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Charter House

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charter House

Free toiletries, hair dryer, bathrobes, towels
Front of property
Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe
Free toiletries, hair dryer, bathrobes, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
14 St Thomas Square, Newport, England, PO30 1SL
  • Seaclose Park
    11 min walk
  • Oggies
    1 min walk
  • West Cowes Ferry Station
    15 min drive
  • Southampton (SOU)
    87 min drive

Room options

View all photos for Double or Twin Room

Double or Twin Room | Egyptian cotton sheets, premium bedding, in-room safe

Double or Twin Room

  • 322 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, in-room safe

Double Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

  • 387 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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Miscellaneous

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Breakfast available
Business services
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4.6 out of 5, Wonderful, (206)
The price is $159
per night
$191 total
includes taxes & fees
Jan 1 - Jan 2
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About this property

Charter House

3.5-star Newport hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and self parking. Free on-the-go breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, express check-out, and a picnic area.
Charter House offers 5 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Digital television is provided.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Newport hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Newport hotel also offers a terrace, a picnic area, and express check-out. Onsite parking is available (surcharge).

Charter House is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 8:30 AM and 9:00 AM.
Charter House has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Airport shuttle available
  • Uncovered self parking on site (GBP 10 per day; includes in/out privileges)

Food and drink

  • Free on-the-go breakfast available daily 8:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Free daily newspapers
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: GBP 10.00 per day (in/out privileges)
  • Nearby parking fee: GBP 10.00 per day (66 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

El Patron Hotel Newport
El Patron Hotel
Charter House Newport
Charter House Hotel Newport
Hotel Charter House Newport
Newport Charter House Hotel
Charter House Hotel
Hotel Charter House
El Patron Hotel
El Patron
Charter House Hotel
Charter House Newport
Charter House Hotel Newport

Charter House Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 41 out of 81 reviews" "
Rating 8 - Good. 24 out of 81 reviews" "
Rating 6 - Okay. 6 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 8 out of 81 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

carol

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The only trouble was. Which was not really your fault, the two nights we were there we had a couple have a fight out side.
Stayed 2 nights in Sep 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but could be better
Overall it was value for money, clean comfortable with an excellent choices for breakfast . However only a couple of niggles, there was only one hand towel instead of two, no hand soap , parking is a pain had to use an overnight car park 5 minutes walk away which in decent weather is ok however this weekend was torrential rain and we got soaked going back to our car.Also , no one on duty when we checked in so couldn't ask anyone about towels soap etc and though the shower was working it was not working properly. Understand they can't do anything about the parking but fix the things that are under their control and the stay would have been better and don't like that there wasn't anyone around to help if needed.
Stayed 1 night in Sep 2024

8/10 Good

A.J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Would reccomend. Easy check in. Very spacious room and very clean. Slightly noisy outside in the mornings with bin men so be sure to close your windows however this is to be expected as in the middle of a convenient square. We loved our stay. Thank you!
Stayed 1 night in Aug 2024

2/10 Terrible

Naomi

Awful customer service
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Where is everyone?!
Air conditioning not working & the fan placed in room did not work either so a very hot uncomfortable night. Would have been nice to have been told this but did not see a member of staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Atique

Disliked: Staff & service
No Desk at Check in
There was no desk upon checking in. No human to guide with parking onsite. No place to park while checking in. The location is bad if you are visiting with a car. There is no WIFI in the lobby, so we had to buy 1 hour EE wifi so that we could download parking app.
Stayed 2 nights in Jul 2024

10/10 Excellent

N c

Stayed 1 night in Jul 2024

10/10 Excellent

Glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in central Newport Excellent base for touring the island by car or bus Decorated in an industrial style with a touch of Italian Sprezzatura
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice place, needs some staff?
Completely self check in, no staff anywhere
Stayed 1 night in Jul 2024

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was absolutely fantastic. Located centrally and an ideal place to stay if attending the IOW festival which we were. The team on site from the moment we arrived right through to we departed were amazing and so very helpful. Totally recommend this place. Well done keep up the good work
Stayed 1 night in Jun 2024

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect town centre location
Excellent central town location, so don’t expect complete silence, although the loudest noise was from the seagulls! Probably the best value for money hotel in years. Breakfast was excellent. Staff very friendly and good source of local knowledge. Highly recommend
Stayed 2 nights in Jun 2024

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very cute boutique style hotel Friendly staff Great breakfast!
Stayed 1 night in Jun 2024

10/10 Excellent

Darren

Stayed 2 nights in Jun 2024

10/10 Excellent

Pete

Stayed 4 nights in May 2024

6/10 Okay

Jon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall a great location and resonable price. The problem is the website has not been updated and there is NO staff on site so everything is digital and they send you a code to get in and into your room. Had we known this, it would have been fine but the website says 24 hour front desk. Also says they have a restaurant…it’s there but not staffed and not open. And no way to reach the hotel or staff….UPDATE THE WEBSITE so folks know what to expect at check in.
Stayed 2 nights in May 2024

10/10 Excellent

Rudramuni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service was excellent, nice people. The only thing that annoyed me was parking was not available though it is mentioned on the website(paid parking). It was difficult to find street parking late at night and walk with family and kids to the property.
Stayed 1 night in Apr 2024

10/10 Excellent

Nathanael

Traveled with group
Stayed for 2 nights , bed was comfy room was spacious bathroom was very nice breakfast was also really good and the servers where very nice Would definitely recommend to a friend
Stayed 2 nights in Mar 2024

10/10 Excellent

Salma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Clean and spacious
Stayed 1 night in Feb 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

David

Stayed 1 night in Jan 2024

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely place to stay and so comfortable. Only issue was that on Hotels.com the checkout time said 11am. According to the cleaner that knocked on our door at 10:30 it was 10. Not ideal after New Year’s Eve.
Stayed 1 night in Dec 2023

8/10 Good

Davide

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room are very clean and recently renewed, a mirror is missing! Check in and parking wasn't easy (be aware that it's a self checking property). Breakfast was very poor, all the vegetarian option unavailable and what we tried was horrible and cold!
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. I received a message on the day on my arrival to explain the check in process. All went smoothly. I had a top floor room and it was very nice and clean. The room was a bit cold when I arrived but it soon warmed up once I figured out how to get the heating on. Very friendly staff at breakfast and breakfast was also good with plenty of choices. Parking in the adjacent streets is available , payable at £2 for the night til 8am. I will stay there again next time i come to the island. Thank you.
Stayed 1 night in Dec 2023