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Four Points Flex by Sheraton Newcastle

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Newcastle

Superior Double Room | In-room safe, desk, blackout drapes, iron/ironing board
Reception
Reception
Front of property
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Newcastle-upon-Tyne Theatre Royal
    ‪6 min walk‬
  • St. James' Park
    ‪11 min walk‬
  • Quayside
    ‪13 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points Flex by Sheraton Newcastle

3-star hotel in Newcastle City Center
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite.
Sleeperz Hotel Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 22 square feet (2 square meters) include conference space. This Newcastle-upon-Tyne hotel also offers coffee/tea in a common area, a front-desk safe, and a television in a common area.

Sleeperz Hotel Newcastle is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 20 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne
Sleeperz Hotel Newcastle Hotel

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1004 reviews
Rating 8 - Good. 324 out of 1004 reviews
Rating 6 - Okay. 80 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, absolutely excellent hotel that we have stayed in several times. Always our go to hotel in Newcastle
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee

Stayed 2 nights in Dec 2024

6/10 Okay

Katy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly It was good value and perfect for a nights stay before jetting off
Stayed 1 night in Dec 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Craig
Great stay, and Craig on nightshift went well above his job. Great stay excellent price.
Stayed 1 night in Dec 2024

4/10 Poor

Shing Lee Victor

Stayed 2 nights in Nov 2024

10/10 Excellent

Luke

Stayed 1 night in Dec 2024

6/10 Okay

Nicola

Traveled with family
Liked: Staff & service
Noisy Hotel
Average hotel in a good location. The room was very basic, small bathroom with a glass sliding door with no lock, the beds were quite comfortable and there was plenty of towels, breakfast was good, and a quite good selection to choose from. But it was noisy, our room was next to a nightclub and the music boomed until two in the morning, not good when we had to get up at seven the next morning, I brought some earplugs for the next night and they helped drown out the noise. Apparently you can get earplugs at reception so it's obviously an ongoing thing! Would we stay here again and it's a big NO from us.
Stayed 2 nights in Dec 2024

2/10 Terrible

Paul

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad room service. You might wait for no clean room if you stay more than one night! And no hot water sometimes! Probably won't stay again!
Stayed 2 nights in Dec 2024

4/10 Poor

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Tiv

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very quiet and comfortable room with a small but perfectly adequate bathroom and a good shower. The staff were really friendly. The location is perfect for shopping and the station. Really good value too
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Nov 2024

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Hotel is centrally located, 5 min walk to train station and metro. Restaurants are close.
Stayed 13 nights in Nov 2024

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

roger

Liked: Amenities, property conditions & facilities
Clean and tidy hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Stylish
A comfortable room, very clean, and the bathroom was cleaned after the first night's stay which many hotels no longer bother doing. I'd come here again.
Stayed 2 nights in Nov 2024

8/10 Good

Karl

Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fine everything as expected just alot of noise from a group on the same floor
Stayed 1 night in Nov 2024

6/10 Okay

Ben

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very average
Hotel was ok, convenient location and average stay. Issues with hot water not working and loud humming noises inside of the room which could only be solved by removing the key.
Stayed 1 night in Nov 2024

10/10 Excellent

Margo

Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel for the one night we were staying
Staff who greeted us were brilliant, they put us in a high floor right next to the lift as I walk with a crutch. I did as K for a low floor but the girl said it was very noisy on the low floors as work was going on outside so they gave us a quiet floor and right next to the lift. Very clean and tidy bedroom
Stayed 1 night in Nov 2024