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Novotel Newcastle Airport

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Newcastle Airport

Exterior
Restaurant
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
  • Breakfast available

Explore the area

Map
Ponteland Road Kenton Newcastle, Newcastle-upon-Tyne, England, NE3 3HZ
  • Kingston Park Stadium
    18 min walk
  • University of Newcastle-upon-Tyne
    6 min drive
  • St. James' Park
    6 min drive
  • Newcastle (NCL-Newcastle Intl.)
    8 min drive

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Room, 1 Queen Bed with Sofa bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 1 Queen Bed with Sofa bed

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Property grounds

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Pool
Hot Tub
Spa
Parking included
4.1 out of 5, Very Good, (1003)
The price is $61
per night
$74 total
includes taxes & fees
Jan 3 - Jan 4
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About this property

Novotel Newcastle Airport

3-star Newcastle-upon-Tyne hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Change of towels is available on request.
Novotel Newcastle Airport offers 126 accommodations with coffee/tea makers and hair dryers. 26-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 2368 square feet (220 square meters) include conference space. This business-friendly hotel also offers a terrace, barbecue grills, and multilingual staff. Onsite parking is available (surcharge).

Novotel Newcastle Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
Novotel Newcastle Airport has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 6 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,368 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 30 per night
  • Breakage deposit: GBP 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 per person
  • Self parking fee: GBP 6.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number GB198502142

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Newcastle Airport
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Hotel Newcastle-upon-Tyne
Novotel Newcastle Airport Newcastle-upon-Tyne
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Newcastle-upon-Tyne
Novotel Newcastle Airport Hotel Newcastle-upon-Tyne

Novotel Newcastle Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 332 out of 1001 reviews" "
Rating 8 - Good. 447 out of 1001 reviews" "
Rating 6 - Okay. 140 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abram

Stayed 3 nights in Jun 2020

6/10 Okay

Roger

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No staff at all in hotel
It was pleasant enough once we found a member of staff and checked in.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great staff look like I’ll be using Novotel Newcastle for the next few weeks
Stayed 2 nights in May 2020

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Thanks for making a difficult trip easier
Stayed 1 night in May 2020

10/10 Excellent

Susan, Penrith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint The sign is very misleading, you think that the hotel is there, and it's not.
Stayed 1 night in Feb 2020

8/10 Good

grant

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pillows?????
Very enjoyable stay, with new hotel looking good. The only problem we had was the pillows we had were of the poorest quality and had an impact on our sleep on both nights. I was very surprised with the pillows as everything else exceeded my expectations.
Stayed 2 nights in Feb 2020

6/10 Okay

susan

Disliked: Cleanliness
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City dropover
Excellent comfort & handy location for metro transit
Stayed 1 night in Jan 2020

6/10 Okay

Colin

Business traveler
Liked: Room comfort
Gym advertised but closed, pool changing facilities very poor, dirty and tired
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had great facilities for being so reasonably priced.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Samuel

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not Very Happy For a long standing customer
I booked a room for 2 separate beds and received one double bed to share with my male friend which was not what I bargained for. Hotel staff was very blazay about it. I booked a room that was said to have 1 double bed, 1 single bed and a double sofa bed. I ended up with 1 double bed. To this very moment I’ve not yet managed to speak to Hotels.com as they are too busy and this is who the hotel says I need to speak to as this room is no longer available at all at the hotel.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Sean

Traveled with family
Liked: Staff & service, room comfort
Xmas Stop over
Late booking, so we didn’t get one of the refurbed rooms but it was fine for one night. Staff excellent but pool area does need some love and attention if not a deep clean. Food in bar decent as well. Staff made it a short but pleasant stay
Stayed 1 night in Dec 2019

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stevie Lambert
I was well greeted and had a clean comfortable room so thank you. I look forward to staying again real soon
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean very friendly staff and also very modern rooms for the price
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Just a lovely convenient hotel,with lovely staff close to motorway ,airport and local shops
Stayed 1 night in Dec 2019

6/10 Okay

Ian

Stayed 1 night in Dec 2019

10/10 Excellent

Colette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed one night before our early journey to disneyland... Amazing staff...lively and ckean and would definately recommendx
Stayed 1 night in Dec 2019

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service
Mostly great
Pool was very tired sauna took over an hour to get to temperature ,there was tread mills at pool side as there was no where else to store them apparently....bed in room was new and very firm and uncomfortable as where pillows...the staff where very attentive and genuinely friendly...the reception area was lovely as well as the floor we where on, looked like it had just been refurbished....very handy for shopping close by within walking distance.we’d stay again but would miss pool out till upgraded... overall a mostly pleasant stay..took my back a week to get pain free from an uncomfortable sleep.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Kind friendly staff. Clean room . Nice pool but changing room in an unacceptable state.
Stayed 1 night in Nov 2019

8/10 Good

Alban

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

stephan

Stayed 1 night in Nov 2019