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The Apartment Company

3.0 star property

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Lobby sitting area
Standard Apartment, 1 Bedroom | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player
Standard Apartment, 1 Bedroom | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player
Standard Apartment, 1 Bedroom | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player
Standard Apartment, 2 Bedrooms | 1 bedroom, iron/ironing board, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Sunderland Road, Gateshead, England, NE10 9ND
  • The Glasshouse
    5 min drive
  • BALTIC Centre for Contemporary Art
    5 min drive
  • Tyne Bridge
    5 min drive
  • Newcastle (NCL-Newcastle Intl.)
    23 min drive

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player

Standard Apartment, 1 Bedroom

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player

Standard Apartment, 3 Bedrooms

  • 796 sq ft
  • Sleeps 7
  • 4 Twin Beds and 1 Double Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player

Standard Apartment, 2 Bedrooms

  • 624 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Apartment Company

3-star Gateshead apartment close to Quayside
Concierge services, a 24-hour front desk, and express check-in are available at this smoke-free apartment building. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and tour/ticket assistance are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a dining area and a coffee/tea maker, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment. Limited housekeeping is available.
The Apartment Company offers 15 accommodations with DVD players and coffee/tea makers. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This Gateshead apartment provides complimentary wireless Internet access. 40-inch flat-screen televisions come with cable channels. Housekeeping is provided on a limited basis.

The Apartment Company features tour/ticket assistance, concierge services, and express check-in. Wireless Internet access is complimentary. This Gateshead apartment also offers express check-out and an elevator. Complimentary self parking is available on site.

The Apartment Company is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedroom

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVD player

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 15 units
  • 3 floors

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

Property is also known as

Apartment Company Gateshead
The Company Gateshead
The Apartment Company Apartment
The Apartment Company Gateshead
The Apartment Company Apartment Gateshead

The Apartment Company Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 59 reviews" "
Rating 8 - Good. 21 out of 59 reviews" "
Rating 6 - Okay. 10 out of 59 reviews" "
Rating 4 - Poor. 4 out of 59 reviews" "
Rating 2 - Terrible. 6 out of 59 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

3.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Maria Elena S.

Liked: Cleanliness
Quaint and comfortable
Property is clean but too much work for just one person who had been gracious and available to address our needs 24/7
Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in two different rooms, with a total of 8 beds and every single one of them was dirty
Stayed 1 night in Nov 2019

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place smelled, beds weren't comfortable. Almost wasn't able to get checked in because no one answered the door. Saw spiders around in the complex and apartment. Pretty loud too.
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Cigarette butts all around the entrance, a strong smell of marijuana in the foyer and corridor. No towels in the bathroom. We asked 3 times for towels, twice on our arrival day and the following morning when they were promised in 15 minutes but never arrived. In the end we just couldn’t wait to get dressed and leave. An excuse about the dryer not working and lack of towels because of a busy weekend was given. The curtain was just nailed up in the main bedroom. If I hadn’t paid up front I’d have walked out. This standard of apartment shouldn’t be advertised on a reputable site
Stayed 1 night in Aug 2019

8/10 Good

Haley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Stephen

Liked: Cleanliness
Disliked: Staff & service, room comfort
Poor communication/staffing
Staying in the area for work. Catering equipment and sleeping facilities were great for the money. Overall a mild stay, quiet although on a main road. Staff not around unless you call the mobile number on the front door to summon them. Locked out due to staff not telling me how to get back in (code boxes next to front door for a different key from the key they gave me) Shower cubical had mould over the silicone and didn't drain water until atleast a half hour after the shower. Sofa on the living room was ripped in several places. I have asked for a receipt twice at reception and once via email to claim this on my expenses, they haven't done this and I cannot claim it back from my work leaving me out of pocket.
Stayed 3 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms floor was dirty had not been cleaned, the sofa lounge for the third person had a big spring sticking out and exposed and no sheet supplied, tried to find a way to contact management to organise for something to be done but no one came until the night we were leaving and that was only because we chased after the supposed cleaner who knew little English. The TV was not working at first and I had to go ring outside front door buzzer for the cleaner to come to look at the TV who again knew nothing about it and was going to get someone to come look at it later, that never happened.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay again
Small hiccup with rooms, gave us 1 room apt instead of 2 but then gave us 2 singles. Apartments were nice, the lady was really friendly and would talk to you, about 10-15mins from town in a taxi. Would definitely recommend to family, very accommodating even at 2.30am when I woke the lady up for a duvet, she was very polite and helpful
Stayed 2 nights in Feb 2019

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment at Gateshead
I arrived on the Sunday evening to be greeted by a friendly young man. He ensured I was happy with the apartment. The apartment consisted of good clean shower and toilet area, fair sized kitchenette/living room with TV and all amenities including washing machine, microwave, cooker, toaster, kettle, fridge/freezer and ironing equipment. The bedroom was large and comfortable. A great stay and yes the next time I travel to this part of the country I'll be stopping there again.
Stayed 2 nights in Jan 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Eliane

Liked: Room comfort
Disliked: Cleanliness, staff & service
Great location. But very tired property
We chose this as it was the cheapest. Location is perfect for the metro. So we were happy with that. But the condition of the apartment was pretty bad. The sofa (only seating in the apartment) was broken. We only saw reception staff once during the whole stay. (He was helpful when we checked in - we were only left with one glass)
Stayed 3 nights in Jan 2019

8/10 Good

Daniela, Barnsley south yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family visit
Lovely stay in the apartment. Remember to take a few cooking items such as frying pan if you are eating in. Very clean apartment. Bed very comfortable n Philip was very attentive would stay again
Stayed 1 night in Dec 2018

10/10 Excellent

Caroline

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for families or people on celebrations
My mother and I booked for 5 days, we stayed here as the location was perfect for getting to Gateshead & Newcastle, as the bus and Metro service was 2 minutes outside the front door. We did however have a bit of a family crisis on the first night, and the staff there couldn't be more helpful and totally understood our situation. Hats off to them. Thank you very much for all your help. Would definitely recommend this to anyone.
Stayed 5 nights in Nov 2018

2/10 Terrible

Eghbal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like I was in prison
2 bedroom apartments wasn’t good felt like I was in prison no view at all and we paid a lot more to get a good view.we had flat in back side of building no view at all was jus like wall .secound flat windaws wasn’t double gazing .We felt all noise and wind sound also.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, clean, good condition only 10 mins on metro to centre of Newcastle. Traffic quite noisy at night as next to road and no double glazing.
Stayed 2 nights in Oct 2018

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Most Relaxing Trip
Really friendly staff and perfectly placed for us to get the metro to Kingston Park to watch the Falcons,
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as nice as pictures suggest!
Booked this work stay based on the pictures on the booking site. Was very disappointed with the actual room but on reflection the price was cheaper than you would expect for an apartment. Lots of noise throughout the evening due to other residents banging doors and talking in corridor. Room faced the main road which was very noisy, particularly as the windows were not doubled glazed. Location was residential so a distance from restaurants etc. Felt like the accomodation would be used as emergency accomodation. Shame as the building has a lot of character and potential if the owners were to invest.
Stayed 1 night in Oct 2018

8/10 Good

Ashly, Edmonton

Liked: Staff & service, room comfort
I liked that we were close to the metro station. The appartment served our purposes and we werent bothered by anyone. We didnt like that it wasnt the cleanest when we got there and everytime someone opened a door it would slam and you can hear it loud and clear in the unit
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveler

Stayed 5 nights in Sep 2018

6/10 Okay

Jo, beverley

The Apartment Company
This apartment block is on a very noisy road from both traffic and late night revellers. This was made worse in our instance as when we arrived the windows were wide open and we had to leave them open for the duration of our stay because the people who had been in the apartment before us obviously smoked (we could still smell it when we turned up at 6pm). When we arrived the girl who came down to see to us had no shoes on and was not sure where our apartment was. We booked the apartment for 3 people and asked how the sofa bed worked but she wasn’t sure (she did come in and try to help us though). Although the apartment was booked for 3 people there were only 2 pieces of every crockery and glassware and 2 pieces of every cutlery. Having said all of that, the apartment was adequately furnished and had everything you needed (it was exactly what it said it was). We will not be booking with them again but I am sure it is perfectly acceptable depending on what you want.
Stayed 2 nights in Aug 2018

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The apartment was good, clean and the staff were helpful. The only criticism would be that the windows could not be opened for fresh air or the get rid of cooking smells
Stayed 4 nights in Jul 2018