Sandman Signature Newcastle Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sandman Signature Newcastle Hotel

Lobby lounge
Hallway
Breakfast, lunch, dinner served; Fusion cuisine
Fridge, microwave, coffee/tea maker, electric kettle
Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Gallowgate, Newcastle-upon-Tyne, England, NE1 4SD
  • St. James' Park
    ‪1 min walk‬
  • Chinatown
    ‪2 min walk‬
  • Eldon Square Shopping Centre
    ‪4 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪15 min drive‬

Room options

Family Suite, 1 King Bed, Bunk Beds, Kitchenette

  • 310 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Junior Suite, 1 King Bed, Sofa Bed, Kitchenette

  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Studio, 1 King Bed, Sofa Bed, Kitchenette

  • 310 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Twin Studio, 2 Single Beds, Sofa Bed, Kitchenette

  • 310 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Stadium View

  • 204 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Kitchenette, Balcony

  • 333 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sandman Signature Newcastle Hotel

4-star hotel in Newcastle City Center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and dry cleaning.
Sandman Signature Newcastle Hotel offers 170 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a fitness center, a vending machine, and tour/ticket assistance.

Sandman Signature Newcastle Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Shark Club Gastro Bar - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 17 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Shark Club Gastro Bar

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 17 per day (open 24 hours)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Newcastle Signature Hotel
Sandman Newcastle
Sandman Newcastle Hotel
Sandman Signature Hotel Newcastle
Sandman Signature Hotel Newcastle Newcastle-upon-Tyne
Sandman Signature Newcastle
Sandman Signature Newcastle Newcastle-upon-Tyne
Signature Hotel Newcastle
Signature Newcastle
Signature Sandman Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel
Sandman Signature Newcastle
Sandman Signature Newcastle Hotel Hotel
Sandman Signature Newcastle Hotel Newcastle-upon-Tyne
Sandman Signature Newcastle Hotel Hotel Newcastle-upon-Tyne

Sandman Signature Newcastle Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 485 out of 1007 reviews" "
Rating 8 - Good. 272 out of 1007 reviews" "
Rating 6 - Okay. 136 out of 1007 reviews" "
Rating 4 - Poor. 78 out of 1007 reviews" "
Rating 2 - Terrible. 36 out of 1007 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

PARTHIV

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Sandman Signature Hotel and was thoroughly impressed! The Executive Suite was fantastic—spacious, well-designed, and equipped with a convenient kitchenette and in-room laundry facilities, which made the stay incredibly comfortable and practical. The service and hospitality were top-notch, with staff always eager to assist and make the experience exceptional. The hotel's location couldn’t be better. It’s just a stone’s throw from St. James's Park Metro station, making getting around the city seamless. Plus, it’s close to an array of amazing restaurants, shopping spots, and all the attractions you’d want to explore. Highly recommended for a luxurious and convenient stay in the heart of the city!
Stayed 12 nights in Oct 2024

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were able to check in early as the room was ready, and Mo, the lovely gentleman on reception gave us a free bottle of Prosecco as we were celebrating my 40th. Lovely room and comfortable beds. One downside which is not the hotels fault, completely ours is that we didn’t check the football fixtures. It is right outside St James Park and we left the hotel just as the match was kicking out and it was absolute carnage. But that’s our fault. The hotel was fab.
Stayed 1 night in Nov 2024

8/10 Good

Colin

Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Scott

Stayed 1 night in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Mohammed

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Strange room
Bathroom is so weirdly placed in the room the shower was horrid felt like the bathroom was gonna flood and the frosted glass had peep holes couldnt use the shower or toilet felt like had no privacy!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud. Room wasn't clean, would not recommend!
Stayed 2 nights in Sep 2024

6/10 Okay

Kevin

Traveled with partner
Liked: Staff & service, amenities
For the price of the room I have stopped in far better hotels for less, the room could do with a lick of paint and the tiles in the bathroom were rather shabby also the noise from the Stack across the road meant you couldnt get to sleep until after midnight so if you had small children or needed an early start it could be a problem. On the other hand the staff were friendly, polite and helpful
Stayed 1 night in Oct 2024

4/10 Poor

emma

Business traveler
Stayed 1 night in Oct 2024

10/10 Excellent

Sudipta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Sandman Signature Newcastle
This hotel is conveniently located with a metro station opposite to it & close to China town, Eldon square. The room was super comfortable. We had a great stay!!
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Joanne

Stayed 1 night in Oct 2024

10/10 Excellent

Alicja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Will be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
THE LOCATION
Stayed 1 night in Oct 2024

4/10 Poor

Kaitlin

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
hotel needs modernised. Lots of mould in the bedroom which caused us to take unwell.
Stayed 1 night in Oct 2024

8/10 Good

Monica

Stayed 11 nights in Sep 2024

10/10 Excellent

Thomas, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay at the Sandman. Really nice hotel with large, comfortable rooms, large size TV, microwave and fridge. I had a view overlooking St James's and The Stack, which was fantastic. Breakfast is buffet style, plenty to eat. All the staff were friendly. Eldon Square is less than a 10 minute walk.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jasmine

Stayed 2 nights in Oct 2024

10/10 Excellent

LILLIAN

Liked: Cleanliness, staff & service, property conditions & facilities
the breakfast staff pleasant and cant do enough for you rooms are clean and not dated
Stayed 1 night in Oct 2024

8/10 Good

A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Martyn

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ear defenders required to eat in
Had a room on the 9th floor on the front of the hotel. Only 2 lifts which means waiting a lot to go down. Road noise was bad. There was also a constant noise in the room. I can only guess that it was something to do with some kind of pipe work in the ceiling. Tried to eat in one night but the music was so loud I went for room service instead. They added a portion of wings which I didn’t ask for. Waiter said he would have it taken off the bill but he didn’t. No salt and vinegar or cutlery or napkin. Some awful paprika type stuff on the fries. Not advertised as such on the menu. Had to take it back to get plain fries. Burger was good though. Cheap price but it shows. Ask for a room at the back and on a lower floor if you stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024