Delta Hotels by Marriott Newcastle Gateshead

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Delta Hotels by Marriott Newcastle Gateshead

Exterior
Property entrance
Deluxe Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
Marconi Way, MetroCentre, Newcastle, Gateshead, England, NE11 9XF
  • Intu
    ‪11 min walk‬
  • Tyne Bridge
    ‪9 min drive‬
  • The Glasshouse
    ‪9 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

Family Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed with Sofa bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

9.6 out of 10
Exceptional
(40 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Delta Hotels by Marriott Newcastle Gateshead

Gateshead hotel connected to a shopping center in Swalwell
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available on request.
Delta Hotels by Marriott Newcastle Gateshead offers 150 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The Comfort Zone has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open select days.
In addition to a full-service spa, Delta Hotels by Marriott Newcastle Gateshead features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and 9 meeting rooms. Event facilities measuring 5586 square feet (519 square meters) include conference space. This eco-certified hotel also offers a spa tub, a sauna, and spa services. Complimentary uncovered self parking is available on site.

Delta Hotels by Marriott Newcastle Gateshead is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
Cast Iron Bar & Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Greek, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cast Iron Bar & Grill

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 5,586 square feet of conference space
  • 9 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision

Property is also known as

Marriott Hotel Gateshead Newcastle
Marriott Hotel Metrocentre
Metrocentre Marriott Hotel
Newcastle Gateshead Marriott Hotel Metrocentre
Newcastle Gateshead Marriott Metrocentre
Newcastle Marriott Hotel Metrocentre
Newcastle Marriott Metrocentre
Marriott Gateshead
Newcastle Gateshead Marriott Hotel Metrocentre
Delta Hotels by Marriott Newcastle Gateshead Hotel
Delta Hotels by Marriott Newcastle Gateshead Gateshead
Delta Hotels by Marriott Newcastle Gateshead Hotel Gateshead

Delta Hotels by Marriott Newcastle Gateshead Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 219 out of 351 reviews" "
Rating 8 - Good. 88 out of 351 reviews" "
Rating 6 - Okay. 23 out of 351 reviews" "
Rating 4 - Poor. 12 out of 351 reviews" "
Rating 2 - Terrible. 9 out of 351 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Almira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 2 nights in Oct 2024

10/10 Excellent

John

Stayed 2 nights in Oct 2024

6/10 Okay

Paul

Disliked: Cleanliness, staff & service
Have stayed several times previously but this time disappointing. We reported our telephone in room not working on first day but never got fixed. There was no soap in dispenser for shower in room. Only 1 lift appeared to be working so quite long waits sometimes. Both mornings when had breakfast the floor was very dirty.
Stayed 2 nights in Oct 2024

4/10 Poor

Jack

Liked: Cleanliness, room comfort
Disliked: Staff & service
Book your breakfast at the hotel
Poor. Had to cancel my breakfast the night before due to unforeseen plan changes and they wouldn't refund me.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonny

Stayed 1 night in Oct 2024

8/10 Good

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Clean and comfortable. Lovely big room. The reception staff were helpful and friendly. I felt the decor in the room was dated and tired. Very dark furniture and carpet. However I would choose this company again.
Stayed 1 night in Sep 2024

6/10 Okay

Sean

Traveled with partner
Liked: Staff & service, amenities
Overall nice hotel, but when we arrived at the room it was freezing and the heating thermostat seemed to be broken vowing out cold air. We called reception and they inspected it, however as maintenance weren't on site and would be over an hour we changed rooms. The new room wasn't really the same standard, missing the fridge and having twin beds instead of a king, but the heating worked. However the shower was freezing in the morning, thermostat turned up to 50 still had no hot water. Seemed to right itself for the following day. Breakfast was ok but most things had ran out so had to wait a while for things to arrive.
Stayed 2 nights in Sep 2024

6/10 Okay

Marie, Sheffield

Traveled with partner
Liked: Cleanliness
What a disappointment. On arrival at Reception, the receptionist said,”You have £109 for the room.” I told that we had not, that we had paid £122 and showed her the receipt. She said,”Oh that is Expedia’s mark up.” We than asked to have breakfast added which was £15 per person. We asked for a receipt and were told we could not have one, we would have to wait until the morning. Considering the room was deluxe, it was no different to a standard room. In the bathroom the towel rail did not heat up, the extractor fan did not come on. The was no in room hotel booklet with instructions on how to work things or what was available. The TV was complicated to use. The evening meal limit. After ordering rigatoni, I was told there was not any, but there was ravioli, which was the same. I told the server that they are definitely not the same. The meal was average to poor. Breakfast was poor quality, standard buffet. Not worth £15 ahead. At check out when asking for a receipt for breakfast, we were told we couldn’t have one, because we had booked with Expedia! I pointed out we had paid separately for breakfast. Apparently, she able to produce a receipt, which would have been easier enough print off the evening before. Will not stay again.
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and comfortable however we woke up to no hot water in the whole hotel however I know this isn’t their fault so not marked down for that. One way they did excel is my son has a nut allergy and the restaurant staff were amazing. Brought him fresh food cooked separately rather than breakfast buffet and even provided new cutlery, napkin etc. we have never received this kind of attention to detail ever. It was much appreciated
Stayed 1 night in Sep 2024

10/10 Excellent

Abram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

emma

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Dave

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for shopping lovely hotel spacious bedroom food good too
Stayed 1 night in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Steven

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
On arrival our receptionist was amazing and had a great sense of humour! The leisure facilities and staff were excellent Unfortunately our heating didn’t work and we were too tired to wait for maintenance to resolve We also didn’t get any bottled water in our room on arrival which was on their portal but the room was brilliant and so spacious so we’d definitely stay again
Stayed 2 nights in Sep 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Decent.
Decent hotel, location not the best but nice pool and facilities
Stayed 1 night in Aug 2024

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Garreth

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Gudrun

Stayed 1 night in Sep 2024

10/10 Excellent

Bakshinder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Iain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024