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Sleeperz Hotel Newcastle

3.0 star property

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Photo gallery for Sleeperz Hotel Newcastle

Superior Double Room | In-room safe, desk, blackout drapes, iron/ironing board
Reception
Front of property
Reception
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Castle Keep
    ‪3 min walk‬
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    ‪3 min walk‬
  • Newcastle-upon-Tyne Theatre Royal
    ‪6 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 178 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Sleeperz Hotel Newcastle

3-star hotel in Newcastle City Center
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite.
Sleeperz Hotel Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 22 square feet (2 square meters) include conference space. This Newcastle-upon-Tyne hotel also offers coffee/tea in a common area, a front-desk safe, and a television in a common area.

Sleeperz Hotel Newcastle is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 20 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.95 for adults and GBP 6.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle
Newcastle Hotel Sleeperz
Newcastle Sleeperz
Newcastle Sleeperz Hotel
Sleeperz Hotel Newcastle
Sleeperz Newcastle
Sleeperz Newcastle Newcastle-upon-Tyne
Sleeperz Hotel Newcastle Hotel

Sleeperz Hotel Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 543 out of 1002 reviews
Rating 8 - Good. 326 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fine everything as expected just alot of noise from a group on the same floor
Stayed 1 night in Nov 2024

6/10 Okay

Ben

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very average
Hotel was ok, convenient location and average stay. Issues with hot water not working and loud humming noises inside of the room which could only be solved by removing the key.
Stayed 1 night in Nov 2024

10/10 Excellent

Margo

Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel for the one night we were staying
Staff who greeted us were brilliant, they put us in a high floor right next to the lift as I walk with a crutch. I did as K for a low floor but the girl said it was very noisy on the low floors as work was going on outside so they gave us a quiet floor and right next to the lift. Very clean and tidy bedroom
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good stay and cheap near train station.
Stayed 2 nights in Nov 2024

10/10 Excellent

Britannia

Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a good price
Stayed 1 night in Oct 2024

6/10 Okay

Tom

Business traveler
Disliked: Staff & service
Ok for a cheap stay but not a great option in my opinion. Staff on reception were quite rude when I didn’t have a physical bank card for their ‘checks’ even though I had pre-paid the hotel. Unfortunately, I use Apple Pay for everything and no longer carry a physical card. I managed to appease them in the end by showing them the card in my Barclays app. The room was extremely basic and the shower/toilet setup is pretty awful.
Stayed 1 night in Oct 2024

6/10 Okay

Perry

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel was easy to get to, literally right around the corner from the train station and 24-hour car park. Generally pretty clean and modern overall too. I stayed in a family room with my partner and child. Hairs found in bathroom and I’m not sure if the steps for the bunkbeds had just been painted, but the red colour stained the clothes of my child, and subsequently stained the hotel towels too. We let reception know about this and had to dispose of some my child’s clothing items. I was also disappointed to receive a ‘noise complaint’ via reception from the floor below, claiming we were ‘running around’ in the room. We hadn’t checked in until around 9.30-10pm, and given the timing I think it’s to be expected that a family of three will be walking around the room while we un-pack and arrange ourselves for the stay. Would have been nice for the hotel to show some understanding in this scenario. I know better than to let my child run around at 10pm at night, and the phone call did actually interrupt the, albeit late, bedtime process.
Stayed 1 night in Oct 2024

6/10 Okay

Marcus

Business traveler
Stayed 1 night in Sep 2024

10/10 Excellent

alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, friendly and helpful staff. Tasty breakfast with plenty of options to choose from. Kettle & fresh cups provided each day. Clean room and comfy bed. Extra blankets provided when asked for. Close to the central train station. Quiet rooms.
Stayed 5 nights in Oct 2024

4/10 Poor

David

Traveled with group
Disliked: Property conditions & facilities, room comfort
Great location but poor room
The bed was very uncomfortable as the mattress was very hard round the edges In the morning there was no hot water to have a shower. Reception said you have to run it for a while, I did that for at least 3 min and it was not heating up
Stayed 1 night in Oct 2024

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid
Lovely hotel, very good location for a night out. Toilet clogged a few times for some reason other than that was a pleasant stay
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was fit for purpose
Was clean enough, pleasant even my only issue was that the shower didn’t get hot at all no matter what I tried XD
Stayed 2 nights in Oct 2024

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Sleeperz
Nice convenient hotel, good location near to train station and nightlife whether that be at Quayside or in town. Met all our needs, and staff at reception were pleasant
Stayed 2 nights in Oct 2024

8/10 Good

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Lee

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

John

Stayed 3 nights in Sep 2024

8/10 Good

DANIEL

Stayed 2 nights in Sep 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mark & Michael started days on positive note with greeting & bright smiles. Always showing interest in activities of the day & helpful in planning. Enjoyed breakfast varieties, nice presentation. Compact but comfortable room.
Stayed 2 nights in Oct 2024