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Four Points Flex by Sheraton Newcastle

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Newcastle

Lounge
Reception
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is $61
includes taxes & fees
May 25 - May 26

Explore the area

View in a map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪7 min walk‬
  • Place, Chinatown
    ‪8 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Efficient Double

Efficient Double | In-room safe, desk, blackout drapes, iron/ironing board

Efficient Double

9.0 out of 10
Wonderful
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, iron/ironing board

Family Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

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About this property

Four Points Flex by Sheraton Newcastle

3-star hotel in Newcastle City Center
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space, and a 24-hour front desk are onsite.
Four Points Flex by Sheraton Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 22 square feet (2 square meters) include conference space. This Newcastle-upon-Tyne hotel also offers multilingual staff, coffee/tea in a common area, and a front-desk safe.

Four Points Flex by Sheraton Newcastle is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.95 for adults and GBP 7.95 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle

Newcastle Hotel Sleeperz

Newcastle Sleeperz

Newcastle Sleeperz Hotel

Sleeperz Hotel Newcastle

Sleeperz Newcastle

Sleeperz Newcastle Newcastle-upon-Tyne

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 157 out of 282 reviews
Rating 8 - Good. 87 out of 282 reviews
Rating 6 - Okay. 25 out of 282 reviews
Rating 4 - Poor. 7 out of 282 reviews
Rating 2 - Terrible. 6 out of 282 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Pleasantly surprised, great budget option for a stay in Newcastle!
Stayed 1 night in Feb 2026

8/10 Good

C

Traveled with family
Liked: Cleanliness, staff & service, amenities
great location thanks
Stayed 1 night in Nov 2025

4/10 Poor

Daniel

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
No parking, rude staff, small rooms, poor breakfast. Overpriced.
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean rooms, modern fittings, great staff
Stayed 2 nights in Feb 2026

8/10 Good

Mark

Liked: Cleanliness, staff & service
A comfortable room excellent staff very friendly and helpful
Stayed 3 nights in Feb 2026

10/10 Excellent

Cara

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant surprise: clean, comfortable, convenient, quiet, and with kind staff. As others note, the design of the shower cabin is not the best, and water does spray throughout the bathroom. Towels also fall too easily from the hooks. And the non-smoking policy might need additional enforcement.
Stayed 4 nights in Feb 2026

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were outstanding. Location is fantastic, next to train station and short walking distance to both the city centre and Quayside
Stayed 2 nights in Jan 2026

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Great stay as always - friendly staff, good service and clean rooms
Stayed 3 nights in Jan 2026

2/10 Terrible

Martin

Business traveler
Disliked: Staff & service, amenities
I didn't sleep! The rooms face onto a main road or a train line. The rooms are like student let, very basic and noisy. I wont be back!
Stayed 1 night in Jan 2026

8/10 Good

Beth

Traveled with group
Liked: Cleanliness, property conditions & facilities
Staff was very friendly and location was great.
Stayed 2 nights in Jan 2026

8/10 Good

Russell

Stayed 1 night in Jan 2026

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, amenities
Not terrible, not amazing
Stayed 1 night in Dec 2025

8/10 Good

Edward

Stayed 1 night in Jan 2026

2/10 Terrible

Rashmi

Disliked: Cleanliness, staff & service, amenities
Neglected
Stayed 1 night in Jan 2026

2/10 Terrible

Srikanth

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Nothing from Checkin to cleaning
Stayed 3 nights in Jan 2026

10/10 Excellent

Olivia

Stayed 2 nights in Dec 2025

8/10 Good

Noel

Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Stayed 1 night in Dec 2025

10/10 Excellent

courtney

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great room great value for money
Stayed 1 night in Dec 2025

10/10 Excellent

Mohanad

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Everything great!
Stayed 5 nights in Dec 2025

10/10 Excellent

Mohanad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service
The room was fresh and looked new, I had a window looking on to Newcastle and the bed was comfortable, the hotel felt like a premier inn upgraded for a lower price. The staff were polite and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Dmitri

Stayed 1 night in Dec 2025