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Sandman Signature Newcastle Hotel

4.0 star property

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Photo gallery for Sandman Signature Newcastle Hotel

Exterior
Point of interest
Reception
Point of interest
Breakfast, lunch, dinner served; Fusion cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Breakfast available
  • Business services
$99
includes taxes & fees
Apr 5 - Apr 6

Explore the area

View in a map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • Place, St. James' Park
    ‪1 min walk‬
  • Place, Chinatown
    ‪2 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Stadium View

Standard Room, 1 King Bed, Stadium View | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Stadium View

8.4 out of 10
Very good
(84 reviews)
  • City view
  • 204 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible bathroom

Studio, 1 King Bed, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette | Accessible bathroom

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony | Pillowtop beds, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Kitchenette, Balcony

7.8 out of 10
Good
(12 reviews)
  • City view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette | Pillowtop beds, in-room safe, desk, blackout drapes

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Family Suite, 1 King Bed, Bunk Beds, Kitchenette | Pillowtop beds, in-room safe, desk, blackout drapes

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 310 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

Accessible bathroom

Accessible Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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4.5 out of 5, Wonderful, 1,112 reviews
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About this property

Sandman Signature Newcastle Hotel

4-star hotel in Newcastle City Center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance.

Sandman Signature Newcastle Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.5 miles (GBP 19 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20.00 for adults and GBP 7.50 for children
  • Offsite parking fee: GBP 19 per day (0.5 mi away; open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1008 reviews
Rating 8 - Good. 238 out of 1008 reviews
Rating 6 - Okay. 140 out of 1008 reviews
Rating 4 - Poor. 73 out of 1008 reviews
Rating 2 - Terrible. 38 out of 1008 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Sheila

Business traveler
Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Wade

Liked: Staff & service, property conditions & facilities, room comfort
Very expensive breakfast
Stayed 1 night in Dec 2025

8/10 Good

paul

Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Junior suite was very nice. Handy to have a fridge and cooking facilities. Right across from the stadium and about 10 minutes walk from the train station.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

8/10 Good

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Oct 2025

8/10 Good

Ryan

Stayed 1 night in Nov 2025

6/10 Okay

Niamh

Liked: Room comfort
We stayed in a double room facing St James Park stadium. The noise from the stack bar/nightclub was very disruptive from around 7.30 into the late night. Unfortunately we could not move to the other side of the building which I understand is quieter. If you’re booking I recommend asking for a room that side if you need to sleep. Black mould in bathroom needs to be attended to also in room 505
Stayed 2 nights in Nov 2025

6/10 Okay

dean

Traveled with group
Liked: Cleanliness, staff & service, amenities
Location is good, room was good, staff pleasant but only 1 lift working made getting to our room trouble some. Breakfast was ok
Stayed 2 nights in Nov 2025

10/10 Excellent

Lewis

Stayed 1 night in Nov 2025

10/10 Excellent

Zoe

Business traveler
Liked: Cleanliness, staff & service
Clean. Staff were lovely gave me a choice of floor with what rooms were available
Stayed 1 night in Nov 2025

4/10 Poor

Mathew

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Stuart

Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Everything as expected
Stayed 1 night in Nov 2025

6/10 Okay

Steve

Business traveler
Liked: Cleanliness, staff & service
One lift still not working since last stay. Long waits to get to and from room or 9 flights of stairs! 1 lift is insufficient
Stayed 1 night in Oct 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great room and hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Stayed 1 night in Nov 2025

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Room comfort
Hotel location was spot on for shopping, bars restaurants etc. staff were very pleasant. Room was a little on the snug side (not a big deal) my biggest complaint was the shower. The water was only luke warm (which will be the reason I won’t be returning ) Also the room was quite cold. Noise from road was to be expected being based beside a main road.
Stayed 2 nights in Nov 2025

6/10 Okay

Maureen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room, very noisy during the night with traffic outside, window seemed a bit past their best
Stayed 1 night in Nov 2025

8/10 Good

Adrian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and tidy. A friendly place and close to the start of the Great North Run which was ideal. Nice views of St. James Place.
Stayed 1 night in Sep 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent hotel, fabulous accommodation, very clean and cosy.
Stayed 1 night in Nov 2025

10/10 Excellent

CRAIG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work stay
Stayed 1 night in Nov 2025