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Best Western Plus Newport News Inn & Suites

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Newport News Inn & Suites

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Property amenity
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
500 Operations Dr, Newport News, VA, 23602
  • Patrick Henry Mall
    ‪8 min walk‬
  • Mary Immaculate Hospital
    ‪6 min drive‬
  • Virginia Living Museum
    ‪7 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Comfort Inn Newport News - Hampton I-64

Pool
Breakfast included
Pet friendly
Parking included
4.2 out of 5, Very Good, (1000)
The price is $82
per night
$95 total
includes taxes & fees
Feb 6 - Feb 7
Comfort Inn Newport News - Hampton I-64

About this property

Best Western Plus Newport News Inn & Suites

Hotel in Central Newport News
Along with a fitness center, this smoke-free hotel has a spa tub and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Plus Newport News Inn & Suites offers 65 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Best Western Plus Newport News Inn & Suites provides a spa tub and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus Newport News Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Best Western Plus Newport News Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 400 out of 1003 reviews" "
Rating 8 - Good. 310 out of 1003 reviews" "
Rating 6 - Okay. 149 out of 1003 reviews" "
Rating 4 - Poor. 82 out of 1003 reviews" "
Rating 2 - Terrible. 62 out of 1003 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities
More with less!
The hotel looks nice from the outside, but it ends there. It seems that no day to day maintenance done. Everything was very run down. Our room had multiple things wrong - heater smelt when running, clock was not working, the phone did not have a cord to the handset, and the remote did not work the tv. So we moved rooms. Then the next room the water would not stop running in the shower. Finally we got a third room which was ok. Other issues included a very lack-lustre breakfast. 2 of the 3 pieces of work out equipment had their cords cut and therefore could not be used. What little staff that was there did try to help but it was clear that there was skelton staff. I get that there is perhaps less travel going on and some hotels are having a tough go, but some basic maintenance should still be upheld.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, they need longer shower curtains but otherwise it was great. We appreciated the pet friendly accommodation.
Stayed 2 nights in Sep 2024

8/10 Good

Lindsay, Hubert

Traveled with family and small children, Traveled with family
Liked: Staff & service
The property was nice and the room was clean. Unfortunately we saw a few bugs that will lead us to not staying there again.
Stayed 2 nights in Oct 2024

6/10 Okay

James

Liked: Cleanliness, room comfort
Very average but clean.
Door handle fell off when we entered the room. They could not fix it but the deadbolt was functional. The fan in the bathroom is a bit loud. The hot water was barely hot enough on a Saturday morning. Breakfast was ok but someone cooking biscuits set off the fire alarm and the biscuits we were offered while not burned were overdone.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Not much to say but it was a very good stay!
Stayed 1 night in Oct 2024

10/10 Excellent

sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected kindness and friendly staff
Fantastic, the front desk attendant the house keeping staff was very nice. Got the floor I had requested without issue.
Stayed 1 night in Oct 2024

6/10 Okay

Karrie

Traveled with family
Stayed 1 night in Oct 2024

6/10 Okay

Sabrina

Traveled with family
Liked: Staff & service
Adequate best sums it up. I’ve stayed at worse. The facility overall is a little tired. Room was mostly clean, but some crumbs and food items in and around sofa. Bathroom was clean! Breakfast was ok, nothing special, but it got the job done. Staff was ok, helpful when asked but not overly friendly. Overall, would stay here again for one night, but probably not for longer.
Stayed 1 night in Oct 2024

2/10 Terrible

Franz

Disliked: Property conditions & facilities
AC don’t work dirty towels and was told their was nothing that could be done had no other rooms
Stayed 1 night in Oct 2024

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!! DISGUSTING!! This place should be torn down! White substance splattered on bed frame, rusted light fixtures, chipped paint in bathroom wall, television remote looks like it was chewed up by a dog!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
ok stay
Check in took a few extra minutes, not really sure why. Desk clerk was friendly, helpful. Didn't notice until next day the remote had a broken button, usable barely. Did get it replaced. Sink faucet was difficult to use, handle was very loose. Bath faucet was stuck, unable to properly use.
Stayed 4 nights in Sep 2024

4/10 Poor

Crystal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

jonghun

good
Stayed 3 nights in Sep 2024

8/10 Good

Jeaneisha

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a upgrade.
Stayed 1 night in Sep 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Dogs give paws up rating
We travel with our dog. Very clean and convenient for dog families. It’s only a 1-night stay, but we have made this our go-to place on the way to the OBX.
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Overall this place is clean and comfortable. Staff is friendly and efficient. It is a little outdated.
Stayed 2 nights in Sep 2024

8/10 Good

Alyce Healey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfortable. Nice breakfast selection. Staff very nice
Stayed 1 night in Sep 2024

8/10 Good

kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff - 3 different people at different times were all super helpful and nice!
Stayed 2 nights in Sep 2024

2/10 Terrible

Ali, Chesterfield

Business traveler, Traveled with partner
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Denise

Stayed 2 nights in Sep 2024

4/10 Poor

Todd

Traveled with family
Stayed 2 nights in Sep 2024

8/10 Good

Matthew

Traveled with family
Room A/C a bit musty, but overall fine room for an overnight stay.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024