Royal Station Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Royal Station Hotel

Restaurant
Front of property - evening/night
Triple Room | In-room safe, desk, laptop workspace, iron/ironing board
Point of interest
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • St. James' Park
    ‪11 min walk‬
  • Quayside
    ‪15 min walk‬
  • Utilita Arena Newcastle
    ‪17 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬

Room options

Twin Room

  • Sleeps 2
  • 2 Twin Beds

Small Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 4
  • 2 Double Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

About this property

Royal Station Hotel

3-star hotel in Newcastle City Center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Royal Station Hotel offers 145 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Royal Station Hotel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This eco-certified hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours). Guests can use the indoor pool at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Royal Station Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Empire Bistro - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 17 per day)
  • Uncovered self parking on site (GBP 19.50 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Bistro

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
  • Uncovered self parking fee: GBP 19.50 per day
  • Nearby parking fee: GBP 17.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 709 out of 1564 reviews
Rating 8 - Good. 490 out of 1564 reviews
Rating 6 - Okay. 201 out of 1564 reviews
Rating 4 - Poor. 101 out of 1564 reviews
Rating 2 - Terrible. 63 out of 1564 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Reena

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I gave this a good only because of the reception staff especially Anna and Ben who were particularly kind and helpful. The hotel was a great location and had a gym which we used . But our room was dirty and not cleaned even when we put out the please do our room sign on our door. We only got refreshments coffee and tea etc on our first day and we were staying three nights . Our room was not cleaned and the beds were not made and we had to ask reception for toilet roll to be replenished , new towels and coffee and tea. Ur buns were spilling over in our room as they weren’t changed . The reception has to give us the things we needed and they did this and apologised politely to us and said they would report this about the house keeping problems . The reception staff made our stay lovely and helped us know where to go . Anna and Ben were superb at reception. We met Anna on the first day when we checked in . She was so friendly and helpful . I would come again gif this reason and would hope the house keeping staff would improve by the next time we come . We would be out all day hoping that our room had been cleaned when we returned but it was not everytime and they had gone by the time we were able to inform reception. Reception staff are your stars Royal Station hotel . Please reward them especially Anna and Ben . Thank you . We loved Newcastle
Stayed 3 nights in Dec 2024

8/10 Good

steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the amenities and shops, bars and restaurants
Stayed 2 nights in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Liam

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet room with everything I needed for a pleasant 1 night stay
Stayed 1 night in Dec 2024

2/10 Terrible

Thomas

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice staff. Shane about the amenity. It’s on its last legs
Stayed 2 nights in Dec 2024

10/10 Excellent

Kay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel looks beautiful decorated for Xmas beautiful tree in reception. Great breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royal Station Hotel Newcastle
The hotel is in a good location and is a lovely old building. Some aspects of the room were a little shabby but I appreciate tht this is because of the age of the property. Overall a pleasant stay and friendly staff. I felt the parking was very expensive when you are staying at the hotel £19.50 a night is a big expense on top of the hotel bill.
Stayed 2 nights in Dec 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Francesca, Tyne and Wear

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really lovely stay, perfect location and friendly staff. The room was clean and cosy although very dark, bed not that comfortable but ok for one night. There were few plugs, so if you need them for work would consider an extension lead. The reception was beautiful, wonderful Christmas decorations. If you have trouble sleeping would not stay here as very loud and busy location. I would stay again, overall excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

adam

Stayed 1 night in Oct 2024

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, property conditions & facilities
We have stayed in Station Hotel a lot and it’s our favourite. Staff ace and the hotel is so central in every way. Prices are negotiable and fairly decent . Feel at home there ❤️
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Stayed 3 nights in Nov 2024

8/10 Good

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

margaret

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Charmaine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Royal Station Hotel, Newcastle
Unfortunately we were unable to experience the whole stay at the hotel due to me falling ill so had to leave early.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Pavla

Stayed 1 night in Dec 2024

10/10 Excellent

lee

Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Another super stay in one of my favourite hotels . It is welcoming , clean , comfortable and the staff are amazing .
Stayed 1 night in Dec 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice. Convenient to the shops etc. pillows were a bit lumpy but that’s the only poor comment. Room was very nice and spacious staff were good
Stayed 1 night in Dec 2024

8/10 Good

Julie

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Good position
Good position next to the station sort of midway between shops and keyside. Staff great, only gripe is paying £19.50 to park for guests is too much and would probably mean I’ll look elsewhere to stay next time
Stayed 1 night in Dec 2024

8/10 Good

T

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel due to it's location right next to the Railway station, however, due to Storm Darragh, we were not able to travel by train. This is one of the reasons for 4 stars ~ Parking. The Hotel has very limited parking which is costly. The Railway station car park is large but the spaces are small. If you have anything bigger than a Fiat 500, it's a tight squeeze. So many cars must be dented by people trying to get in/out of vehicles. Many cars take up two spaces. There is no pricing anywhere advising you of parking charges. The hotel is nice. The room we stayed in is in need of some TLC (second reason for 4 stars) and as the City Centre traffic is so busy, there is constant outside noise......the hotel do provide ear buds! Overheard some guests complaining about the size of their Rooms. The young guys at breakfast had everything running smoothly. Very attentive. Good choice of food. Didn't check out the leisure facilities. Would stay again but hopefully travel by train. If driving, we would chose somewhere else.
Stayed 1 night in Dec 2024