*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Renovations + Closures
The following facilities are closed on Sunday:
- Dining venue(s)
Property Features
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 2 meeting rooms are available. This eco-certified hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.
- Express check-in
- Coffee/tea in common areas
- Elevator
- Number of bars/lounges - 1
- Internet access in public areas - high speed
- 24-hour front desk
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Number of coffee shops/cafes - 1
- Number of meeting rooms - 2
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 3
- Conference center
- Snack bar/deli
- Ballroom
- Banquet hall
- Laundry facilities
- Total number of rooms - 43
- Number of floors - 3
- Wedding services
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Free WiFi
- Snack bar/deli
- Laundry facilities
Room Amenities
The Roker Hotel, BW Premier Collection offers 43 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.
- Room service (limited hours)
- Alarm clock
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Desk
- High-speed internet access
- Iron/ironing board (on request)
- Wireless internet access
- Shower/tub combination
- Free WiFi
- Individually furnished
- Individually decorated
- LCD TV
- Rainfall showerhead
- Hydromassage showerhead
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Housekeeping on request
- Free tea bags/instant coffee
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Wardrobe or closet
- Desk chair
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Food & Drink
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Italian Farmhouse - This restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available.
Poetic License - Overlooking the ocean, this cocktail bar specializes in soul food and serves lunch and dinner. A children's menu is available. Open select days.
Let There Be Crumbs - This café overlooks the ocean. Open daily.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair accessible parking
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of GBP 50 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
- Fee for cooked-to-order breakfast: approximately GBP 12.95 per person
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 11:00 AM and 1:00 PM
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property does not follow regional sanitization guidelines
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
Hotel Names
- Best Western Roker Hotel Sunderland
- Roker Hotel BW Premier Collection
- Best Western Roker Sunderland
- Best Western Roker
- Roker Hotel Sunderland
- Best Western Sunderland
- Roker BW Premier Collection
- Best Western Roker Hotel
- The Roker Hotel BW Premier Collection
- The Roker Hotel, BW Premier Collection Hotel
- The Roker Hotel, BW Premier Collection Sunderland
- The Roker Hotel, BW Premier Collection Hotel Sunderland
Awards & Affiliations
- Green Tourism Program
National Rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Hotel Reviews
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