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Comfort Inn Newport News/Williamsburg East

2.5 star property

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Photo gallery for Comfort Inn Newport News/Williamsburg East

Premium bedding, desk, laptop workspace, blackout drapes
Pool
Exterior
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
16890 Warwick Blvd, Newport News, VA, 23603
  • Fort Eustis
    ‪2 min drive‬
  • Water Country USA
    ‪15 min drive‬
  • Busch Gardens Williamsburg
    ‪16 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking

  • 150 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

  • 150 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 150 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Comfort Suites Airport

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1002)
The price is $93
per night
$108 total
includes taxes & fees
Apr 7 - Apr 8
Comfort Suites Airport

About this property

Comfort Inn Newport News/Williamsburg East

Hotel in North Newport News
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Comfort Inn Newport News/Williamsburg East offers 57 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 484 square feet (45 square meters) include conference space. This business-friendly hotel also offers a fitness center, barbecue grills, and a vending machine. Onsite uncovered self parking is complimentary.

Comfort Inn Newport News/Williamsburg East is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 484 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Holiday Inn Express Hotel Newport News
Holiday Inn Express Newport News
Newport News Holiday Inn Express
Comfort Inn Hotel Newport News
Comfort Inn Newport News
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East Hotel
Comfort Inn News/Williamsburg East
Holiday Inn Express Newport News Hotel
Comfort Inn Newport News/Williamsburg East Hotel
Comfort Inn Newport News/Williamsburg East Newport News
Comfort Inn Newport News/Williamsburg East Hotel Newport News

Comfort Inn Newport News/Williamsburg East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 226 out of 632 reviews
Rating 8 - Good. 199 out of 632 reviews
Rating 6 - Okay. 94 out of 632 reviews
Rating 4 - Poor. 56 out of 632 reviews
Rating 2 - Terrible. 57 out of 632 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Tiffany

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Upon arriving, there was a foul odor throughout the lobby area. Checkin was a breeze. After checkin, noone was there for any services. I waited multiple times for staff to show but noone ever showed. Pros Close proximity to Busch Gardens Cons Our beds were uncomfortable; water pressure was very low; there was brown water coming from the tub; the elevator was stuck on the first floor because it wouldnt close; leaking iron; no ironing board I will not be returning.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I came to see my son graduate at Fort Eustis and this property was in a perfect location. The sheets were so comfortable. I didn’t want to get out of the bed!!! Super friendly people as well!!!
Stayed 1 night in Dec 2024

4/10 Poor

Bryan

Disliked: Cleanliness, property conditions & facilities
Ggc
Stayed 2 nights in Nov 2024

8/10 Good

Donna

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Carmen

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We arrived to check in and there was no staff in the hotel. We called wvery bumber we could find and finally got someone at Comfort Inn customer support. I was on the phone with them for 45 minutes as they called around trying to find someone to assist us. (They were calling rhe hotel that i was standing in with no staff). We wnded up leaving to male the event we were scheduled to be at with the promise that they would have a supervisor call me. No one wver called me back. We did finally get checked in when the night shift employee came in to find that no employee had been there since the night before.
Stayed 2 nights in Nov 2024

2/10 Terrible

Cherod

Traveled with family
Disliked: Staff & service, amenities
Staff was never at the front desk to assist me.
Stayed 1 night in Nov 2024

2/10 Terrible

Milagros

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worse place on my trip
The place is not good people on front desk they don’t know what they do, my check in was horrible, they charge me twice and not want give me my money back, horrible service and the room have roach stains everywhere…
Stayed 1 night in Nov 2024

8/10 Good

Steve

Business traveler
Liked: Cleanliness, property conditions & facilities
Close to where I was working.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was comfortable, parking lot was dark & construction at the front entrance made us miss the turn in to the parking lot and we had to turn around and circle back
Stayed 1 night in Nov 2024

10/10 Excellent

Travis

Stayed 1 night in Oct 2024

2/10 Terrible

Travis

Stayed 1 night in Nov 2024

8/10 Good

FRANCES

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
WE WERE THERE TO SEE MY GRANDSON WHO WAS AT FORT EUSTIS. WE WENT OUT FOR BREAKFAST WITH HIM ON SUNDAY, SO DIDN'T TAKE ADVANTAGE OF THE FREE BREAKFAST. AS LONG AS THE ROOM WAS CLEAN, WE DIDN'T CARE ANY ANYTHING ELSE BUT TO SEE OUR SOLDIER.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Paul

Business traveler
It’s a place to stay for a reasonable price
Stayed 3 nights in Nov 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Good breakfast, friendly staff, safe, and affordable.
Stayed 1 night in Nov 2024

2/10 Terrible

Dewey

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Horrible. Never will stay again
Stayed 3 nights in Oct 2024

6/10 Okay

Cynthia

Traveled with family
Liked: Cleanliness
The heating/AC was very noisy and kept cutting on and off from other rooms, which made it hard to sleep. The walls were thin, and the people next door woke up early and were obnoxiously loud.
Stayed 1 night in Oct 2024

6/10 Okay

BRANDY

Liked: Staff & service
Disliked: Amenities
The rooms need a major update. Everything was plugged in surge protectors. The tall lamp was behind the chair but couldn’t be plugged in. The fridge did not get cold and smelled old. The clock was on the floor under the nightstand . The tv is small. The beds were uncomfortable. There was an extremely strong smell of febreeze like they were trying to hide a smell. Not the best but not the worst place to stay
Stayed 3 nights in Oct 2024

6/10 Okay

KEA

Disliked: Amenities
It was ok for the price.
Stayed 3 nights in Oct 2024

6/10 Okay

Kristen

Traveled with family
Liked: Staff & service
Room was slightly updated and clean. Water pressure in the shower was low. Air conditioning in room worked but couldn’t keep the room cool. There were times when there was no one at the front desk, but I needed help with my TV and my call was answered and a very nice woman helped me with it.
Stayed 3 nights in Oct 2024

2/10 Terrible

Mitch

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
First night no washcloths in room. Second day housekeeping did not show up had to go to the front desk and ask for more towels and washcloths. So our room had not been cleaned actually had to take the front desk clerk to the room and show her. Hard to get in room as the safety latch inside the room keep catching on the door.
Stayed 3 nights in Oct 2024

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Cleanliness
Had a smoke free room booked but the room smelled heavily of previous smokers.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024