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Passage House Hotel

3.0 star property

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Photo gallery for Passage House Hotel

Breakfast, lunch and dinner served
Boating
Indoor pool
Self-Catering One Bedroom Estuary Duplex Apartment | Desk, blackout drapes, iron/ironing board, free WiFi
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

Map
Kingsteignton Hackney Lane, Newton Abbot, England, TQ12 3QH
  • Shaldon Beach
    ‪15 min drive‬
  • Teignmouth Back Beach
    ‪19 min drive‬
  • Teignmouth Beach
    ‪22 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

  • 131 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Self-Catering Two Bedroom Estuary View Duplex Apartment

Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering Two Bedroom Estuary View Duplex Apartment

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Self-Catering Two Bedroom Penthouse Estuary Apartment

Self-Catering Two Bedroom Penthouse Estuary Apartment | Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering Two Bedroom Penthouse Estuary Apartment

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Self-Catering Two Bedroom Estuary View Level Apartment

Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering Two Bedroom Estuary View Level Apartment

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Estuary Double

Estuary Double | Desk, blackout drapes, iron/ironing board, free WiFi

Estuary Double

  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double or Twin Room

  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Self-Catering One Bedroom Estuary Duplex Apartment

Self-Catering One Bedroom Estuary Duplex Apartment | Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering One Bedroom Estuary Duplex Apartment

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double or Twin

  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Self-Catering One Bedroom Rear View Apartment

Self-Catering One Bedroom Rear View Apartment | Living area | TV

Self-Catering One Bedroom Rear View Apartment

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Estuary Twin or Double

Desk, blackout drapes, iron/ironing board, free WiFi

Estuary Twin or Double

  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Self-Catering One Bedroom Estuary Lodge Apartment

Self-Catering One Bedroom Estuary Lodge Apartment | Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering One Bedroom Estuary Lodge Apartment

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Self-Catering One Bedroom Estuary Level Apartment

Self-Catering One Bedroom Estuary Level Apartment | Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering One Bedroom Estuary Level Apartment

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room

  • 180 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

  • 177 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Passage House Hotel

3-star Newton Abbot hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and a business center.
Passage House Hotel offers 90 accommodations with coffee/tea makers and hair dryers. This Newton Abbot hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Passage House Hotel provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, an arcade/game room, and a garden. Complimentary self parking is available on site.

Passage House Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
Vue Restaurant - This restaurant serves breakfast, lunch, and dinner.
Passage House Inn - Overlooking the garden, this family restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Passage House Inn
  • Vue Restaurant

Things to do

  • Arcade/game room
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 per person
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Passage House Hotel Newton Abbot
Passage House Newton Abbot
Hotel Passage House Hotel Newton Abbot
Newton Abbot Passage House Hotel Hotel
Hotel Passage House Hotel
Passage Hotel
Passage House
Passage House Hotel
Passage House
Best Western Passage House Hotel
Passage House Newton Abbot
Passage House Hotel Hotel
Passage House Hotel Newton Abbot
Passage House Hotel Hotel Newton Abbot

Passage House Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 249 out of 739 reviews
Rating 8 - Good. 307 out of 739 reviews
Rating 6 - Okay. 117 out of 739 reviews
Rating 4 - Poor. 44 out of 739 reviews
Rating 2 - Terrible. 22 out of 739 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Oct 2024

8/10 Good

Tracy

Traveled with group
Wonderful room with balcony overlooking the river. Staff very approachable. Breakfast awful but complaints listened to and acted upon
Stayed 2 nights in Oct 2024

8/10 Good

MARTIN

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location, rooms nice and big
Stayed 2 nights in Oct 2024

10/10 Excellent

Lee

Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with stunning views over the water
Stayed 1 night in Oct 2024

8/10 Good

Jacqui

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great hotel
Great hotel, could do with a lick of paint in a few places, but other than that I can’t fault it. Comfy bed, clean room, and beautiful views.
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities
Booked hotel for last minute business trip. Check in was smooth and dinner was decent. Pool was nice as well. Room was a good size and fair for the price and had all the amenities required. Main problem was the bed, as the mattress was extremely uncomfortable and led to a really bad night's sleep.
Stayed 1 night in Oct 2024

4/10 Poor

Jane

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Needs updating
Room had a smell to it..and very cold...did not have a warm cosy friendly feeling. Glad it was just one night. Bed however was comfortable
Stayed 1 night in Oct 2024

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, amenities
Large self catering apartment in beautiful location
Stayed 7 nights in Sep 2024

6/10 Okay

Lisa

Stayed 1 night in Sep 2024

8/10 Good

Darran

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Scolmore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet accommodation with friendly staff.
Clean and tidy with friendly staff and a great pub on site too.
Stayed 1 night in Sep 2024

8/10 Good

Owen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
A good night stay, with the bonus of a nice swimming pool. The hotel itself needs a bit of an update but not unpleasant at all. The breakfast was also good and all staff were attentive and welcoming. The family room was perfect for a family of 3 - plenty of space and beds were comfortable.
Stayed 1 night in Sep 2024

6/10 Okay

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
This is a perfectly good hotel but is akin to a Travel lodge or motel - albeit with a leisure centre and pool. It appears that the hotel gets lots of coach parties as we were unable to book a table to eat until 8.30pm so went to the adjacent pub instead. The location is lovely on the banks of the River Teign.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Staff & service, amenities
Visiting family nearby so convenient. The rooms , having stayed once before, are a bit tired and need some love and attention. With the Passage Inn by the river edge just a few metres away and the sun shining it can be quite pleasant. Staff in hotel and Inn are friendly and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Jillian Sarah

Liked: Cleanliness, staff & service, amenities
Wonderful situation and lovely views. Staff competant, and polite, and food good, but a slightly run down feel to the place. Needs refurbishment in some areas. Bedroom not very nice with stained carpet and old fashioned bathroom.
Stayed 2 nights in Sep 2024

6/10 Okay

Carl Martyn

Business traveler
Liked: Staff & service
Seen better days
Friendly staff, building a little tired.
Stayed 1 night in Sep 2024

8/10 Good

Grzegorz

Stayed 1 night in Jun 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Travel instructions could be more specific and accurate.
Stayed 2 nights in Sep 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at a lovely location.
Very nice hotel..nice room..however..we could not eat in the evening of our 2nd night because of coach partys..we were not told that at certain times they could not feed us..luckily we walked down to the riverside pub where they were more accomodating..otherwise we would have gone to bed hungry...not sure if its right that residents are treated secondary to coach partys but nevertheless..apart from that it was a nice stay at a reasonable room rate.
Stayed 2 nights in Aug 2024

8/10 Good

Patience

Traveled with family
Liked: Staff & service
We had a great stay, and the staff were incredibly helpful and friendly. The self-catering apartment we stayed in was convenient and comfortable for us. We spent a lot of time at the pool and loved the views from our balcony. While the lodge we stayed in could use a bit of an update, overall, we were very satisfied with our experience.
Stayed 4 nights in Aug 2024

6/10 Okay

Richard

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in need of some investment. The rooms feel tired. Ok for a one night stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024