Best Western Heath Court Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Heath Court Hotel

Comfort Room, Multiple Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Sports facility
Breakfast, lunch, dinner served; British cuisine
Bar (on property)
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Moulton Road, Newmarket, England, CB8 8DY
  • National Horseracing Museum
    7 min walk
  • Newmarket Racecourse
    4 min drive
  • National Stud
    4 min drive
  • London (STN-Stansted)
    44 min drive

Room options

Family Room, 2 Double Beds, Non Smoking (Third bed is Single Bed)

  • 323 sq ft
  • Sleeps 5
  • 2 Double Beds

Comfort Room, 1 Double Bed, Non Smoking

  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

Economy Room, 1 Double Bed, Non Smoking (window to an internal corridor)

  • 71 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, Multiple Beds, Non Smoking

  • 249 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Comfort Room, Multiple Beds, Non Smoking

  • 249 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Economy Room, 1 Twin Bed, Non Smoking (window to an internal corridor)

  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

Suite, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Heath Court Hotel

Newmarket hotel close to Newmarket Racecourse
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Best Western Heath Court Hotel offers 41 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 38-inch LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newmarket hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Best Western Heath Court Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Bertie's Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bertie's Restaurant

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 3 to January 9:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on Monday and Friday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Pet fee: GBP 10.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel
Best Western Heath Court Newmarket
Best Western Heath Court
Best Western Newmarket
Newmarket Best Western
Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel
Best Western Heath Court Hotel Newmarket
Best Western Heath Court Hotel Hotel Newmarket

Best Western Heath Court Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 238 out of 519 reviews" "
Rating 8 - Good. 179 out of 519 reviews" "
Rating 6 - Okay. 72 out of 519 reviews" "
Rating 4 - Poor. 20 out of 519 reviews" "
Rating 2 - Terrible. 10 out of 519 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Location& parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Pleasant and comfortable stay no complaints. Room clean, staff friendly, good location.
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Aug 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Sandyann

Disliked: Cleanliness, staff & service
The dining experience was disappointing. The manager did offer to not charge us, but as we had been given complimentary desserts and had drinks we felt it was fair to pay. Service was not its usual standard, but that maybe because it was busy. Stepped on 2 small stones in bare feet in the bedroom and the tv was at an odd angle to watch in bed. Bathroom was immaculate and plenty of complimentary coffee in bedroom.
Stayed 1 night in Aug 2024

8/10 Good

JOHN GRAHAM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was a hot day and some instructions on using the air con would have been helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Matthew George

Disliked: Property conditions & facilities, room comfort
Not a great room. Very Small and a riser cupboard in the bathroom was extremely noisy. Small bed. Convenient for town though
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Great staff, loads of parking and very good food.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Robert

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, local to the town.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
While this doesn't have the 'historical' appeal of some other hotels in the area, it is clean, bright, spacious, with amenities that make the stay easy and enjoyable (e.g., air conditioning, front desk, restaurant). It is also right in the middle of Newmarket, so convenient to everything. Staff is friendly and helpful. Very good value for the price.
Stayed 3 nights in Jun 2024

8/10 Good

Morganna

Ok for a stop over
Decent stop over, sink was completely blocked and double bed was small but otherwise not bad
Stayed 1 night in Jun 2024

8/10 Good

Alex

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Average
Was OK, expected more considering it was expensive. Not the cleanest and the blinds in bathroom were broken so it was a good thing we didnt face any houses. Staff were friendly and helpful. Breakfast was lovely.
Stayed 1 night in Jun 2024

6/10 Okay

Gill

Clean but dated
Our room was in need of modernisation. Clean but dated. Old and shabby bathroom. Our view was of the petrol station . On a positive, nice quality tea and biscuits in the room . Expensive hotel not reflective by the price
Stayed 1 night in Jun 2024

10/10 Excellent

Oliver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Definitely Stay Again !
Good comfortable stay near town centre, excellent breakfast
Stayed 1 night in Jun 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok room no frills
Stayed 1 night in Jun 2024

2/10 Terrible

Vasudha

Stayed 1 night in May 2024

4/10 Poor

John

Disliked: Room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Carl

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Chris

Stayed 1 night in May 2024

10/10 Excellent

G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel that serves great food and has friendly staff. Particular praise goes to Emma and her team for their excellent customer service.
Stayed 2 nights in May 2024