Otterburn Castle Country House Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Otterburn Castle Country House Hotel

Property grounds
Exterior
Lunch and dinner served, British cuisine
Premium bedding, desk, iron/ironing board, cribs/infant beds
Interior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
Otterburn, Newcastle-upon-Tyne, England, NE19 1NS
  • Northumberland National Park
    2 min drive
  • Kielder Water and Forest Park
    22 min drive
  • Chipchase Castle
    23 min drive
  • Newcastle (NCL-Newcastle Intl.)
    36 min drive

Room options

Select Room

  • Sleeps 3
  • 1 Double Bed

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Classic Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

About this property

Otterburn Castle Country House Hotel

4-star Newcastle-upon-Tyne hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and wedding services. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a garden, a picnic area, and a banquet hall are onsite.
Otterburn Castle Country House Hotel offers 17 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Cribs/infant beds (surcharge) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, a garden, and a picnic area. Complimentary self parking is available on site.

Otterburn Castle Country House Hotel is a smoke-free property.

A complimentary English breakfast is served each morning between 8:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day
Cribs (infant beds) are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Otterburn Castle Country House Hotel Newcastle-upon-Tyne
Otterburn Castle Country House Newcastle-upon-Tyne
Otterburn Castle Country House
Otterburn Castle Country House
Otterburn Castle Country House Hotel Hotel
Otterburn Castle Country House Hotel Newcastle-upon-Tyne
Otterburn Castle Country House Hotel Hotel Newcastle-upon-Tyne

Otterburn Castle Country House Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 115 out of 141 reviews" "
Rating 8 - Good. 18 out of 141 reviews" "
Rating 6 - Okay. 4 out of 141 reviews" "
Rating 4 - Poor. 3 out of 141 reviews" "
Rating 2 - Terrible. 1 out of 141 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An old castle in England, what more do you want. The staff were very attentive and very pleasant. Even with a fire alarm in the middle of the night (false alarm) they were pleasant and helpful. The food was amazing both for dinner and for breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and welcoming. Rooms very comfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

Giovanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely weekend break at Otterburn Castle. Staff are very accommodating and professional.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, beautiful location, friendly and extremely helpful team too. Thank you!
Stayed 2 nights in Jul 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were very friendly and helpful. food was great. room was clean and large.
Stayed 2 nights in Jun 2024

6/10 Okay

Veronique

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A very friendly staff, in a historic and impressive property in beautiful grounds. Unfortunately, we encountered lots of maintenance issues: leaky and noisy taps in an old fashioned bathroom, lumpy mattress and old pillows, small temperamental television. Charming old furniture, but not very comfortable… a shame, as this hotel has the potential to be truly unique..at the moment though, definitely NOT a 4 star rating…
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Amenities
Fantastic stay and can’t wait to return Lovely friendly staff and an excellent stay from start to finish!
Stayed 1 night in May 2024

10/10 Excellent

Charlotte

Stayed 1 night in May 2024

10/10 Excellent

Cerian

Stayed 1 night in Apr 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Friendly staff with warm welcome. Everything you would want and expect from a stay at a castle. Breakfast was delightful with excellent service. Room was large and comfortable. We enjoyed the interaction with the 2 cats who also call Otterburn Castle their home.
Stayed 1 night in Nov 2023

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome and comfortable room. Nice breakfast also.
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely family business with a very warm welcome, amazing breakfast. Only down side was a lumpy mattress.
Stayed 1 night in Oct 2023

10/10 Excellent

Graeme

Stayed 2 nights in Sep 2023

10/10 Excellent

Jacqueline

Stayed 1 night in Sep 2023

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Castle Stay
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Traveled with family
Liked: Property conditions & facilities, room comfort
Amazing people great food wished we were able to stay longer recommended
Stayed 2 nights in Aug 2023

10/10 Excellent

Jill

Stayed 1 night in Aug 2023

10/10 Excellent

Douglas

Stayed 1 night in Aug 2023

10/10 Excellent

Hugh, Gig Harbor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful, quiet place in the country with wonderful, caring staff. Elly, Alex, and Ivan were great. Our kids loved that they could spend a night in a castle. We also took a lovely walk on the grounds.
Stayed 1 night in Aug 2023