Metro Inns Newcastle

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Metro Inns Newcastle

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi
Front of property
Reception
Reception
Individually decorated, desk, laptop workspace, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
Ponteland Road Kenton Bank, Newcastle-upon-Tyne, England, NE3 3TY
  • Kingston Park Stadium
    19 min walk
  • Toby Carvery
    2 min walk
  • Bank Foot Station
    14 min walk
  • Newcastle (NCL-Newcastle Intl.)
    4 min drive

Room options

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

  • City view
  • Sleeps 2
  • 1 Double Bed

Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

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About this property

Metro Inns Newcastle

Newcastle-upon-Tyne hotel with free self parking
A 24-hour front desk, a garden, and a picnic area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a reception hall and a vending machine.
Metro Inns Newcastle offers 66 accommodations with shared/communal kitchens. These individually decorated accommodations include desks. Televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Metro Inns Newcastle features a vending machine, a garden, and a picnic area. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

Metro Inns Newcastle is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Shared kitchen access

More

  • Desk
  • Heating
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check-in from 3 PM - 1:00 AM and 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should expect a high level of noise at this property at weekends.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Metro Inns Newcastle Hostel Newcastle-upon-Tyne
Metro Inns Newcastle Hostel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel Newcastle-upon-Tyne

Metro Inns Newcastle Reviews

Reviews

6.8
Rating 10 - Excellent. 68 out of 233 reviews" "
Rating 8 - Good. 61 out of 233 reviews" "
Rating 6 - Okay. 39 out of 233 reviews" "
Rating 4 - Poor. 26 out of 233 reviews" "
Rating 2 - Terrible. 39 out of 233 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Emma

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Anthony

Business traveler
Liked: Staff & service
Cheap hotel at these day prices ! So you get what you pay for so ok for 1 night stop over.
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Traveled with family
Disliked: Room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing & Bleak
Good start with friendly reception staff, but the room was like a prison cell: one strip flourescent light, wood-chip walls, saggy mattress. I know you get what you pay for, & I already knew the room did not have a private bathroom, but it was very bleak and very disappointing. I would not recommend unless desperate.
Stayed 1 night in Sep 2024

10/10 Excellent

Chay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the adjustment for the shower and it being timed and having to tap it back on and the temperature being weird to set but then again that could be me being slow however besides that absolutely happy with the accommodation
Stayed 4 nights in Sep 2024

8/10 Good

Lorraine

Nice place
Stayed 1 night in Sep 2024

8/10 Good

Arran

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

4/10 Poor

Craig

Stayed 1 night in Aug 2024

4/10 Poor

Suzanne

Stayed 2 nights in Aug 2024

10/10 Excellent

Larissa

Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Amenities
Excellent
Stayed 1 night in Jul 2024

6/10 Okay

David

Stayed 3 nights in Jul 2024

8/10 Good

Abiodun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Kate

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Darren

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Steven

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Did not expect the ritz standard but the place looked run down and in need of few repairs.
Stayed 1 night in Jul 2024

2/10 Terrible

Courtney

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely terrible No sleep when we needed to catch an early flight with dogs barking in the early hours as there were dogs staying at hotel and also guests shouting, arguing and pacing the floors. Very thin walls shared toilets which wernt made clear and also room photos do not show the rooms properly.
Stayed 1 night in Jun 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo visit
Staff very helpful and accommodating. Arrived exhausted and consequently had a good nights sleep. Lovely hot shower. Good value for money
Stayed 1 night in Jun 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

4/10 Poor

David

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Brandon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Worst hotel room I’ve ever stayed in
Stayed 1 night in Jun 2024

6/10 Okay

craig

Stayed 1 night in May 2024

8/10 Good

Connor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as advertised, perfectly nice room and just 10 minutes from the metro station at Kingston Park. Plenty of food and shopping options nearby too.
Stayed 4 nights in May 2024

6/10 Okay

Patrick

Traveled with family
Liked: Staff & service
As expected
Metro Inns are a ultra budget chain so you get what you pay for... a safe room to sleep/be awake in... no ensuite but communal separate shower rooms and toilets that are clean and presentable The Newcastle site appeals to people who are headed to the nearby airport so it was not a surprise to have my door banged on at 4am in the morning by a group of drunken Geordie tw@ts informing me they were going to Cypress... as they did this for all the guests in my corridor, I did not feel singled out. Rooms are tired, and, despite being "non smoking" they smelled of past residents smoking, smelled damp. Bed sheets and provided towels well laundered and clean Will stay there again but not for the faint hearted but cheap and very convenient- breakfast at nearby McDonald's at 5am
Stayed 1 night in May 2024