Delta Hotels by Marriott Newcastle Gateshead

4.0 star property

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Photo gallery for Delta Hotels by Marriott Newcastle Gateshead

Exterior
Bar (on property)
Indoor pool
Family Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
Marconi Way, MetroCentre, Newcastle, Gateshead, England, NE11 9XF
  • Intu
    ‪11 min walk‬
  • Utilita Arena Newcastle
    ‪7 min drive‬
  • St. James' Park
    ‪8 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

Family Room, 2 Queen Beds, Non Smoking

  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Delta Hotels by Marriott Newcastle Gateshead

Gateshead hotel connected to a shopping center in Swalwell
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Delta Hotels by Marriott Newcastle Gateshead offers 150 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The Comfort Zone has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open select days.
In addition to a full-service spa, Delta Hotels by Marriott Newcastle Gateshead features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and 9 meeting rooms. Event facilities measuring 5586 square feet (519 square meters) include conference space. This eco-certified hotel also offers a hot tub, a sauna, and spa services. Complimentary uncovered self parking is available on site.

Delta Hotels by Marriott Newcastle Gateshead is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
Cast Iron Bar & Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Greek, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cast Iron Bar & Grill

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5,586 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision

Property is also known as

Marriott Hotel Gateshead Newcastle
Marriott Hotel Metrocentre
Metrocentre Marriott Hotel
Newcastle Gateshead Marriott Hotel Metrocentre
Newcastle Gateshead Marriott Metrocentre
Newcastle Marriott Hotel Metrocentre
Newcastle Marriott Metrocentre
Marriott Gateshead
Newcastle Gateshead Marriott Hotel Metrocentre
Delta Hotels by Marriott Newcastle Gateshead Hotel
Delta Hotels by Marriott Newcastle Gateshead Gateshead
Delta Hotels by Marriott Newcastle Gateshead Hotel Gateshead

Delta Hotels by Marriott Newcastle Gateshead Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 261 out of 427 reviews
Rating 8 - Good. 111 out of 427 reviews
Rating 6 - Okay. 31 out of 427 reviews
Rating 4 - Poor. 15 out of 427 reviews
Rating 2 - Terrible. 9 out of 427 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Not a happy stay

Very poor experience all around. The power went out on the first night, I ended up in the car park in the cold. The power was off until 2am, no explanation what actually happened. Second day the gym was closed. I paid a premium for the hotel becuae it had the gym (I could of stayed in another hotel in newcastle for £50). Again no explanation why it closed. Door into the room was faulty, took a few tries to get it open, no easy when your hands are full. Shower didn't run hot. I got a refund for my third night stay (i was condidering asking for full refund), booked into another hotel close by.
Stayed 3 nights in Jan 2025

10/10 Excellent

rory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night away

Just a break , drinks and food and a nice chill out
Stayed 1 night in Jan 2025

8/10 Good

jakub

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room but stay away from the restaurant

Nice and comfy room, the bathroom could use re-decorating soon but still comfortable. The hotel restaurant is terrible, breakfast was just about acceptable but I wish I'd gone for dinner somewhere else. There are plenty of other choices in the Metro centre.
Stayed 1 night in Jan 2025

8/10 Good

Carsyn

Stayed 2 nights in Jan 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but noisy.

Tidy spacious room and a good hotel, although quite noisy in the morning so don't expect a lie in.
Stayed 1 night in Jan 2025

10/10 Excellent

Abbie, Round Spinney

Stayed 1 night in Jan 2025

8/10 Good

Kyle

Stayed 1 night in Dec 2024

6/10 Okay

Joseph

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Daniel

Traveled with family
Liked: Room comfort
Disliked: Cleanliness

Great location and facilities, cleanliness poor!

The hotel is well-placed and fairly modern. The beds were comfortable and our children really enjoyed the pool. We were disappointed by the cleanliness unfortunately, we arrived at our room with a plate of food outside the door, then inside the room the top of the cupboard was covered in litter and there was food under one of the beds. A little bit disappointing really for the price we paid.
Stayed 2 nights in Dec 2024

8/10 Good

Arianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfy room was large. Bath was roomie for my tall partner. It was really clean really enjoyed our stay. Was a bit loud kids knocking on our door but the staff helped out and it stopped.
Stayed 1 night in Dec 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bit dated but overall good value
Stayed 6 nights in Dec 2024

8/10 Good

Kaf

Stayed 1 night in Dec 2024

10/10 Excellent

Jade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight family stay

Friendly and helpful front desk. Welcoming staff in the breakfast room. Leisure staff were also friendly and happy to provide towels for pool use. A good overnight trip. Would come again.
Stayed 1 night in Dec 2024

8/10 Good

Kathryn

Stayed 2 nights in Dec 2024

10/10 Excellent

Millie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Beryl

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with lovely pool and fitness centre. Family rooms are so spacious.
Stayed 1 night in Dec 2024

4/10 Poor

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Too hot to sleep

Hotel was unbearably hot. Our room was right next to the fans outside the building which ran constantly this meant we couldn't open the window because the noise was so loud. The air conditioning was even louder. I got very little sleep because it was so hot in our room. There was also no mini fridge in the room which I found odd as it was supposed to be a superior room.
Stayed 1 night in Dec 2024

6/10 Okay

joanna

Traveled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Joan

Liked the pool no fridge in room
Stayed 2 nights in Dec 2024

10/10 Excellent

Jill

Stayed 1 night in Dec 2024