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Holiday Inn Newport News - Hampton by IHG

3.5 star property

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Photo gallery for Holiday Inn Newport News - Hampton by IHG

Exterior
Breakfast, lunch, dinner served; American cuisine
Daily buffet breakfast (USD 12 per person)
Meeting facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
  • 24/7 front desk
  • Room service

Explore the area

Map
980 Omni Blvd, Newport News, VA, 23606
  • Riverside Medical Center
    ‪4 min drive‬
  • Christopher Newport University
    ‪5 min drive‬
  • Patrick Henry Mall
    ‪5 min drive‬
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Mini Fridge, Microwave

1 bedroom, premium bedding, in-room safe, desk

Standard Room, Mini Fridge, Microwave

  • 270 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(36 reviews)
  • 270 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(20 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Mini Fridge, Microwave

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Mini Fridge, Microwave

8.2 out of 10
Very good
(19 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(4 reviews)
  • 331 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 349 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

7.6 out of 10
Good
(4 reviews)
  • 577 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Newport News - Hampton by IHG

3.5-star hotel in Central Newport News
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Newport News - Hampton by IHG offers 183 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Newport News hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Newport News - Hampton by IHG features an indoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 11000 square feet (1022 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are complimentary for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Holiday Inn Newport News - Hampton by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 9 AM.
Burger Theory Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Burger Theory Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11,000 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
6 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 per person
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Newport News City Center Hotel
Holiday Inn Newport News Hampton Hotel
Inn Newport News City Center
Holiday Inn Newport News Hampton
Inn Newport News Hampton
Newport News Hampton By Ihg
Holiday Inn Newport News Hampton
Holiday Inn Newport News Hampton an IHG Hotel
Holiday Inn Newport News - Hampton by IHG Hotel
Holiday Inn Newport News - Hampton by IHG Newport News
Holiday Inn Newport News - Hampton by IHG Hotel Newport News

Holiday Inn Newport News - Hampton by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 614 out of 1004 reviews
Rating 8 - Good. 200 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 51 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

JANELLE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Staff was nice and helpful. Convenient location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Amenities
The burger place was fantastic
Stayed 1 night in Apr 2025

8/10 Good

Melissa

Disliked: Property conditions & facilities
Perfect for overnight. Simple. Our shower was broken.
Stayed 1 night in Apr 2025

6/10 Okay

Anthony

Traveled with family
The carpeting in the hallways was worn & needed vacuuming. Not a good first impression. Fortunately the room was clean.
Stayed 2 nights in Apr 2025

8/10 Good

Leticia, Scotch Plains

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

B

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Traveled with family and small children, Traveled with family
Liked: Amenities
Great site
Stayed 2 nights in Mar 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Room much larger than expected.
Stayed 1 night in Mar 2025

8/10 Good

Christina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was very pleased with my stay. The staff handled the few issues that arose quickly and professionally.
Stayed 2 nights in Mar 2025

4/10 Poor

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book elsewhere, breakfast is add on charge, which would not be as bad if it was decent but its not. Also breakfast doesnt open until 600 m-f and not until 7 a.m. sat and sun. Honestly guys breakfast needs to start at 530 everday.
Stayed 4 nights in Mar 2025

6/10 Okay

Patrick

Stayed 1 night in Feb 2025

4/10 Poor

Tesha

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bed bugs - room 902.
Stayed 1 night in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were helpful and polite.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandria

Stayed 1 night in Mar 2025

8/10 Good

Tondalaya

Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kyle

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Bugs, stains, and unsanitary, oh my!

The check in process was easy and the front desk attendant was welcoming. I checked in late at night and I stayed for two nights. The room was what you'd expect for the average hotel room. The large window allowed for a lot of natural light which was nice. The bed was comfortable. Unfortunately, there were multiple roaches of varying size scurrying around in the bathroom, half a dozen white stains all over the carpet, and there was a stain on the bed sheets. I informed the front desk and showed her pictures of the bugs and stains so that they will hopefully address the issue before allowing another guest to stay in the room. I needed a plate and silverware on my 2nd night there so that I could enjoy leftovers I brought into the hotel. I asked the front desk attendant if they had a plate and silverware. He provided plasticware which was fine but suggested I heat my food up on menus and handed me two paper menus from behind the front desk. The hotel has a restuarant that obviously has plates so his suggestion was a bit odd and unsanitary. I declined his menus and I opted to go down to the restaurant myself to see if they would provide me with a plate and they happily did. I personally would not stay at this hotel again due to the bugs and stains in the room. Cleanliness was definitely an issue.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

justice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Misty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025