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Quality Inn Hampton - Newport News

2.5 star property

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Photo gallery for Quality Inn Hampton - Newport News

Breakfast area
Exterior
Seasonal outdoor pool
Reception
Standard Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
The current price is $88
includes taxes & fees
Jun 14 - Jun 15

Explore the area

View in a map
2138 West Mercury Blvd, Hampton, VA, 23666
  • Place, Peninsula Town Center
    ‪8 min walk‬
  • Place, Hampton Coliseum
    ‪3 min drive‬
  • Place, Hampton Roads Convention Center
    ‪3 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About this property

Quality Inn Hampton - Newport News

Hampton hotel close to Hampton Roads Convention Center
This hotel features coffee/tea in a common area, a seasonal outdoor pool, and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.
Quality Inn Hampton - Newport News offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Quality Inn Hampton - Newport News features a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Wireless Internet access is complimentary. This Tuscan-style hotel also offers concierge services, laundry facilities, and an elevator. Onsite self parking is complimentary.

Quality Inn Hampton - Newport News has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Designated smoking areas
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Magnuson Hampton

Quality Inn Hotel

Quality Inn Hampton

Magnuson Hotel Hampton

Quality Inn Hotel Hampton

Quality Inn Hampton - Newport News Reviews

Reviews

5.8
Rating 10 - Excellent. 210 out of 892 reviews
Rating 8 - Good. 142 out of 892 reviews
Rating 6 - Okay. 132 out of 892 reviews
Rating 4 - Poor. 146 out of 892 reviews
Rating 2 - Terrible. 262 out of 892 reviews

5.4/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

DJ

Disliked: Cleanliness, amenities
Room, Major damage, hole in the closet door and more. Dirty, dirty EVERYWHERE, It was so bad I didn't let my feet touch the floor, the bed sheets were clean but that was all, No outlets, 120 or usb, I would've rated the stay an eighth of a star but this interface will not let you.
Stayed 1 night in Feb 2026

10/10 Excellent

Primitivo

Stayed 2 nights in Feb 2026

2/10 Terrible

Zakarrio

Stayed 1 night in Feb 2026

4/10 Poor

Carl

Stayed 2 nights in Feb 2026

2/10 Terrible

Tiara

Disliked: Cleanliness, property conditions & facilities
Rooms are disgusting! Looks nothing like photos online. The owner and whole family just sitting in the lobby when guests check in. There’s also a sign saying you can get a refund in first 15 min if you aren’t pleased, that’s a lie! I didn’t even take my bags in and was denied my refund. Trash!
Stayed 1 night in Feb 2026

2/10 Terrible

Joshua

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The chairs were filthy, stains and crumbs. My daughter spotted a bed bug ( I have a photo) on top of the bedding, belly up. We left immediately, reported the conditions to front desk. An older gentleman, approached me and looked at the picture denied it was real. I said it’s still there go look. The property had dog pop at stair well, and trash and litter all in the parking lot. Definitely a drug/prostitution issue here.
Stayed 1 night in Feb 2026

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
Took half an hour to even find a staff member to check in, my room that i booked was not ready and had to be transferred. Replacement room did not have working lights and key card i was given did not even open up the main building to let me back in the lobby in 30c weather
Stayed 7 nights in Feb 2026

4/10 Poor

Katherine

Traveled with partner
Disliked: Cleanliness
Room outdated stains on the bed covers. The tub was chipping. We was on the first floor by the stairs. Was SOO loud Could hear people coming down the stairs. Could hear the maids cart coming a mile away. Staff was nice though
Stayed 1 night in Feb 2026

10/10 Excellent

Kameesha

Stayed 2 nights in Feb 2026

2/10 Terrible

SarahJayne

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn't very clean and in the middle of the night there was a strange man who banged on our door about 20 times before he peaked into the window and walked away. Very unsettling.
Stayed 2 nights in Feb 2026

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Room clean staff was great
Stayed 1 night in Jan 2026

6/10 Okay

Tynece

Traveled with group
The cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Blake

Stayed 2 nights in Jan 2026

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Oct 2025

2/10 Terrible

Robert

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Switched rooms and there were the same problems. Room was neglected. Infested with gnats/ bugs. bedding was filthy. Even after sveral requested, replacements were not provided upon return. I wish I had paid with my credit card so i could have disputed my stay. I will never go back.
Stayed 3 nights in Oct 2025

2/10 Terrible

Zack

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty. No perks, felt like was
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

8/10 Good

Christopher, Glen Allen

All ok
Stayed 1 night in Nov 2025

4/10 Poor

Carter

Disliked: Cleanliness, amenities, property conditions & facilities
They did not put fresh sheets on the bed when we checked in. The prior guests sheets were still on the bed. I asked them to put down all new sheets and cases. They put down a new top sheet, but not new pillow cases or base sheet or blanket. The bathroom shower hadnt been cleaned in weeks. Never staying here again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 1 night in Nov 2025

2/10 Terrible

Malona

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The room we were given was accessible from the parking lot not a problem. The problem was there were multiple cars in the parking lot with people hamging out in them. The car parked directly in front of our room door had knives visable in it. Get in the room it smelled like someone had just left smoking weed. The blankehad burn holes all in it the Tv stand/dresser looked like it hadn't been cleaned dirt all under the glass that sat on the dresser. Spider webs in the corners spider crawling on closet door. Mirror in the bathroom broke. Burn marks on toilet seat. Shower walls and soap holder dirty like they hadnt been cleaned.Vent in bathroom moldy and broke. All out dirty and and very unsafe.
This is the dirt under the glass where the TV is
The burns in the blanket
Spider web possible nest
Stayed 1 night in Nov 2025

2/10 Terrible

Rhonda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No available equipment to transport luggage to your room. I was told you are to leave your luggage in the car then get room key and drive luggage to the room I explained I had taken a Uber. It only gets worse My husband pushes a walker they placed use in a smoke odor room on the other side away from the front lobby we couldn’t look at another room because it took a minute for elevator to move and it smelled like urine I asked if we could be put in another room on the first floor we were told later when asked about change later it was a different front desk employee he was unable to communicate he did not speak English kept telling me tomorrow there’s a lot more think you get the message what an experience
Stayed 3 nights in Nov 2025

2/10 Terrible

Evyan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Requested non-smoking rooms the room reeked of stale cigarettes smoke, the sheets on the bed had cigarette hole in them and not looking clean also the pillow where filthy yellow with stains on them with all this making it impossible to stay at this hotel
Old sheets with cigarettes holes
Yellow stains on pillows also room smells like stale cigarettes we requested two non smoking rooms
Cigarettes holes in sheets
Stayed 3 nights in Nov 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
Staff is awesome
Stayed 3 nights in Nov 2025