InTown Suites Extended Stay Newport News VA - North

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InTown Suites Extended Stay Newport News VA - North

Premium Room, 1 Queen Bed | Private kitchen
Reception
Premium Room, 1 Queen Bed | Desk, laptop workspace, bed sheets
Exterior
49-inch flat-screen TV with cable channels, TV

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking included
  • Laundry

Explore the area

Map
12015 Jeffeson Ave, Newport News, VA, 23606
  • Sentara Port Warwick
    2 min drive
  • Patrick Henry Mall
    3 min drive
  • Virginia Living Museum
    5 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    9 min drive

Room options

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Double Bed

  • 300 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

InTown Suites Extended Stay Newport News VA - North

Hotel in Central Newport News
Along with laundry facilities, this hotel has ATM/banking services and free self parking. Other amenities include a vending machine. Weekly housekeeping is available.
InTown Suites Extended Stay Newport News VA - North offers 20 accommodations. 49-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

InTown Suites Extended Stay Newport News VA - North features a vending machine, laundry facilities, and an ATM. The property has a front desk available during limited hours. Complimentary self parking is available on site.

InTown Suites Extended Stay Newport News VA - North has designated areas for smoking.

Languages

English

Property amenities

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

More

  • Desk
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 7:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

Property is also known as

InTown Suites Extended Stay Newport News VA North
InTown Suites Extended Stay Newport News VA - North Hotel
InTown Suites Extended Stay Newport News VA - North Newport News

InTown Suites Extended Stay Newport News VA - North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 5 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 5 out of 21 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Dustin

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
It was really hard to get in touch with anyone as far as customer service goes, and when you did they werent the friendliest. Also my bathroom could have been cleaned better before i checked in.. The place wasn't completely terrible, but I wouldn't go back.
Stayed 7 nights in Jul 2024

8/10 Good

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

2/10 Terrible

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I ever stood in!!!!!!!!!
I would not recommend this hotel to no one I know or others looking for a place to stay. The room is nothing like the pictures that is posted on the site. The room smells so bad that we had to buy spray and plug ins just it can have a decent smell and still that didn’t work . My clothes and everything else I had smell like the room which wasn’t a pleasant smell at all. They don’t even provide extra towels or toilet tissue so I had to go out my way and purchase extra towels and whatever else the room didn’t provide.
Stayed 8 nights in Jul 2021

2/10 Terrible

Ricardo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst place I’ve ever booked for my family and self!!! The place isn’t at all updated!! Rooms smell like a box of cigarettes and an awful scent spray they try to cover the smell with. When we got there after a long drive we booked a double bed room they said on their end that’s not was noted down I should Kyiara my reservation and said oh well! She wasn’t helpful at all we try looking forward other hotels in the area but everything was completely booked. I stressed to her that we drove from far away and my kids were super tired and where are they suppose to sleep. I had to go but air mattress bedding pillows to accommodate ourself in the tiny room. Since they couldn’t even provide that being they messed up on the booking. I asked to speak to a manager and kyiara refused to direct me to her manager or anyone above higher power. The place seems like a halfway home. In back of the building seems like sketchy stuff be going on. Lots of drug users staying in this hotel not family friendly dirty stinking and you have to bring your own toilets tissue towels etc. also cant stress enough the creepy crawlers on the walls. Instead of a hotel this is more like an apartment building beware!! Don’t let the pictures fool you this place is the worst don’t stay at all. Horrible horrible horrible!! They did the same thing to my sister who booked with me.
Stayed 8 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their beds are itchy and the people that stay here are rude and noisy you cant cook on the stove cause it gets too smokey i will never stay here again
Stayed 7 nights in Jul 2021

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
The room was perfect for our family. Great location. Close to everything!
Stayed 7 nights in Jul 2021

10/10 Excellent

Mearl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service nice clean rooms easy access to food and other facilities
Stayed 7 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service upon entry was great. We had a peaceful stay in a very nice corner room. Room was clean and smelt good when we got there though we did not get any housekeeping the entire time we were there. Property is well managed, no smell of smoke or dirt lingering around and we had all amenities needed for a long stay. Great bargain, In town suites will be my new way of traveling!
Stayed 8 nights in Apr 2021

6/10 Okay

Verified traveler

Stayed 13 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect fit for the family
Stayed 7 nights in Jan 2021

6/10 Okay

Verified traveler

Stayed 19 nights in Oct 2020

10/10 Excellent

Rhonda

Stayed 7 nights in Oct 2020

2/10 Terrible

Larry

Disliked: Staff & service, property conditions & facilities
Unprofessional
First of all the property attendant never picks up his phone when you need him the most. I was stranded outside for a hour 2 nights in a row because he wouldn’t pick up the phone to give me my key. Very unprofessional. Also my license plate tags got stolen there. Wouldn’t recommend to anyone
Stayed 7 nights in Sep 2020

10/10 Excellent

Rhonda

Stayed 7 nights in Oct 2020

6/10 Okay

Michelle

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Overall stay was ok, however there was a large stain in the restroom on the floor also towel bar was hanging off the wall. I was told that it was my only room and I could accept or go to another hotel. Of course I could not since I booked through hotels.com
Stayed 17 nights in Sep 2020

6/10 Okay

Clifton

Traveled with family
Search around
It was what it was
Stayed 7 nights in Aug 2020

2/10 Terrible

Verified traveler

Stayed 10 nights in May 2020