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Sandman Signature Newcastle Hotel

4.0 star property

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Photo gallery for Sandman Signature Newcastle Hotel

Lobby
Breakfast, lunch, dinner served; Fusion cuisine
Hallway
Pillowtop beds, in-room safe, desk, blackout drapes
Fridge, microwave, coffee/tea maker, electric kettle

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • St. James' Park
    ‪1 min walk‬
  • Chinatown
    ‪2 min walk‬
  • Eldon Square Shopping Centre
    ‪4 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Suite, 1 King Bed, Bunk Beds, Kitchenette

Pillowtop beds, in-room safe, desk, blackout drapes

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

  • 310 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

Pillowtop beds, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Studio, 1 King Bed, Sofa Bed, Kitchenette

Studio, 1 King Bed, Sofa Bed, Kitchenette | Pillowtop beds, in-room safe, desk, blackout drapes

Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 310 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

Pillowtop beds, in-room safe, desk, blackout drapes

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

  • 310 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Stadium View

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Stadium View

  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Balcony

Executive Suite, 1 King Bed, Kitchenette, Balcony | Pillowtop beds, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Kitchenette, Balcony

  • 333 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Room

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  • Breakfast available
4.6 out of 5, Wonderful, (1007)
The price is $84
per night
$101 total
includes taxes & fees
Mar 3 - Mar 4
Maldron Hotel Newcastle

About this property

Sandman Signature Newcastle Hotel

4-star hotel in Newcastle City Center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and dry cleaning.
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance.

Sandman Signature Newcastle Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 17 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 485 out of 1003 reviews
Rating 8 - Good. 271 out of 1003 reviews
Rating 6 - Okay. 135 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

2/10 Terrible

Liam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly room
Room 707 was our room, the room smelt of drains and it was so bad we had a shower it made us smell like it and i had to go out and buy new clothes as ours smelt of it. Looking for a refund as it was the worst night ever
Stayed 1 night in Nov 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
Lovely hotel, friendly staff, beautiful room, very comfortable bed. Excellent breakfast. Would definitely stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Phyllis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sandman Newcastle
All was good.
Stayed 1 night in Nov 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
We stayed here for our anniversary and everything was just perfect. Was even hibrn a complimentary bottle of prosecco as a gift. Will definitely be staying more often and highly recommend this place.
Stayed 2 nights in Nov 2024

6/10 Okay

D

Business traveler
Disliked: Amenities, property conditions & facilities
Hotel appeared tired. Both common spaces as well as my room incl bathroom. The gym was a reason for choosing the hotel, due to a need to do exercises post surgery, but it was out of commission, which I wasn't made aware of ahead of the trip. Breakfast choices were of low quality: coffee, sausages, beans.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen, Consett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checkin with friendly member of staff. Great location.
Stayed 1 night in Nov 2024

8/10 Good

Alhassan

Stayed 4 nights in Oct 2024

4/10 Poor

Alf

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Don't enter Sandman
Room was dusty and some items needed repair. The traffic noise was constant all through the night. The bed was comfy but sleep was broken due to noise. The facilities advertised when I booked said there was some onsite parking but Trump style the hotel said this was false information. Though they did offer a deal for £17 with a nearby multi storey. Didnt try food partially due to state of room and knew a great place to eat elsewhere.
Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is quirky, had everything we need and more, includes a fridge and a microwave. Location suits our needs. Right outside St James Park, 10 minute walk to arena and shops in-between
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberley

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Garry

Stayed 1 night in Nov 2024

4/10 Poor

Tabish

Stayed 1 night in Nov 2024

10/10 Excellent

PARTHIV

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Sandman Signature Hotel and was thoroughly impressed! The Executive Suite was fantastic—spacious, well-designed, and equipped with a convenient kitchenette and in-room laundry facilities, which made the stay incredibly comfortable and practical. The service and hospitality were top-notch, with staff always eager to assist and make the experience exceptional. The hotel's location couldn’t be better. It’s just a stone’s throw from St. James's Park Metro station, making getting around the city seamless. Plus, it’s close to an array of amazing restaurants, shopping spots, and all the attractions you’d want to explore. Highly recommended for a luxurious and convenient stay in the heart of the city!
Stayed 12 nights in Oct 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were able to check in early as the room was ready, and Mo, the lovely gentleman on reception gave us a free bottle of Prosecco as we were celebrating my 40th. Lovely room and comfortable beds. One downside which is not the hotels fault, completely ours is that we didn’t check the football fixtures. It is right outside St James Park and we left the hotel just as the match was kicking out and it was absolute carnage. But that’s our fault. The hotel was fab.
Stayed 1 night in Nov 2024

8/10 Good

Colin

Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Scott

Stayed 1 night in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Mohammed

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Strange room
Bathroom is so weirdly placed in the room the shower was horrid felt like the bathroom was gonna flood and the frosted glass had peep holes couldnt use the shower or toilet felt like had no privacy!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud. Room wasn't clean, would not recommend!
Stayed 2 nights in Sep 2024