Leonardo Hotel Newcastle

4.0 star property

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Photo gallery for Leonardo Hotel Newcastle

Bar (on property)
Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility
Lobby lounge
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Scotswood Road, Newcastle-upon-Tyne, England, NE1 4AD
  • Utilita Arena Newcastle
    ‪4 min walk‬
  • St. James' Park
    ‪13 min walk‬
  • Quayside
    ‪2 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

Superior Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Twin Room

8.6 out of 10
Excellent
(42 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room

8.4 out of 10
Very good
(46 reviews)
  • 120 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Leonardo Hotel Newcastle

4-star hotel in Newcastle City Center
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
Leonardo Hotel Newcastle offers 274 accommodations with coffee/tea makers and hair dryers. Smart televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers a vending machine, multilingual staff, and laundry facilities. Guests can use the health club at a partner property.

Leonardo Hotel Newcastle is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Bar and Grill - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 14 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar and Grill

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 14.00 per night (984 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Jurys Inn Newcastle
Jurys Inn Newcastle Newcastle-upon-Tyne
Jurys Newcastle
Jurys Newcastle Newcastle-upon-Tyne
Newcastle Jurys
Newcastle Jurys Inn

Leonardo Hotel Newcastle Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 492 out of 1074 reviews
Rating 8 - Good. 305 out of 1074 reviews
Rating 6 - Okay. 150 out of 1074 reviews
Rating 4 - Poor. 88 out of 1074 reviews
Rating 2 - Terrible. 39 out of 1074 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Paul J

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome, and there is a staff member called Susan that is so lovely. She works so hard hard making sure the breakfast buffet was well stocked and made sure all the guests were happy. She's the best.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Ok for the money

Ok for the price, £60, bit no hot water in the morning. Had 50% refunded which was thoughtful . Good location for a short walk into town
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the Central Station with lots of eating options
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 1 night in Apr 2025

4/10 Poor

Malcolm

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel was nice, but the lack of hot water (due to ongoing boiler issues), wasn't made clear when we checked in
Stayed 1 night in Apr 2025

4/10 Poor

Michelle

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort

It was ok

The beds are comfortable, the food was nice. The manager was great but the girl on the front desk was not very helpful at all. But the biggest bug was there was no hot water to have a shower and my friends in another room shower wasn’t even working. Cleanliness was not that good. But saying all that I would probably stay here again as it was really central.
Stayed 1 night in Mar 2025

10/10 Excellent

Philip

Stayed 1 night in Apr 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

GEORGE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Fantastic staff bed was 5 star sleep was great. bar was fantastic. Reception staff 5 Star service Can't wait to come back.
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kayleigh-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 day business trip

Hotel was comfortable and clean. Unfortunately, I was given a room next to the lifts and had to put up with noise from the lift doors opening/closing throughout the evening and people talking whilst waiting for the lift. My towels appear to have been replaced by the room cleaner despite being left as requested in locations so they wouldnt be replaced! A short walk to the train station and a bit further into the main shopping centre. The staff, especially in the meeting suite were helpful and friendly.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location with parking available. Helpful staff, good food. Overall a very enjoyable stay.
Stayed 2 nights in Mar 2025

8/10 Good

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

2/10 Terrible

Steve

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had issues at the hotel as there was no hot water could not have a shower. Very noisy it was really bad. Although the staff were very friendly and helpful. Did manage to get a refund of£60.59.
Stayed 1 night in Mar 2025

8/10 Good

Stuart

Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 5 nights in Mar 2025

4/10 Poor

Yoana

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Alastair

Business traveler
Disliked: Staff & service, property conditions & facilities

Cheap and cheerless

10 minutes before even acknowledged when checking in. Heating not working. Two guests arrived whilst I was waiting to check in to say their heating wasn't working either. V tired condition overall. Inconvenience collars placed over shower gel to prevent you getting more than a tiny tiny tiny squirt - mean. V unimpressive shower. Comfortable enough bed. Door worked fine.
Stayed 1 night in Mar 2025

8/10 Good

Linda

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Pretty good with unfortunate niggles

Pretty good overall. Breakfast especially good and room comfortable. Main downside was the bathroom which looked old and tatty especially the silicone sealant. Toilet constantly running. Sink tap constantly leaking from handle and occasionally making a loud vibrating noise which could also be heard coming from other rooms. Shower good though. But liquid soap and shampoo poor quality and nozzles don't screw properly into bottles and don't pump properly. No sound proofing against corridor noise (and there was plenty) and you had to make sure to push or pull the door behind you because it did not swing fully closed.
Stayed 2 nights in Mar 2025