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Royal Station Hotel

3.0 star property

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Photo gallery for Royal Station Hotel

Restaurant
Property video
Indoor pool
Triple Room | In-room safe, desk, laptop workspace, iron/ironing board
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar

Explore the area

Map
Neville Street, Newcastle-upon-Tyne, England, NE1 5DH
  • St. James' Park
    ‪9 min walk‬
  • The Glasshouse
    ‪10 min walk‬
  • Quayside
    ‪16 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Double Room

Small Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | In-room safe, desk, laptop workspace, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, laptop workspace, iron/ironing board

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Similar properties

Front of property

County Hotel & County Aparthotel Newcastle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (1005)
$148 nightly
The price is $148 total
includes taxes & fees
County Hotel & County Aparthotel Newcastle

About this property

Royal Station Hotel

3-star hotel in Newcastle City Center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Royal Station Hotel offers 145 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Royal Station Hotel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This eco-certified hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours). Guests can use the indoor pool at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Royal Station Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Empire Bistro - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 17 per day)
  • Uncovered self parking on site (GBP 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 14.95 to 14.95 for adults and GBP 10.95 to 14.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Empire Bistro

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 to 14.95 for adults, and GBP 10.95 to 14.95 for children
  • Uncovered self parking fee: GBP 20 per day
  • Nearby parking fee: GBP 17.00 per day (open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Station Hotel Hotel
Royal Station Hotel Newcastle-upon-Tyne
Royal Station Newcastle-upon-Tyne
Royal Station Hotel Hotel Newcastle-upon-Tyne

Royal Station Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 712 out of 1587 reviews
Rating 8 - Good. 505 out of 1587 reviews
Rating 6 - Okay. 204 out of 1587 reviews
Rating 4 - Poor. 102 out of 1587 reviews
Rating 2 - Terrible. 64 out of 1587 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Kazu, Dartford

Liked: Cleanliness, staff & service, amenities
Conveniently next to the railway station and short walk from the office I was visiting. No indication of any VIP offers nor upgrade offers which seemed strange when Expedia mentioned. Room looked tired and no double glazing windows although room was warm and tidy enough. Overall fine for short stay.
Stayed 3 nights in Mar 2025

4/10 Poor

Steven

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is clean tidy and value for money and would have been given 5 star rating however. Due to an error at the hotel I was charged twice for early checkin and parking on two seperate cards this was sorted promptly so wasn't a huge issue. But since we got home we have been charged for the room again which is now pending and made the money unavailable in my bank balance. When I called I was told it may take 5 days to sort out due again to some sort of error. In this time I am unable to use my own money which is ridiculous and wrong. No compensation offered in anyway shape or form and they weren't very sympathetic of the situation dispute it being the second time and their fault. Very disappointed in the service provided and wouldn't recommend for this reason.
Stayed 1 night in Mar 2025

2/10 Terrible

Renata

Stayed 1 night in Feb 2025

8/10 Good

Anne

Traveled with partner
Liked: Staff & service
The upgrade to a superior room only difference was size light in bathroom took a while to come on and carpet was stained inside of window was not cleaned
Stayed 1 night in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, amenities
newly refurbished old hotel
Stayed 1 night in Mar 2025

6/10 Okay

Christopher

Traveled with group
Liked: Staff & service

One night, leisure stay.

Very central (of course), good customer service. A little tired in spots which isn't unusual for a period property like this. The twin room was in my opinion in need of some renovation and was very warm (heating stuck on). The walls also appeared quite thin which was unfortunate for us having nosy neighbours. Overall decent value for money though, so can't complain too much.
Stayed 1 night in Mar 2025

6/10 Okay

SARAH

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is amazing to go into, great architecture and looks good. However to access our room we had to use stairs ( which we were warned about). The room was lovely, but we were a little confused by the earplugs issued by the hotel. The curtain had fallen off the railing at the first ring so wasn't fully close able . We reported this to reception and they sent up someone who shut it to the best of their abilities. The earplugs became invaluable as we settled down to sleep. The noise of sirens, and drunks permeated through the room and then about 3am there was a loud crash as the mirror came loose from one side and hit the desk. Again we reported this to reception the next morning. If we didn't have these issues with noise and mirrors waking us up, it would have been a great stay. The breakfast in the morning was really good and the staff amazing!
Stayed 1 night in Mar 2025

6/10 Okay

Louise

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Stay

The hotel was not like the pictures. The place was tired and needs a refresh.
Stayed 2 nights in Mar 2025

4/10 Poor

Joely

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room had blistering paint on the ceiling, black mold throughout the bathroom, a non-functioning air conditioner and refrigerator. Overall, the staff was friendly, and I’m sure that there are nice rooms, but be warned that if you are staying anywhere between rooms 218 and 245, it will not be up to par. The “spa” area is a joke at best. The sauna was cold, the jacuzzi was out of order, and the facilities are filthy. I would not recommend staying at the Royal Station Hotel. Visit the restauraunt however! Our servers Liz and Leon were lovely.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

First time at this hotel, excellent value for a hotel so close to the railway station. Amazing original features throughout the building,
Stayed 1 night in Mar 2025

10/10 Excellent

muk

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location and Comfort spacious room.

really like the location and the facilities, the gym and steamed and sauna room were defo a plus!
Stayed 3 nights in Mar 2025

2/10 Terrible

Paul

Stayed 2 nights in Feb 2025

6/10 Okay

Usha

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s not clean but the location is a only plus
Stayed 1 night in Mar 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel real character to it. Great price.. the leisure part of the hotel was really loved by my 8 year old
Stayed 2 nights in Mar 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and friendly staff
Stayed 2 nights in Mar 2025

8/10 Good

Pauline

Stayed 2 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Location

I was happy with my overnight here. It's was super handy to be right beside the train station since I was in and out by train. It had everything you need. The room was a little run down with very worn carpets but that's not the end of the world. The only thing that was less than stellar was the beds. I had two single beds and one had a very very thin and uncomfortable mattress. Thankfully the other one was normal.
Stayed 1 night in Mar 2025

6/10 Okay

Rhona

Close to the station & great for getting into the shops/cinemas etc
Stayed 1 night in Mar 2025

6/10 Okay

Claire

Liked: Staff & service

Tired rooms

Booked a last minute getaway. Our room was exceptionally hot, (despite the March visit) had an ask for a fan for the room as not provided. Did feel like this was an inconvenience for the staff. Room decor was tired in need of refurbishment and a good clean. Items put in the very small wardrobe came out dusty! However was a convenient location for city centre and train station.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

When room was 'made up', it only consisted of emptying bin, folding a towel and adding another loo roll. Bed wss not made up. Food was good and staff friendly. Next to station and you can leave luggage afyer check out
Stayed 2 nights in Mar 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand old hotel in need of a bit of TLC. Lots of stairs up to reception and from reception to first floor room. Anyone with limited mobility should ask for a room near reception. Staff were nice and very helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Duncan

Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay at the Royal Station Hotel

Arrived to the hotel early and they had no problem storing our suitcases until check in. All the people behind the service desk were super helpful and friendly. Even helped give us recommendations for where to eat on the evening. Went to the swimming pool twice while we stayed and was a nice amenity. The room we stayed in was a decent size and clean. Had breakfast on the morning which is a buffet and is well worth it, the variety and amount that is available is plenty and good quality too. Always enjoy when we stay here.
Stayed 1 night in Feb 2025