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Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Lobby
Free daily buffet breakfast
Indoor pool
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Housekeeping
$93
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
12570 Jefferson Ave, Newport News, VA, 23602
  • Place, Springhouse BarkPark
    ‪9 min walk‬
  • Place, Mary Immaculate Hospital
    ‪2 min drive‬
  • Place, Bounce House
    ‪3 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(92 reviews)
  • 415 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(13 reviews)
  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Bathroom | Combined shower/tub, hair dryer, slippers, towels

Room, Multiple Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 415 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(79 reviews)
  • 415 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 415 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 415 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Airport

Hotel in Central Newport News
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a picnic area.
Comfort Suites Airport offers 104 accommodations with DVD players and safes. These individually decorated and furnished accommodations have separate sitting areas and include double sofa beds. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Suites Airport features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and a meeting room. This beach hotel also offers a vending machine, a picnic area, and complimentary newspapers in the lobby. Onsite uncovered self parking is complimentary.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Comfort Suites Airport has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Airport
Comfort Suites Airport Motel Newport News
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News
Comfort Suites Airport Hotel
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News

Comfort Suites Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 621 out of 1012 reviews
Rating 8 - Good. 249 out of 1012 reviews
Rating 6 - Okay. 67 out of 1012 reviews
Rating 4 - Poor. 37 out of 1012 reviews
Rating 2 - Terrible. 38 out of 1012 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Tesha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Quick stay

The guy at the desk was friendly, lobby is dirty/dingy. Bathroom was not the cleanest. It had hair on the floor that was not ours. Walls are very thin. You could hear baby crying in the next room and their tv.
Stayed 1 night in Aug 2025

10/10 Excellent

Tiffany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Doreen

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Kyle Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our night’s stay at this property and felt safe. However, the door to room 312 was not tightened properly. We used the upper latch to help secure it even more. Hot breakfast was decent, typical continental style…eggs, sausage, waffles, bread to toast, packets of hot cereal, cold cereal, yogurt, fruit, etc. No complaints. The attendant was kind and friendly. Overall, we would return to the property. It’s accessible to nearby restaurants, shops, and the Newport News/Williamsburg Airport.
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t really have much we didn’t like. Minor things like one outlet beside bed didn’t work, remote only let you do up and down buttons and no pressure in shower. However the hotel was very nice. Decorated well, very clean, pool was heated and decorated good, a lot of indoor pools have strong chemical smell- this one did not. It does get really loud with acoustics if other people in there. They had easy listening music playing which was nice. Beds super comfortable. Breakfast was pretty good. I just wish they would have had bacon on of our days. When checking out my little boy 6 yr old wondered over to breakfast area as they are cleaning. A staff member Sharon came out, he got nervous and told her he was just hungry. He wasn’t… but.. she was super sweet and took him right over to get some cereal, fruit and milk. At the end she gave us both a hug which is not common these days but very refreshing. It definitely made our day. We liked that Olive Garden was right at parking lot. That made dinner after a long drive an easy option after we checked in. Overall nice comfortable stay, clean, quite and good staff. Lots of nice resturant and shopping beside it as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Eyra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Ronald

Liked: Staff & service, property conditions & facilities
It was nice until the giant bug was crawling on the wall.. I killed it but was too exhausted to switch rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Cameron

Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

2/10 Terrible

Brannon

Stayed 1 night in Aug 2025

8/10 Good

Kinya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ambrose

Stayed 1 night in Aug 2025

10/10 Excellent

Esther

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time during our stay
Stayed 1 night in Aug 2025

10/10 Excellent

KIMBERLY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the comfortable bed and the room was roomy. The bathroom was clean and water pressure was durable. The breakfast was ok and hotel is within distance of shopping and eating places. We loved our stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel was clean and beds were comfortable. The only issue was when the toilet needed a plunger, the front desk told me that the maintenance staff did not come in until 9 am. So we ended up using the bathrooms in the lobby.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was clean and plenty of room. Bed is comfortable and Olive Garden is in short walking distance. Overall experience was excellent.
Stayed 1 night in Aug 2025

2/10 Terrible

Maria, flushing

Traveled with family and small children
Disliked: Cleanliness, amenities
i called because ny air conditioner wasnt working for 2 days
Stayed 4 nights in Aug 2025

10/10 Excellent

Stephenie

Stayed 2 nights in Aug 2025

10/10 Excellent

Rohit

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Olakunle

Stayed 1 night in Aug 2025

10/10 Excellent

Venedy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to access food and the interstate for site seeing
Stayed 3 nights in Aug 2025

8/10 Good

Monique

Traveled with family and small children, Traveled with group
Great property for quick stops and is priced fairly. The rooms are generally clean and nicely decorated. Noise from hallways and adjoining rooms is loud. Manager at front desk was rude to another staff who couldnt find my reservation and I had to step in and remind him to be nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a hard time with parking after 11:00PM other than that everything was wonderful and amazing.
Stayed 2 nights in Aug 2025