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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Desk, blackout drapes, iron/ironing board, free WiFi
Reception
Reception
Seasonal outdoor pool
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Laundry

Explore the area

Map
2138 West Mercury Blvd, Hampton, VA, 23666
  • Hampton Roads Convention Center
    ā€Ŗ3 min driveā€¬
  • Hampton Coliseum
    ā€Ŗ4 min driveā€¬
  • Boo Williams Sportplex
    ā€Ŗ5 min driveā€¬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ā€Ŗ30 min driveā€¬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Hampton hotel close to Hampton Roads Convention Center
This hotel features coffee/tea in a common area, a seasonal outdoor pool, and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.
Quality Inn offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Quality Inn features a seasonal outdoor pool, a vending machine, and coffee/tea in a common area. Wireless Internet access is complimentary. This Tuscan-style hotel also offers concierge services, laundry facilities, and an elevator. Onsite self parking is complimentary. A total renovation of this property was completed in May 2020.

Quality Inn has designated areas for smoking.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1985
  • Designated smoking areas
  • Renovated entire property - May 2020
  • Tuscan architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Magnuson Hampton
Quality Inn Hotel
Quality Inn Hampton
Magnuson Hotel Hampton
Quality Inn Hotel Hampton

Quality Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 166 out of 699 reviews
Rating 8 - Good. 127 out of 699 reviews
Rating 6 - Okay. 116 out of 699 reviews
Rating 4 - Poor. 114 out of 699 reviews
Rating 2 - Terrible. 176 out of 699 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tomeka

Stayed 1 night in Dec 2024

10/10 Excellent

RITA

Stayed 1 night in Dec 2024

10/10 Excellent

nolita

Stayed 2 nights in Dec 2024

10/10 Excellent

nolita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Tomeka

Stayed 1 night in Dec 2024

10/10 Excellent

Vondia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Brenda

Traveled with family
No trash can room, room not clean
Stayed 1 night in Nov 2024

8/10 Good

Jermell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Melody

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever againā€¦ā€¦ā€¦
It was one of the most dirtiest god awful smell and the tub was extremely disgusting I could not believe it then he put me way down in the back with a lot of woods and I was the only car that far down it was scary then it was a connecting room that look like someone could break in at any moment. Please Hotel.com let this business go it is making me not to ever reserve anything with you guys again. Yes I am aware not all hotels, motels etcā€¦ā€¦. But this one here should not be up and running! Very sad and so disappointing that they are charging anyone to stay there. I left and im taking my lot on this one. Never again!
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Place Is Filthy!
The rooms were filthy. The halls were nasty and there were shady characters lingering around the property. There is very little "quality" about this inn.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Traveled with group
Liked: Amenities
Clean room and quick check in
Stayed 1 night in Nov 2024

6/10 Okay

Roshad

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wasnā€™t the best trip
Honestly, the gentleman at the front desk was incredibly nice, we left early due to: the door to the bathroom wouldnā€™t close the faucet in the Sprayed two ways, one of the tiles on the floor/wall hung off, the door that lead outside look like it had had someone attempt to break in šŸ˜… we ending up leaving early and even that was sketch. We had to ask a police officer to come because two men stalked me and my friends each time we left our room
Stayed 2 nights in Nov 2024

8/10 Good

Quenton

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Chamel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the worst I donā€™t know how they are still open for business. Had to get a room change because the first room reeked of a chemical spray coming from the filthy looking carpet (which Ed gave us headaches by morning time), had no refrigerator missing light bulbs and you can clearly see dirt on the walls and furniture. The bathroom door was coming apart not to mention the desk chair cushion is all ripped up. They was able to change the room until the next day the second room thankfully lacked the dirty carpet and smell but bathroom was the same and there was no ice bucket or ironing board in the room I called to see if they can bring it after an hour wait I had to go down myself then follow him around to different empty rooms in search of these items which only revealed more rooms in horrible conditions. This was a last minute trip it was a busy weekend because of the college homecoming week and it wasnā€™t the cheapest location I could find which I thought would have left me in a better spot but obviously I was wrong they need to rename themselves ā€œLow Quality Innā€ this was my first time ever stay in a Quality Inn and I will never stay in another one anywhere again.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Nightmare
Musty and smoky. Didnā€™t stay. Asked for money back.
Stayed 2 nights in Oct 2024

2/10 Terrible

Onyeka

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to do some serious work on this property. The elevator is broken and the rooms smell. Itā€™s so bad.
Stayed 2 nights in Oct 2024

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Worn out. In need of repair. Doors open to the street. Itā€™s a motel essentially. Very uncomfortable bed frame. Like a big stiff metal box. Not good.
Stayed 4 nights in Oct 2024

2/10 Terrible

Jonathan

Disliked: Staff & service, amenities, property conditions & facilities
Dirty room and smells
Stayed 2 nights in Oct 2024

2/10 Terrible

INGRID

Disliked: Cleanliness, property conditions & facilities
So dirty i didn't want my skin to touch anything. I didn't sleep under the sheets.
Stayed 1 night in Oct 2024

6/10 Okay

Jesusa

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Rigoberto

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Kaylee

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
there were HUGE roaches all over the property. we found one dead in our room upon arrival. they were all over the outside of the property.
Stayed 4 nights in Jul 2024

8/10 Good

Quailee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Mike (Zongyou)

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty, too many homeless people out the room
Stayed 2 nights in Sep 2024