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The Vermont Hotel & Vermont Aparthotel

4.0 star property

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Photo gallery for The Vermont Hotel & Vermont Aparthotel

Hypo-allergenic bedding, minibar, in-room safe, desk
Executive Suite (Castle) | Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Executive Suite (Castle) | Living area | TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service

Explore the area

Map
Castle Garth, Newcastle-upon-Tyne, England, NE1 1RQ
  • The Glasshouse
    ‪6 min walk‬
  • Quayside
    ‪12 min walk‬
  • St. James' Park
    ‪12 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Luxury Apartment, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Penthouse

Luxury Penthouse | Living area | TV

Luxury Penthouse

  • Sleeps 4
  • 2 Double Beds

View all photos for Castle View Double

Exterior

Castle View Double

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Exterior

Twin Room

  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Quay View Twin

Exterior

Quay View Twin

  • River view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Riverview Suite

Exterior

Riverview Suite

  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Apartment

Hypo-allergenic bedding, minibar, in-room safe, desk

Luxury Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Exterior

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Castle)

Exterior

Junior Suite (Castle)

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite (Castle)

Exterior

Executive Suite (Castle)

  • Sleeps 2
  • 1 Double Bed

View all photos for Quay View Double

Exterior

Quay View Double

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

County Hotel & County Aparthotel Newcastle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, (1000)
$242 nightly
The price is $242 total
includes taxes & fees
County Hotel & County Aparthotel Newcastle

About this property

The Vermont Hotel & Vermont Aparthotel

4-star Newcastle-upon-Tyne hotel close to Quayside
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, self parking, and 24-hour room service are onsite.
The Vermont Hotel & Vermont Aparthotel offers 101 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.
The Vermont Hotel & Vermont Aparthotel features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, multilingual staff, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Vermont Hotel & Vermont Aparthotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Maven Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
24-hour room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Maven Restaurant

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 11 floors
  • Banquet hall
  • Built in 1930
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a a debit or credit card authorization for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: GBP 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 14.95 per person
  • Uncovered self parking fee: GBP 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Vermont Hotel Newcastle-upon-Tyne
Vermont Newcastle-upon-Tyne
The Vermont Hotel
The Vermont & Vermont
The Vermont Hotel Vermont Aparthotel
The Vermont Hotel & Vermont Aparthotel Hotel
The Vermont Hotel & Vermont Aparthotel Newcastle-upon-Tyne
The Vermont Hotel & Vermont Aparthotel Hotel Newcastle-upon-Tyne

The Vermont Hotel & Vermont Aparthotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 522 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 62 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

ANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy hotel

Very central hotel. Classy hotel excellent service.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

No walk-in showers in this hotel

A large traditional hotel in a convenient location but the description on Hotels.com misleadingly says “shower”. Although it is true that the bathtubs have a shower attachment, there is only one walk-in shower in the entire hotel, in the Presidental Suite. In addition, although the hotel says it has several restaurants, in fact on a very quiet evening in January only the bar was open
Stayed 1 night in Jan 2025

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are amazing and very attentive in particular Bradley from reception, Drew, Megan and Joseph from the bar also The guys on reception at the aparthotel as I was moved there due to Expedia mixing up the booking. The hotel however looked after me so it did not impinge on my stay which was great!
Stayed 5 nights in Feb 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. Bathroom could have been cleaner though
Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel stayed a few times excellent location and we were lucky to get parked.
Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in every respect.

Excellent stay. Staff (all) were very polite and friendly. The room (& view ) exceeded expectations. Location perfect and free parking right outside.
Stayed 1 night in Feb 2025

8/10 Good

Ronnie

Stayed 1 night in Feb 2025

10/10 Excellent

Roy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful, breakfast was fantastic
Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Every thing was great, the only thing that is annoying is the £50 security deposit, which basically means you are lending them some of your money for a few weeks
Stayed 1 night in Feb 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The bar could have stayed open a bit later for food but we were able to get room service which is 24 hours. Great value for money.
Stayed 1 night in Feb 2025

10/10 Excellent

Sue

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Spot on

Very welcoming, from the moment we got to the car park. Valet parking too. Had to walk a small distance to the aparthotel but it was short & on arrival we got a warm welcome from the guy on reception. Very helpful team. 2 bedroom apartment was spacious clean & comfortable
Stayed 1 night in Feb 2025

8/10 Good

CHLOE

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service

Sent two emails regarding the lack of hot water and the fact the staff didn’t seem to care when informed. No response!
Stayed 1 night in Dec 2024

6/10 Okay

Steven

Stayed 2 nights in Jan 2025

8/10 Good

dave

Stayed 1 night in Oct 2024

4/10 Poor

Ste

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Nice hotel, extremely unprofessional staff members

Extremely disappointed with the level of service at Reception. We arrived to check in at 11:15pm I asked regarding car parking availability to be met with a very firm “we are full” and also when I asked for alternatives I was told “no idea”. I managed to park and the returned to check in to be met again with the same individual rudely throwing down a document for me to sign then turning to a colleague to remind them of what they hadn’t done. Furthermore this same individual then openly swore across the reception when his failed attempt to open a bottle can clearly ruined his day. On completion of check I asked for the name of the employee to be told “Matty”. I have been a regular customer to this hotel and unfortunately I will be looking elsewhere in future.
Stayed 1 night in Jan 2025

6/10 Okay

Clare

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Stuart

Stayed 1 night in Dec 2024

10/10 Excellent

carl

Liked: Cleanliness, property conditions & facilities, room comfort

good hotel good stay

on arrival the room was nice on the 11th floor with views of river.we went out for a meal and arrived back about 9pm.the hotel has a bar above this floor and we heard every footstep and dancing above us and the music was as loud as if we were at the club.people were in and out of the lifts on our floor to go upstairs.there was no control with these people as they came from the street and were not guests at the hotel.so asked reception to move us.this they did thankfully. the hotel staff are really friendly and food was good.we managed to park outside which was also good.
Stayed 2 nights in Jan 2025

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Good location, 1 receptionist lovely, others had a poor attitude towards guests, we were made to feel like an inconvenience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very professional and attentive staff.

Stayed 1 night in Jan 2025

8/10 Good

liz

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025