some in stock. I did notice that the rooms on the 3rd & 4th floor were in the middle of being refurbished. It is good that the company have realised that this was badly needed, as both the rooms that my daughter and granddaughter, and my wife and myself were in were tired and dated. Mainly, the bathrooms. In my daughter's bathroom, there was signs of mould, and in our bathroom, the enamel on the bath was chipped in 2 places, the bottom of the bathroom door was ragged due to water/steam damage. This was also the same for the bath panel. The panel underneath the sink was coming away from the wall. and the decor was tired.
Stayed 2 nights in Feb 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, room comfort
Great location with a beautiful view on the river and a very comfortable room, definitely a great value hotel for a city break.
Stayed 1 night in Feb 2025

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Richard

Business traveler
Liked: Staff & service, room comfort

Good location

Stayed 1 night in Jan 2025

8/10 Good

Chris, Stoke on Trent

Stayed 1 night in Jan 2025

2/10 Terrible

Shafiqa

Stayed 1 night in Jan 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ahmad, Fullerton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025