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Best Western Plus Newport News Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Newport News Inn & Suites

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Property amenity
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Pool
  • Gym
  • Housekeeping
$84
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
500 Operations Dr, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪6 min walk‬
  • Place, Christopher Newport University
    ‪7 min drive‬
  • Place, Fort Eustis
    ‪10 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(55 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

7.0 out of 10
Good
(42 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(9 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

7.2 out of 10
Good
(7 reviews)
  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

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About this property

Best Western Plus Newport News Inn & Suites

Hotel in Central Newport News
Along with a fitness center, this smoke-free hotel has a hot tub and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Plus Newport News Inn & Suites offers 65 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Best Western Plus Newport News Inn & Suites provides a hot tub and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus Newport News Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Reviews

Best Western Plus Newport News Inn & Suites Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 413 out of 1006 reviews
Rating 8 - Good. 273 out of 1006 reviews
Rating 6 - Okay. 149 out of 1006 reviews
Rating 4 - Poor. 93 out of 1006 reviews
Rating 2 - Terrible. 78 out of 1006 reviews

Reviews

4/10 Poor

Sean

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in, Room was open, no towels, fridge not even plug in, no pool towels, Hotel lobby door open at 1am .
Stayed 1 night in Aug 2025

8/10 Good

Hayley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Mark

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The property is cozy and clean. We noticed a strong Marijuana smell in the lobby. We booked two rooms. One was in great condition and the other needed some major bathtub improvement. Rust stains in tub. Overall it is a nice hotel. Need to stock up on room coffee pods and supplies.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff!!..

Very comfortable bed and spacious room. Great price for what you get and compared to other places nearby- I work in this area a lot, and have stayed in several other hotels nearby. Staff was friendly and helpful. I will be back very soon.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

8/10 Good

Mark

Stayed 1 night in Jul 2025

2/10 Terrible

Kenzie

Stayed 1 night in Aug 2025

8/10 Good

Oscar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Easiest hotel check-in ive ever had.
Stayed 2 nights in Aug 2025

8/10 Good

Dianne

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Stayed 1 night in Jul 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. The room was comfortable and clean.
Stayed 3 nights in Jul 2025

8/10 Good

Rodney

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Paul

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty.
Stayed 1 night in Jul 2025

6/10 Okay

Charlie

Stayed 2 nights in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Good area
Stayed 2 nights in Jul 2025

2/10 Terrible

Dennis

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting, smelled, bug infested
Stayed 1 night in Jul 2025

10/10 Excellent

Jedidiah

Stayed 2 nights in Jul 2025

6/10 Okay

Leslie

Stayed 1 night in Jul 2025

2/10 Terrible

Douglas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly Room in Newport News!!

The refrigerator in the room didn't work and I didn't know it until the next morning when I went to get something out it and everything was warm. the room had a terrible musty smell to it. Even the night manager said the same thing. I asked if I could get a late check out as my flight wasn't leaving until 6 PM tonight and they told me know and that I would have to call Expedia. Terrible customer service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty, smells like pot everywhere, waited 20 minutes for front desk staff to come to desk
Stayed 1 night in Jul 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 5 nights in Jun 2025

10/10 Excellent

Chanel

Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025