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The Roker Hotel, BW Premier Collection

4.0 star property
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Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open select days
Cocktail bar, ocean views, open select days
Meeting facility
Executive Room, 1 Double Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
$91
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Roker Terrace, Sunderland, England, SR6 9ND
  • Stadium of Light
    ‪2 min drive‬
  • Sunderland Empire
    ‪4 min drive‬
  • University of Sunderland
    ‪4 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, individually decorated, individually furnished, desk

Standard Room, Multiple Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, individually decorated, individually furnished, desk

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Executive Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Twin Bed, Non Smoking

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 2 Twin Beds, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

7.2 out of 10
Good
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Executive Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Standard Family Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

View all photos for Standard Small Double Room

1 bedroom, individually decorated, individually furnished, desk

Standard Small Double Room

  • Sleeps 2

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About this property

The Roker Hotel, BW Premier Collection

4-star hotel in Roker
This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
The Roker Hotel, BW Premier Collection offers 43 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. 2 meeting rooms are available. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

The Roker Hotel, BW Premier Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
The Roker Hotel, BW Premier Collection has 2 restaurants serving breakfast, lunch, and dinner.
Poetic License - This cocktail bar overlooks the ocean and specializes in soul food. A children's menu is available. Open select days.
1842 Café & Bistro - Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1842 Café & Bistro
  • Poetic License

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference center

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on New Year's Eve:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 385 out of 863 reviews
Rating 8 - Good. 287 out of 863 reviews
Rating 6 - Okay. 119 out of 863 reviews
Rating 4 - Poor. 48 out of 863 reviews
Rating 2 - Terrible. 24 out of 863 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 2 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and bar staff are amazing - lovely location too
Stayed 2 nights in May 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Nicholas, Cheam

Stayed 1 night in May 2025

10/10 Excellent

Colin

Stayed 1 night in May 2025

10/10 Excellent

Alison

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely helpful receptionist. Great room. Very reasonable priced. Tasty breakfast. Great bar & outside area. Would certainly return here.
Stayed 1 night in May 2025

6/10 Okay

Liga

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed at room 116. Bathroom floor had 3 tiles broken.
Stayed 2 nights in May 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nicely decorated and both radiators were on full so the room was very hot (for me) and only one of the windows opened slightly .. lovely breakfast, comfortable room, friendly staff, good price
Stayed 1 night in May 2025

8/10 Good

Alan

Business traveler
Liked: Amenities, property conditions & facilities
Great room with a seaview. Breakfast excellent and good price. Recommended.
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived the front concierge desk was welcoming and knowledgeable which with it being a first impression is always good!!..Having traveled all over the uk in all levels of hotels I didn’t know what to expect however from the get go the free hotel parking was plentiful with a nice and safe location.There was the Sunderland run on the following day day but again there was a plan for our parking and leaving the hotel wasn’t an issue and the concierge team instructed us on what to do beforehand. During our stay the room we was absolutely fantastic!,it was Large ,well decorated room which also included a fantastic jacuzzi tub.The room was complimented by uninterrupted views over the sea which led to us both watching a beautiful sunrise from the window .The service during our stay was absolutely amazing too! All friendly staff and always happy to accommodate..upon departure we was chatting the the concierge staff again regarding coming back as by this time our minds was made up .we loved the area ,hotel and staff! You’re all a credit to that hotel ! Keep it up guys and gals! Will be back soon to explore more of that costal area using your amazing hotel as a base! 5starys all round from us! 😎👏👏
Stayed 1 night in May 2025

8/10 Good

Darren

Business traveler
Liked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Comfiest bed with 4 overfilled pillows & 2 scatter cushions…..I was gutted when morning came! Breakfast was good - standard English breakfast. Overall, it’s a yes, from me!!
Stayed 1 night in May 2025

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't go wrong !!

clean room , good parking , receptionist professional and helpful beyond the exceptional!! Ace location and bar staff also fantastic!!
Stayed 1 night in May 2025

2/10 Terrible

Isaac, Cardiff

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nice enough hotel bad ownership
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The jetted tub is fabulous. The view was wonderful.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely seaside hotel

Great location on the seafront. I had a room with a sea view, which was lovely. The staff were friendly and the breakfast was excellent. They gave me a takeaway box on the last morning. I highly recommend the Italian restaurant next door and there are great cafes along the sea front walk.
Stayed 4 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent location and ac

The Manager was extremely helpful. I would highly recommend staying here.
Stayed 2 nights in May 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the beach. Extra parking around the back of the property was covered by cctv. Neat and tidy room, very powerful shower. Good food and service provided in the restaurant and bar.
Stayed 1 night in May 2025

8/10 Good

Stephen

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025