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Motel One Newcastle

3.5 star property

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Photo gallery for Motel One Newcastle

Egyptian cotton sheets, premium bedding, desk, iron/ironing board
Lobby lounge
Reception
Lobby lounge
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Free WiFi

Explore the area

Map
15 25 High Bridge, Newcastle-upon-Tyne, England, NE1 1EW
  • St. James' Park
    ‪10 min walk‬
  • University of Newcastle-upon-Tyne
    ‪10 min walk‬
  • Quayside
    ‪13 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 Queen Bed View

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room, 1 Queen Bed View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Premier Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Standard Room, 1 Queen Bed

  • 171.9 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed

  • 171.9 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 King Bed View

Egyptian cotton sheets, premium bedding, desk, iron/ironing board

Room, 1 King Bed View

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception hall

Maldron Hotel Newcastle

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1000)
The price is $102
per night
$123 total
includes taxes & fees
May 7 - May 8
Maldron Hotel Newcastle

About this property

Motel One Newcastle

3.5-star hotel in Newcastle City Center
Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and express check-out. WiFi in public areas is free. Other amenities include tour/ticket assistance and multilingual staff assistance. Housekeeping is available once per stay.
Motel One Newcastle offers 222 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Motel One Newcastle features a terrace, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This eco-certified hotel also offers express check-out and an elevator.

Motel One Newcastle is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
One Lounge - Onsite lobby lounge.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 per person
  • A bar/lounge

Restaurants on site

  • One Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 5 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.90 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Motel One Newcastle Hotel Newcastle-upon-Tyne
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle Hotel Newcastle-upon-Tyne

Motel One Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Theresa

Stayed 1 night in Jan 2025

8/10 Good

gillian

Liked: Amenities
Great location and very clean with friendly staff. Rooms a little on the small side and would have been nice to have a biscuit with the tea tray.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds are so comfy. Good central location, modern, nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with Motel One. Better than expected. Reception staff were first class, explained everything clearly and succinctly and were very welcoming. Rooms were very clean and bed was extremely comfortable. Location wise, obviously having the Bigg Market on the doorstep isn't ideal on a Friday or Saturday night, but room was quiet. I'd stay here again because value for money is outstanding.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Jan 2025

10/10 Excellent

Naomi

Stayed 1 night in Jan 2025

6/10 Okay

Claire

Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the bathroom had a very strong smell of urine around the floor of the toilet, additionally there were makeup smudges on the bottom of the mirror, and makeup stains (orange foundation marks) on plug sockets and light switches, which made the room feel unclean. The smell in the bathroom was very strong and unpleasant. Additionally it was hard to sleep due to other guests letting their doors slam, this happened a few times between 11pm-1am both nights, so I didn’t end up sleeping well at all, which had a negative impact on my day (I was staying in Newcastle due to a job interview so the lack of sleep due to slamming doors was especially disappointing). I appreciate that these are heavy fire doors but the sound was so loud it vibrated the walls. Overall the location is great, staff were professional and as a budget hotel it’s fine if you’re travelling for social reasons.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cozy and clean place

Desk service was awesome. The room and areas were generally clean. Although the room was smaller than I expected, the overall experience was pretty good. The hotel was within walking distance of various entertainment areas. The area was safe and hotel has a nice cozy vibe with decent flashes of being contemporary. Certainly a place to stay for repeat visit
Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

michelle

Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Stayed 1 night in Dec 2024

10/10 Excellent

michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

JOAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All excellent except breakfast food left uncovered!!
Stayed 1 night in Jan 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Room was very small with no space. A couple of hangers only. No bulb in bedside lamp, told receptionist and asked for maintenance to fit another. She said no maintenance in this week! Offered us another room, same as ours. As we’d already unpacked and were downstairs from 5th floor we declined. I said oh, I’ll have to use my phone light to read. She’s replied, oh bless you!!! In the morning we were rushing to catch out train and I started to dry my hair. The drier only blew out cold air so I had to leave with wet hair as no time to request another drier. I told the receptionist and she said I have one here behind reception is you want to use it. I said we had no time as we had a train to catch. She said sorry! No offer of compensation or a free upgrade or breakfast for a future visit. The room should be checked daily to ensure things work
Stayed 1 night in Jan 2025

10/10 Excellent

Amber

Stayed 1 night in Dec 2024

10/10 Excellent

Darrell

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 2 nights in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly Positioned

Perfectly situated in the town centre, close to bars, restaurants, right next door to the stand comedy club and just round the corner from the theatre royal. The rooms are modern and clean if not compact and bijoux. Check-in was fast and friendly. In summary great value for money and wonderfully located - would recommend and would stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Once again a fab stay at motel one Newcastle. Central for city centre and quayside. Staff friendly and helpful. Reasonable price and car park close by. Highly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Christmas stay

Staff were exceptionally helpful, polite and friendly. I've knocked a star off for room A/C not being very good (very hot in the night) and the shower being like a little trickle. Apart from that all very good and a great location.
Stayed 1 night in Dec 2024