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Comfort Inn Newport News - Hampton I-64

2.5 star property

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Photo gallery for Comfort Inn Newport News - Hampton I-64

Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Free daily full breakfast
Fitness facility
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
$84
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
12330 Jefferson Ave, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪1 min walk‬
  • Place, Christopher Newport University
    ‪8 min drive‬
  • Place, Fort Eustis
    ‪9 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, Non Smoking

Classic Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(73 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • 292 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Inn Newport News - Hampton I-64

Hotel in Central Newport News
A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Inn Newport News - Hampton I-64 offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Newport News - Hampton I-64 features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This Colonial hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Comfort Inn Newport News - Hampton I-64 has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 31 to September 18
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Newport News
Comfort Inn Newport News

Reviews

Comfort Inn Newport News - Hampton I-64 Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 523 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

Reviews

10/10 Excellent

KALEAH

Stayed 1 night in Aug 2025

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Friendly and helpful staff.
Stayed 2 nights in Aug 2025

8/10 Good

Mary, Woodbridge

Traveled with family
Liked: Cleanliness, staff & service, amenities
Had a good night's stay at this hotel. Beds are comfortable, hotel has plenty of parking, and they have a coffee/tea/hot chocolate machine in the lobby, which is complimentary. Breakfast was provided and contained muffins, toast, yogurt, eggs, biscuits and gravy, plus waffles, among other things. The only issue is this is a pet friendly hotel. The room across the hall had a very loud barking dog. Staff moved us, but we had to get a queen room instead of the king we paid for, because king was not available. That said, for one night the room was fine. We'd stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Precious

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Aug 2025

10/10 Excellent

Keilani

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

ryan

Stayed 1 night in Aug 2025

8/10 Good

Noel

Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable clean stay

From the parking lot to the room everything was clean and in order. I slept peacefully and the hotel is convenient to everything
Stayed 1 night in Aug 2025

6/10 Okay

Lori

Traveled with partner
Liked: Staff & service
Our room carpet was so dirty
Stayed 3 nights in Aug 2025

10/10 Excellent

Melody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean .you could use some more review for the hotel told him they could use some more luggage carts.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel in Newport News. It's always a lower price than the surrounding hotels, but rated just as high if not higher. This was my 4th stay at the property and I was very pleased. Check-in is always a breeze, room was clean and quiet.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Meh..

I booked this hotel by accident. I arrived after dark to a dimly lit parking lot in an area that made me uncomfortable. There was nowhere to park temporarily for check in. I got off the elevator to a dimly lit hallway which made it difficult to read the signs to find my room. Found my room to discover there was no complimentary bar soap. The plastic toilet seat slipped when sat upon. I went down to breakfast to find wet sticky floors in the whole food service area. The five pillows on the king bed were tightly folded into squares and the towels were folded fancy. Would I stay here again? Its not my first choice in the area, but the bathroom wasn't moldy, so yes, if I had to.
Stayed 1 night in Aug 2025

10/10 Excellent

Sergio

Stayed 1 night in Aug 2025

2/10 Terrible

Dominique

Stayed 1 night in Aug 2025

6/10 Okay

Shantel

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everything I needed
Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Stayed 1 night in Aug 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had was your breakfast. It is horrible. If y’all fix that it would definitely be a five star well considered as one, but overall not bad.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Dominique

Disliked: Cleanliness, property conditions & facilities, room comfort

Urine smell

It was a horrible stay. Room felt and smelt dirty. Overwhelming smell of urine from bathroom. And could not open a window for fresh air. Normally I don’t have a problem with King size rooms but doubles are not so good.
Stayed 1 night in Aug 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Toilets would not flush!! Had to wsit for 3rd fill to flush out toilet. A/C was good TV was bad. Very limited channels. Staff was very helpful when I had to type up s bulletin !!
Stayed 4 nights in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Michelle

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

I have stayed here before over a year ago and felt that we were happy with the location then. However, on this stay we were unhappy on many levels. First, the thermostat wasn’t working well. It was either ice cold or very hot. If it was really cold and we tried to turn it up a degree or two, it immediately switched to heat. Second, the TV wasn’t working, and when I tried to turn it off with the remote last night I couldn’t, and couldn’t find a power switch on the TV and left it on all night. There was no shower curtain in the shower, so we had to shower close to the wall to prevent the bathroom from getting soaked. The bathroom was not cleaned well. I (female) came back to the hotel without my husband in the evening and found I had to park in the back of the building. I couldn’t tell if I could get in the door back there, it would be helpful for it to be labeled to indicate you can enter there, and that area isn’t lit well.
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Great stay. Comfortable. Hotel is easy to get to. Alot of restaurants and ahopping near. We stayed here before our cruise. Would atay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Rufaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025