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Motel One Newcastle

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Motel One Newcastle

Single Room | Egyptian cotton sheets, premium bedding, desk, iron/ironing board
Lobby lounge
Lobby lounge
Lobby lounge
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
15 25 High Bridge, Newcastle-upon-Tyne, England, NE1 1EW
  • Newcastle-upon-Tyne Theatre Royal
    2 min walk
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    3 min walk
  • The Gate
    5 min walk
  • Newcastle (NCL-Newcastle Intl.)
    15 min drive

Room options

View all photos for Room, 1 Queen Bed View

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room, 1 Queen Bed View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Premier Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

View from room

Standard Room, 1 Queen Bed

  • 171.9 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 171.9 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 King Bed View

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room, 1 King Bed View

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Maldron Hotel Newcastle

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1001)
The price is $183
per night
$220 total
includes taxes & fees
Dec 7 - Dec 8
Maldron Hotel Newcastle

About this property

Motel One Newcastle

3.5-star hotel in Newcastle City Center
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff. Housekeeping is available once per stay.
Motel One Newcastle offers 222 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Motel One Newcastle features a terrace, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This eco-certified hotel also offers express check-out and an elevator.

Motel One Newcastle is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
One Lounge - Onsite lobby lounge.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 per person
  • A bar/lounge

Restaurants on site

  • One Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 5 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.90 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Motel One Newcastle Hotel Newcastle-upon-Tyne
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle Hotel Newcastle-upon-Tyne

Motel One Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 686 out of 1005 reviews" "
Rating 8 - Good. 234 out of 1005 reviews" "
Rating 6 - Okay. 54 out of 1005 reviews" "
Rating 4 - Poor. 20 out of 1005 reviews" "
Rating 2 - Terrible. 11 out of 1005 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & Central
Central, quiet, modern, clean with a nice bar... what more would one need? Swift check-in and check-out. I shall be returning :)
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for city break.
Great location and friendly clean hotel. Perfect for a few days in the city.
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
It was basic but clean and the staff were friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed

Stayed 1 night in Aug 2024

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family enjoyed our hotel stay with you.
Hotel room was very clean and tidy, reasonably priced and near local amenities and and staff very friendly and helpful.
Stayed 3 nights in Jul 2024

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff, comfy bed, clean and tidy. Could do with an upgrade, or at least a full upgrade as I think the photos show upgraded rooms but we felt we got an older room. Still clean and tidy but burn marks in the carpets and marks on the walls in the bathroom. Didn't feel dirty and the bed was well made and very comfy and did us for the purpose we were there. Not a five star hotel but did the job. Skip breakfast though. If necessary, pay for it at the time of booking but £13.50 per person for continental is a bit steep. Brilliant wee cafe on the corner (left as you come out the hotel and walk towards the main road) called blakes and it was fantastic. 2 full breakfasts with a juice, coffee and water was £20. Would consider the hotel in future if we needed a cheap space for the night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in May 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel, ideal for a trip to a concert at the City Hall
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was dog friendly and a very good price. The staff were friendly and helpful and the buffet breakfast very good. Excellent value and excellent facilities.
Stayed 1 night in Jul 2024

8/10 Good

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful...always. We have stayed here twice. The hotel has an amazing Continental breakfast buffet, if you chose that option. Train station, restaurants, grocery store are all within a few minutes walk. We would definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First time at Motel One - a very nice hotel in the heart of Newcastle. Very clean room and definitely will stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

dante

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel overall
very good service/breakfast and communal area. The bed should have some improvement in comfort.
Stayed 1 night in Jul 2024

8/10 Good

Luke

Stayed 1 night in Jul 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Cheap but felt corners had been cut.
Great central location. No parking on site so you'll have to walk approx 10mins with your cases from carpark to hotel. Qpark is approx £20 for 24 hours. Lovely modern looking hotel with friendly helpful staff. Continental style breakfast seemed expensive for what you got. Room lacked a few basic things- decent mirror with a plug next to it and extractor in the bathroom. Worst bit was the room hadn't been hoovered so was a bit messy. Toe nail next to a chair also ! Despite the comments we'd stay again due to its proce and central location.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money!
Stayed 1 night in Jul 2024

2/10 Terrible

Waleed

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
I recently stayed at Motel One in Newcastle upon Tyne and was extremely disappointed with my experience. Firstly, the room was not clean; there were visible dust and stains on the furniture and bedding. The bathroom was equally dirty, with mold in the shower and an unpleasant odor. The staff were unhelpful and rude when I raised my concerns. They seemed indifferent to the issues and offered no solutions or compensation. The overall customer service was very poor. Additionally, the noise levels were unbearable. The walls were paper-thin, and I could hear everything from the adjacent rooms and the hallway, making it impossible to get a good night’s sleep. The location, although central, did not make up for the lack of cleanliness and poor service. I would not recommend staying at this hotel and will not be returning.
Stayed 2 nights in Jul 2024

8/10 Good

Melissa, Marietta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is far from then location and breakfast was nothing comparable to the muliple other motels we stayed at and paid 30usd for bkfst. Nothing cooked except a few hardboiled eggs,stale bread, and 1 of 3 coffee machines on. The other Motel 1s and regular motels served hot food for less. Eggs, sausage, beans, and more. Disappointed
Stayed 1 night in Jul 2024