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Comfort Inn Newport News - Hampton I-64

2.5 star property
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Photo gallery for Comfort Inn Newport News - Hampton I-64

Desk, laptop workspace, blackout drapes, iron/ironing board
Fitness facility
Exterior
Free daily full breakfast
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
$85
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
12330 Jefferson Ave, Newport News, VA, 23602
  • Patrick Henry Mall
    ‪2 min walk‬
  • Christopher Newport University
    ‪8 min drive‬
  • Fort Eustis
    ‪11 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(72 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • 292 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Inn Newport News - Hampton I-64

Hotel in Central Newport News
A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Inn Newport News - Hampton I-64 offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Newport News - Hampton I-64 features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This Colonial hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Comfort Inn Newport News - Hampton I-64 has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 31 to September 18
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Newport News
Comfort Inn Newport News

Comfort Inn Newport News - Hampton I-64 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 519 out of 1003 reviews
Rating 8 - Good. 271 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean & good service. Breakfast was ok
Stayed 1 night in May 2025

6/10 Okay

Melinda

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
The property was fine. We had some issues with housekeeping and the cleanliness of our room. Front desk staff was very helpful, once we were able to get their attention. Breakfast was… not great.
Stayed 3 nights in May 2025

10/10 Excellent

Debbie

Stayed 1 night in May 2025

10/10 Excellent

Brent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+
Stayed 1 night in May 2025

2/10 Terrible

Saray

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE — Left Us Stranded at 2 AM on Memorial Day Weekend If I could give zero stars, I would. We had a confirmed reservation for Memorial Day weekend—one of the busiest travel weekends of the year. We booked in advance, planned around it, and even called to double-check. Everything seemed fine… until we were literally minutes away from the hotel at 2 AM, when I called to let them know we were close and they informed us: “We don’t have your room. We are fully booked.” No apology. No explanation. No offer to help us find another place to stay. We were just abandoned, exhausted, and left scrambling to find a room in a completely booked-up area in the middle of the night. This wasn’t a mistake—it was a total failure in basic hospitality and a complete lack of professionalism. You don’t sell out people’s rooms and leave them stranded without recourse. Ever. Do yourself a favor: avoid this hotel at all costs. If they can leave us out in the cold on a holiday weekend, they’ll do it to you too.
Stayed 2 nights in May 2025

2/10 Terrible

Denae Cameron

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property would have to be the most horrible hotel I have tried to stay in , the hotel staff is sooooo unprofessional and rude , I was waiting for a room and they were outside smoking ! I would never recommend this hotel to anyone
Stayed 4 nights in May 2025

8/10 Good

Roy, Glen Allen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One major problem. The tv is very complicated. It comes on for you to select one of four midsts with now infor as to which one. Each time we left and came back we spent 20 minutes trying to get regular TV.
Stayed 1 night in May 2025

8/10 Good

Chris

Liked: Cleanliness, property conditions & facilities
Clean. Comfortable bed.
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Stayed 1 night in May 2025

4/10 Poor

Susan, Center Line

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet. :)
Stayed 3 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient parking very clean Food options across the parking lot This is not a luxury hotel but it's great for business convenient to the interstate
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jamelah, New City

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Housekeeping would not make the beds
Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

Stayed 1 night in May 2025

8/10 Good

Aaron

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

10/10 Excellent

Janatus

Stayed 2 nights in May 2025

8/10 Good

Sylvester

Business traveler
Liked: Staff & service
Older propert but decently maintained. It’s not a Hilton but livable.
Stayed 3 nights in May 2025

8/10 Good

Deyanna

Stayed 2 nights in May 2025

10/10 Excellent

Dayton

Stayed 1 night in Apr 2025

10/10 Excellent

Jaquan

Stayed 2 nights in May 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the eggs at breakfast. Way too much salt. I don’t salt my food and could not eat them.
Stayed 1 night in Apr 2025

8/10 Good

Joann

Liked: Cleanliness, staff & service, room comfort

It was okay

Bathroom had soft spots on the wall- bubbles - Dated rooms with newer paint
Stayed 3 nights in Apr 2025

8/10 Good

Maya

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very personable and accommodating. They make you feel like family. I’d reserved an ADA room and was informed during check-in (was super late coming) that the hotel was full. I did receive a room that was reasonable, but not what I’d reserved. My husband, who uses crutches, had some difficulty navigating the room. It appeared to be in some sort of construction. The door to the room had white paint marks on it. The light in the shower was coming down. The rug area where the baseboards meet was coming away from the wall. All of this considering, I would return provided I had a more comfortable room.
Stayed 4 nights in Apr 2025