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Best Western Heath Court Hotel

3.0 star property

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Photo gallery for Best Western Heath Court Hotel

Comfort Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Breakfast, lunch, dinner served; British cuisine
Sports facility
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Pet friendly

Explore the area

Map
Moulton Road, Newmarket, England, CB8 8DY
  • National Horseracing Museum
    ‪7 min walk‬
  • Newmarket Racecourse
    ‪4 min drive‬
  • National Stud
    ‪4 min drive‬
  • London (STN-Stansted)
    ‪44 min drive‬

Room options

View all photos for Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed) | Premium bedding, in-room safe, desk, laptop workspace

Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

  • 323 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed, Non Smoking

  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking (window to an internal corridor)

Premium bedding, in-room safe, desk, laptop workspace

Economy Room, 1 Double Bed, Non Smoking (window to an internal corridor)

  • 71 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds, Non Smoking

Superior Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds, Non Smoking

  • 249 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Comfort Room, Multiple Beds, Non Smoking

  • 249 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room, 1 Twin Bed, Non Smoking (window to an internal corridor)

Economy Room, 1 Twin Bed, Non Smoking (window to an internal corridor) | Premium bedding, in-room safe, desk, laptop workspace

Economy Room, 1 Twin Bed, Non Smoking (window to an internal corridor)

  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Heath Court Hotel

Newmarket hotel close to Newmarket Racecourse
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Best Western Heath Court Hotel offers 41 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 38-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newmarket hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Heath Court Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Bertie's Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bertie's Restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 3 to January 9:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Monday and Friday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel
Best Western Heath Court Newmarket
Best Western Heath Court
Best Western Newmarket
Newmarket Best Western
Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel
Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel Newmarket

Best Western Heath Court Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 248 out of 540 reviews
Rating 8 - Good. 183 out of 540 reviews
Rating 6 - Okay. 76 out of 540 reviews
Rating 4 - Poor. 22 out of 540 reviews
Rating 2 - Terrible. 11 out of 540 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

john

Stayed 1 night in Nov 2024

10/10 Excellent

Alishe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Best Western I've ever stayed at in all sense of the word. Very clean, very hospitable, very nice restaurant area and food, and of course lovely people. If you need a place to stay for the night and into the next day id recommend this place. Especially if youre in a pinch and cant get back home immediately.
Stayed 1 night in Nov 2024

4/10 Poor

Dawn

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good car parking and location
Hotel was well located for the town centre. Has on site parking. The corridors to the rooms are cold with leaking windows. It was raining as we left and there were puddles on all windowsills. Our room and that of our colleague had windows open when we arrived but the rooms still had a damp smell. Bathroom had shower over bath but without any aids to assist in getting in or out. Wrap around plastic curtain. Not a shower screen as shown on hotel photos. When we emptied the wash basin it resulted in dirty water coming up into the bath. Breakfast offering was sparse although a cooked breakfast was available. Standard tea and coffee offered but no barista choices. Staff were lovely but would not revisit.
Stayed 2 nights in Nov 2024

8/10 Good

Clare

Traveled with partner
Liked: Staff & service, amenities
Great location
Stayed 1 night in Nov 2024

6/10 Okay

KELEJAH

Liked: Staff & service
Toilet is outdated. The heating system is very noisy. But cleanliness was fine.
Stayed 1 night in Nov 2024

6/10 Okay

OPM

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

MICHAEL

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MC
Huge room and was very comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge comfortable room.
Stayed for one night and wanted a hotel that offered more than a standard hotel offers. We had a large (almost huge) comfortable room with plenty of hanging space in the wardrobe, a king sized comfortable bed and a lovely en-suite. Would definitely stay there again.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sat 9th Nov
The place is well located its my first visit to new market and the closeness to the horses training was brilliant and was amazing to see so many The hotel was very expensive £13 for two Ham sandwiches with cheese. Really expensive The staff were great. They are governed by the prices But you really need a Reality check Its a Piece of bread with cheese gratings The crisps were aldi standard I Say Aldi standard as the packet given when askee is the same as the multi oack i have at home and put in my daugters butty box I didnt eat dinner or brraofast as id need a Loan no doubt but when i can get two full breakfasts and unlimted coffee about 200 yards down the road cheaper than two han sadwhiches its an issue Oh and the toilet was blocked all day in the bar area Staff were told but was still blocked until Sunday ( sunday is more expensive for call outs ) if thats what was needed If its just waiting for a Cleaner then thats poor as everyone can clean and unblock a toilet
Stayed 1 night in Nov 2024

6/10 Okay

dave

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, bad carpark
On arrival the gentleman was helpful, he was finishing his shift but very engaging, the lady from Europe who took over was rude and unhelpful, just not the right attitude to talk to guests. Never had rudeness from a receptionist before. Rooms were big and spacious, beds comfy, cant fault that. Had a fire alarm but got cancelled as we left the room.Mu biggest bug bearer is the car park is not big enough. Cars everywhere that i ended up parking on the street. There was a function on and the paying guests staying at the hotel gets second treatment for the car park. Red flag for me when staying at a hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service
The room was fine very clean. It was a bit chilly and the heating didn’t work very well and the bathroom door handle was falling off and didn’t work
Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay . The staff were friendly and helpful
Stayed 6 nights in Sep 2024

6/10 Okay

oliver

Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

8/10 Good

MRS NM

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good stay, room was nice and clean, service was very good
Stayed 1 night in Sep 2024

4/10 Poor

Mr mark whitehouse

Stayed 2 nights in Sep 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Anderson

Traveled with family
Disliked: Amenities, property conditions & facilities
The standard room is way too small.
Stayed 15 nights in Aug 2024

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel
Great stay, loved this hotel. Would love to go back.
Stayed 1 night in Sep 2024