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Best Western Plus Newport News Inn & Suites

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Newport News Inn & Suites

Exterior
Lobby
In-room safe, desk, laptop workspace, blackout drapes
Property amenity
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
500 Operations Dr, Newport News, VA, 23602
  • Patrick Henry Mall
    8 min walk
  • The Melting Pot
    2 min walk
  • Newport News Station
    12 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    6 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 200 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 200 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 200 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 204 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

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Parking included
4.2 out of 5, Very Good, (1002)
The price is $72
per night
$84 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Best Western Plus Newport News Inn & Suites

Hotel in Central Newport News
Along with a fitness center, this smoke-free hotel has a spa tub and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Plus Newport News Inn & Suites offers 65 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Best Western Plus Newport News Inn & Suites provides a spa tub and a fitness center. Wired and wireless Internet access is complimentary. This hotel offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and laundry facilities. Complimentary self parking is available on site.

Best Western Plus Newport News Inn & Suites is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to August
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Newport News
Best Western Plus Newport News
Best Western Plus Newport News Inn
Newport News Best Western
Newport News Inn
Best Western Plus Newport News Hotel Newport News
Best Western Plus Newport News Inn And Suites
Best Western Plus Newport News Hotel
Best Western Plus Newport News Inn Suites
Plus Newport News & Suites
Best Western Plus Newport News Inn & Suites Hotel
Best Western Plus Newport News Inn & Suites Newport News
Best Western Plus Newport News Inn & Suites Hotel Newport News

Best Western Plus Newport News Inn & Suites Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 398 out of 1003 reviews" "
Rating 8 - Good. 315 out of 1003 reviews" "
Rating 6 - Okay. 150 out of 1003 reviews" "
Rating 4 - Poor. 80 out of 1003 reviews" "
Rating 2 - Terrible. 60 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Overall this place is clean and comfortable. Staff is friendly and efficient. It is a little outdated.
Stayed 2 nights in Sep 2024

8/10 Good

Alyce Healey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed very comfortable. Nice breakfast selection. Staff very nice
Stayed 1 night in Sep 2024

8/10 Good

kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff - 3 different people at different times were all super helpful and nice!
Stayed 2 nights in Sep 2024

2/10 Terrible

Ali, Chesterfield

Business traveler, Traveled with partner
Disliked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Denise

Stayed 2 nights in Sep 2024

4/10 Poor

Todd

Traveled with family
Stayed 2 nights in Sep 2024

8/10 Good

Matthew

Traveled with family
Room A/C a bit musty, but overall fine room for an overnight stay.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ivan, Burke,

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very good
Stayed 1 night in Sep 2024

4/10 Poor

Chelsey

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I would rate my stay a 2 at best. I stayed two nights in September 2024. The property is extremely run down, not well maintained, and not very clean. I immediately regretted booking as soon as I walked in. The A/C was on and still the room felt humid/mildewy; the TV remote was broken so you could only turn it on and off but not change channels (it was CLEAR it was broken - the buttons were basically ripped off so the staff obviously doesn’t care); the shower was super slippery with no grips; the rug wasn’t vacuumed; and the sofa in the room was stained and I would definitely not sit on it. The room was spacious and the area is convenient to get around Newport News, which is good since I didn’t want to spent a second longer than necessary at the hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

jolaine

Stayed 2 nights in Aug 2024

8/10 Good

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Aug 2024

10/10 Excellent

Jefferson

Stayed 1 night in Jun 2024

4/10 Poor

Toris

Stayed 1 night in Aug 2024

4/10 Poor

terry

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Didn't like the shower separated from sink. Phone did not work. Sofabed cushions were duty with stains. Bed slept comfortably.
Stayed 4 nights in Aug 2024

10/10 Excellent

Israel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility but kindly improve on your complimentary breakfast. Let there be other options every other day
Stayed 2 nights in Aug 2024

8/10 Good

Mario

Traveled with family and small children
Liked: Cleanliness, amenities
Very nice location, close to restaurants and beach. Breakfast was great and look forward to go back there in the near future!
Stayed 1 night in Jul 2024

4/10 Poor

Joseph

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
The hotel room was dirty and it was stinking. I went to the front desk to get help and was told they could not help me because I booked thru a third party. I called the third party and got hung up on 6 tines. I asked them to clean the room they could not. It was horrible
Stayed 1 night in Aug 2024

6/10 Okay

Hakim

Traveled with family
Liked: Staff & service
Meh
Stayed 1 night in Aug 2024

6/10 Okay

Hakim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

4/10 Poor

Michael

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed
The water did not shut off in the tub/shower, it ran a constant stream of hot water. The are conditioner leaked in the room, saturating the carpet. We had to get 6 towels every night to put on the floor to absorb some of it, and wear shoes to walk on them. The staff knew about the tub and leak from the AC, so therefore maybe the room should not have been booked until those things were repaired. They had no other room to offer. The TV remote did not work. The beds were comfortable and the staff was very friendly, they were the saving grace.
Stayed 4 nights in Aug 2024

10/10 Excellent

Benjamin

Traveled with family
Liked: Staff & service, room comfort
Good hotel, very popular needs reno
This is a very good hotel but a bit dated and worn down. The hotel is frequently booked up and the wear and tear is showing. We got the suite and it was nice and spacious. The room had a musty smell when we cane in each time that faded away. The bathroom needs up dating and the remote didnt work. Toilet had to be flushed twice. I feel like with the worn down state of the hotel that it needs to be rennovated and they are charging a bit too much for now.
Stayed 1 night in Aug 2024

4/10 Poor

joseph paul

Business traveler
Disliked: Staff & service, property conditions & facilities
Property was dirty and rooms need to be better cleaned and updated.
Stayed 2 nights in Aug 2024

6/10 Okay

Cynthia

It was an ok stay, no what I had expected, housekeeper had to be told to clean room, hotel needs some upgrades in the room curtains, etc, pillows
Stayed 5 nights in Aug 2024