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Candlewood Suites Newport News/Yorktown by IHG

2.5 star property

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Photo gallery for Candlewood Suites Newport News/Yorktown by IHG

Interior
Property amenity
Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Pool
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
329 Commonwealth Dr, Yorktown, VA, 23693
  • Patrick Henry Mall
    ‪5 min drive‬
  • Riverside Medical Center
    ‪8 min drive‬
  • Christopher Newport University
    ‪10 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom (1 Queen Bed)

  • 525 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds

Room amenity

Studio Suite, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Mobility)

Room amenity

Studio Suite, 2 Double Beds, Accessible (Mobility)

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (2 Queen Beds)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Bedrooms (2 Queen Beds)

  • 725 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

  • 350 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (MOBILITY)

Hair dryer, towels, soap, shampoo

Studio Suite, 1 Queen Bed, Accessible (MOBILITY)

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Roll-in Shower)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Roll-in Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Mobility)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Courtyard by Marriott Newport News Yorktown

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Parking included
4.3 out of 5, Excellent, (719)
The price is $103
per night
$117 total
includes taxes & fees
Mar 24 - Mar 25
Courtyard by Marriott Newport News Yorktown

About this property

Candlewood Suites Newport News/Yorktown by IHG

Hotel in Central Newport News
This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Candlewood Suites Newport News/Yorktown by IHG offers 59 accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium digital channels and pay movies. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

This Yorktown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Candlewood Suites Newport News/Yorktown by IHG features a fitness center and a seasonal outdoor pool. Wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and coworking spaces. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Onsite uncovered self parking is complimentary.

Candlewood Suites Newport News/Yorktown by IHG has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Newport
Candlewood Suites Newport Hotel
Candlewood Suites Newport Hotel News/Yorktown
Candlewood Suites Newport News/Yorktown
Candlewood Suites Newport News Hotel Yorktown
Candlewood Suites Yorktown
Candlewood Yorktown
Yorktown Candlewood Suites
Candlewood Suites Newport News/Yorktown Hotel Yorktown
Candlewood Suites Newport News/Yorktown Hotel
Candlewood Suites Newport News/Yorktown Yorktown

Candlewood Suites Newport News/Yorktown by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 163 out of 315 reviews
Rating 8 - Good. 81 out of 315 reviews
Rating 6 - Okay. 35 out of 315 reviews
Rating 4 - Poor. 19 out of 315 reviews
Rating 2 - Terrible. 17 out of 315 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

patricia

Everything they also have dove soap not other cheat soap I like it I will share. This place with family
Stayed 1 night in Nov 2024

2/10 Terrible

Frederick

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches roaches roaches in two different rooms assigned on the third floor 312 and first floor 102. And not just one roach but several with one having babies on its back! Disgusted me so much I just left and stayed at the Hampton Inn which was much cleaner. Not booking anymore hotels that have kitchenette’s because they do not clean them enough to eliminate roaches. Waiting on a refund requested but they will more than likely keep my money!!! Shameful!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attention to detail
Dusting is important because if left weeks on end dust will adhere to surfaces and will now need liquid cleaner.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcella

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied Customer
Quiet, Clean, Courteous staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Terrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!
Very very nice room! For $150 a night I got a room with a kitchen, business desk, and couch. Fantastic room.
Stayed 2 nights in Oct 2024

8/10 Good

Cynthia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room (115) was right near the front lobby and the elevator. I could everyone coming through late night, which caused me to wake up several times throughout each night. I recommend that before assigning this room, please ask if the guest is okay to be near the lobby and elevator as there is more foot traffic than other rooms. Otherwise, I enjoyed my stay. Thank you!
Stayed 4 nights in Oct 2024

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything we planned on doing
Stayed 8 nights in Oct 2024

10/10 Excellent

Lynette

Traveled with group, Traveled with family
Liked: Amenities
Stayed 1 night in Sep 2024

4/10 Poor

Stefanie, BELLE HAVEN

Stayed 14 nights in Aug 2024

4/10 Poor

Arfy

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice and understanding but the rooms itself STUNK SO BAD . I MEAN THEY SMELLED REALLY BAD . The over all stay was okay . But I wouldn’t go back simply because the rooms stick and they were really dirty . There were stains ON THE CURTAINS . Like how . Stains on the floors , you do not want to bring a black light with you okay ?
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean but otherwise not worth the visit.
We arrived around 7 p.m., nobody was at the desk. We waited for 3-4 minutes and somebody walked behind the counter holding a bunch of laundry (looked like wet bedsheets) that she carried out of view. She came back to the counter and gave a basic version of customer service that doesn't get a complaint, but lacked a certain warm welcome that you hope for when visiting a new hotel. Sometimes it's artificial or it's phoned in. This time is was a bland mix of "I don't want to be here" but "I don't intend to get fired". It was the lowest version of adequate, but still adequate. The room smelled dank, like mold/mildew. Our noses adjusted and we would forget, until we went out and came back. It got worse every time, but we kept getting use to it. Probably should have switched rooms. The room itself, including linens, towels, kitchen, fridge, and bathroom, was pretty clean. There was somebody's smashed black sock or underwear we discovered under the corner chair when we were packing to leave. We left it there. The shower pressure was poor. Usable and disappointing. Pillow were made of a new kind of memory foam, the kind that are very puffy at first, but so flat when you lay your head down, all you have left are memories of what it's like to have had a pillow. The bed itself was super comfy, like sleeping on a dream. The hallway reeked of pot on day 1, but gone by day 2. We checked out earlier than originally planned. Checkout at 2 a.m. was A+ and that person was kind and sweet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, the staff was very friendly and helpful. The only negative comment I have. That our room smell like stale cigarettes.
Stayed 2 nights in Jun 2024

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The suite was very clean and bed was comfortable. Kitchen had all necessary items, would stay there again. On the pricier side, for NNews this is oddly expensive.
Stayed 1 night in Jul 2024

10/10 Excellent

Toby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

DeAna

Stayed 1 night in May 2024

6/10 Okay

Nadena

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Korey

Traveled with family and small children, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

ELIZA

Stayed 3 nights in Jun 2024

8/10 Good

Byron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

ko

Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to I64. The site was clean, quiet, and comfortable. It's a great place to stay.
Stayed 1 night in Apr 2024

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the space, suit is great. Clean, good shower. Only issues - Smelled very smoky in our room that was non smoking. Also, no water or ice in the hotel.