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Royal Station Hotel

3.0 star property

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Photo gallery for Royal Station Hotel

Restaurant
Lobby
Front of property - evening/night
Point of interest
Triple Room | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    ‪4 min walk‬
  • Eldon Square Shopping Centre
    ‪5 min walk‬
  • Castle Keep
    ‪5 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Double Room

Small Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | In-room safe, desk, laptop workspace, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, laptop workspace, iron/ironing board

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Front of property - evening/night

County Hotel & County Aparthotel Newcastle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (1005)
The price is $72
per night
$87 total
includes taxes & fees
Mar 3 - Mar 4
County Hotel & County Aparthotel Newcastle

About this property

Royal Station Hotel

3-star hotel in Newcastle City Center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Royal Station Hotel offers 145 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Royal Station Hotel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This eco-certified hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours). Guests can use the indoor pool at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Royal Station Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Empire Bistro - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 17 per day)
  • Uncovered self parking on site (GBP 19.50 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Bistro

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
  • Uncovered self parking fee: GBP 19.50 per day
  • Nearby parking fee: GBP 17.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 703 out of 1546 reviews
Rating 8 - Good. 489 out of 1546 reviews
Rating 6 - Okay. 195 out of 1546 reviews
Rating 4 - Poor. 98 out of 1546 reviews
Rating 2 - Terrible. 61 out of 1546 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Martyn

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Great food, bad bed
Stayed one night and ate in the restaurant. My meal was excellent but beer choice was not great. Guinness in cans for example. Staff were great. Real downside was the mattress in my room which was just awful. It’s not great when you sit on the edge of the bed and your bum hits the hard part because the mattress is so weak. Room was a single and the bed was small double.
Stayed 1 night in Nov 2024

8/10 Good

Virginia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in main areas. Bedroom not so great but acceptable… Staff more than excellent. Would stay again.
Stayed 2 nights in Nov 2024

4/10 Poor

Terri

Stayed 1 night in Oct 2024

10/10 Excellent

Jed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location
Stayed 1 night in Nov 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, fair price. The room was on the small side, the bathroom in particular felt cramped. The room was too hot for me even with the radiator off (early Nov) and although the window did open there was no way to latch it open to cool the room down.
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little break away.
Room little tired, Bed very comfortable. Staff were very good nothing to much trouble. Lovely Breakfast staff couldn't been more helpful. Reception Realy helpful how to get places.
Stayed 2 nights in Nov 2024

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice hotel with lovely staff, rooms are dated but clean. Breakfast was very nice.
Stayed 1 night in Nov 2024

6/10 Okay

David

Traveled with group
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Lovely hotel, fantastic to see so many of its original features still in place, the staircase with beautiful Chandeliers, is just stunning. Staff were efficient, friendly and welcoming. Room was perfectly suited for my needs and as described. It was also immaculate. 10/10 for cleanliness and facilities,
Stayed 2 nights in Nov 2024

4/10 Poor

Tracy

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Samantha

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
A great traditional hotel with genuine happy staff Hotel has lots of character well situated Parking available a pool with plunge pool and jacuzzi Will come back 😁
Stayed 2 nights in Nov 2024

8/10 Good

Cinzia

Stayed 3 nights in Oct 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for station, Metro, waterfront. A grand old hotel which has retained it's style. It is a bit dated and tired in places, but for me that adds to the charm. The staff were exceptionally helpful and friendly. Breakfast was of a good standard and the staff met my dietary requirements without drama, delay or disappointment. The bar is pleasant for a drink in the evening, however, I would prefer if they stocked gluten free beer. The room was clean and had everything I needed. The single was a small double bed which was appreciated. My room was on the 5th floor and the water pressure was low in the sink, I didn't try the shower as I washed at the leisure facilities The leisure facilities are in an adjoining building. I didn't use the gym, but it looked fine. There is small pool, steam room, sauna, cold plunge pool and jacuzzi. Not swimming costumes are required in the spa area. It's an old building and the changing facilities are upstairs. If you find stairs a challenge be aware that there steps at the front, but level access at the side near the leisure club. The lift only goes to the 4th floor. You have to walk up to the 5th. In summary I enjoyed my stay, the staff really contributed to my experience. I would definitely book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Imad

Business traveler
Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for main railway station and city centre. Friendly staff and comfortable room
Stayed 3 nights in Nov 2024

4/10 Poor

AbuBakar

Business traveler
Disliked: Staff & service, room comfort
Bad room,Bad service for the price & Ad
I booked hotel room for my wife who had travelled all the way from Dorchester to the Royal Station Hotel Newcastle -upon-Tyne. I am extremely disappointed by the level of customer service. She was given a room on 4th floor which didn’t have a lift and she had to carry her suitcase on her own to her room. She wasn’t offered any assistance. Room was small and in her words “like a hostel room” . The room was less than satisfactory for the price and unlike any of the rooms and amenities described on the website. The room was not sound proof and noise from trains kept her awake.
Stayed 1 night in Nov 2024

8/10 Good

Marco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was an overnight stay, Hotel was very satisfying for the one night stay. Close to the train station. Easy to walk around the city. Very large hotel. We had 2 rooms but weren't next to each other, pretty much on opposite ends of the hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Stayed 1 night in Nov 2024

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good hotel, convenient for railway station.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kieran

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was incredible, so big and comfortable. Perfect stay - we'll stay again!
Stayed 1 night in Nov 2024

10/10 Excellent

Cathryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, very comfortable clean room with excellent friendly and helpful staff
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Tired and dirty room
The building and lobby were lovely but it stopped there. The rooms were tired and dirty. We had black mould and cobwebs in the room. I would not stay again.
Black mould
Huge cobwebs
Stayed 1 night in Oct 2024