Malmaison Newcastle

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Malmaison Newcastle

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board
Cocktail bar
Front of property
Cocktail bar
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Bar

Explore the area

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Quayside
    ‪1 min walk‬
  • Gateshead Millennium Bridge
    ‪4 min walk‬
  • BALTIC Centre for Contemporary Art
    ‪5 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪17 min drive‬

Room options

Bridge View Twin

8.0 out of 10
Very good
(2 reviews)
  • 194 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Bridge View Room

9.6 out of 10
Exceptional
(14 reviews)
  • 194 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

Club Deluxe Bridge View

8.8 out of 10
Excellent
(19 reviews)
  • 267 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Signature Suite

  • 44 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room

9.2 out of 10
Wonderful
(47 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Double

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Deluxe

9.4 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Malmaison Newcastle

4-star hotel in Quayside
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and conference space.
Malmaison Newcastle offers 122 accommodations with safes and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Malmaison Newcastle features a full-service spa and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Event facilities measuring 1259 square feet (117 square meters) include conference space. This eco-certified hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Malmaison Newcastle is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Mal Bar - This cocktail bar serves lunch only.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1008 reviews" "
Rating 8 - Good. 220 out of 1008 reviews" "
Rating 6 - Okay. 83 out of 1008 reviews" "
Rating 4 - Poor. 32 out of 1008 reviews" "
Rating 2 - Terrible. 18 out of 1008 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sanjay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great. They have a useful policy of giving bar vouchers if you choose not to have your room cleaned. They also gave us some complimentary snacks in the bar while we were having our drinks too. The hotel is conveniently located. Our room directly faced some offices & wasn’t as luxe as we had hoped though.
Stayed 4 nights in Oct 2024

2/10 Terrible

Octopus Energy Ltd

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ashleigh

Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Claire

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the quayside, in easy reach of bars and restaurants and a 10 minute walk into the city centre. On arrival we got a room upgrade for £10! Rooms were immaculate with everything you could think of for your stay. 5* will be staying here again in the future!
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected for young children
Very convenient parking across the street, room very well equipped for children, providing a cot a changing mat and a nappy bin! Breakfast included in booking which was also a good offering. Great stay and wouldn’t hesitate to stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Lovely welcome on the front desk from Bruno, room & hotel were immaculate. Thanks for a lovely stay.
Stayed 1 night in Oct 2024

8/10 Good

Keiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Nice, lowkey, and luxury. Staff is very accommodating and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

ellie

Stayed 1 night in Sep 2024

8/10 Good

shamiso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you team Newcastle
It was amazing. Requested some favour and the team delivered. Much appreciated.
Stayed 1 night in Oct 2024

8/10 Good

Julie

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our third stay and always very impressed. Our Junior Suite was perfect, breakfast was excellent and all staff were so helpful throughout our stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Ingvild

Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hote
Good hotel with fabulous amenities. Customer service is great, food is great, and its location is prime
Stayed 2 nights in Sep 2024

6/10 Okay

Lena

Stayed 2 nights in Aug 2024

8/10 Good

Cadell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good very nice
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Stayed 2 nights in Sep 2024

8/10 Good

Diane

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely and comfy room
Stayed 1 night in Sep 2024