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Passage House Hotel

3.0 star property

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Photo gallery for Passage House Hotel

Breakfast, lunch and dinner served
Indoor pool
Terrace/patio
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
$122
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Kingsteignton Hackney Lane, Newton Abbot, England, TQ12 3QH
  • Place, Princess Theatre
    ‪12 min drive‬
  • Place, Babbacombe Beach
    ‪14 min drive‬
  • Place, Powderham Castle
    ‪21 min drive‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room

  • 180 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double or Twin Room

8.0 out of 10
Very good
(13 reviews)
  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Estuary Double

Estuary Double | Desk, blackout drapes, iron/ironing board, free WiFi

Estuary Double

9.6 out of 10
Exceptional
(4 reviews)
  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Estuary Twin or Double

Desk, blackout drapes, iron/ironing board, free WiFi

Estuary Twin or Double

8.6 out of 10
Excellent
(8 reviews)
  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double or Twin

8.8 out of 10
Excellent
(6 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 131 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(8 reviews)
  • 131 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

8.8 out of 10
Excellent
(18 reviews)
  • 177 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Self-Catering One Bedroom Estuary Lodge Apartment

Self-Catering One Bedroom Estuary Lodge Apartment | Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering One Bedroom Estuary Lodge Apartment

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Self-Catering One Bedroom Estuary Level Apartment

Self-Catering One Bedroom Estuary Level Apartment | Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering One Bedroom Estuary Level Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Self-Catering One Bedroom Estuary Duplex Apartment

Self-Catering One Bedroom Estuary Duplex Apartment | Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering One Bedroom Estuary Duplex Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Self-Catering One Bedroom Rear View Apartment

Self-Catering One Bedroom Rear View Apartment | Living area | TV

Self-Catering One Bedroom Rear View Apartment

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Self-Catering Two Bedroom Estuary View Level Apartment

Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering Two Bedroom Estuary View Level Apartment

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Self-Catering Two Bedroom Penthouse Estuary Apartment

Self-Catering Two Bedroom Penthouse Estuary Apartment | Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering Two Bedroom Penthouse Estuary Apartment

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Self-Catering Two Bedroom Estuary View Duplex Apartment

Desk, blackout drapes, iron/ironing board, free WiFi

Self-Catering Two Bedroom Estuary View Duplex Apartment

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Passage House Hotel

3-star Newton Abbot hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and a business center.
Passage House Hotel offers 90 accommodations with coffee/tea makers and hair dryers. This Newton Abbot hotel provides complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Passage House Hotel provides a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, an arcade/game room, and a garden. Complimentary self parking is available on site.

Passage House Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
Vue Restaurant - This restaurant serves breakfast, lunch, and dinner.
Passage House Inn - Overlooking the garden, this family restaurant serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Passage House Inn
  • Vue Restaurant

Things to do

  • Arcade/game room
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from October 9 2025 to April 1 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 per person
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Passage House Hotel Newton Abbot
Passage House Newton Abbot
Hotel Passage House Hotel Newton Abbot
Newton Abbot Passage House Hotel Hotel
Hotel Passage House Hotel
Passage Hotel
Passage House
Passage House Hotel
Passage House
Best Western Passage House Hotel
Passage House Newton Abbot
Passage House Hotel Hotel
Passage House Hotel Newton Abbot
Passage House Hotel Hotel Newton Abbot

Reviews

Passage House Hotel Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 289 out of 849 reviews
Rating 8 - Good. 355 out of 849 reviews
Rating 6 - Okay. 134 out of 849 reviews
Rating 4 - Poor. 49 out of 849 reviews
Rating 2 - Terrible. 22 out of 849 reviews

Reviews

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly fine stay

We had a good stay. The was nice and roomy but just very hot - the window could only be tilted a tiny bit and there was a small fan provided - which didn’t provide much relief. They really should be fitted with A/c’s given a nights stay isn’t cheap. Staff were all lovely. We used the pool which we had all to ourselves. Breakfast was fine. Had expected a buffet but it was to order. Would’ve expected some cheese & cold meats options as well. The location is very pretty and the pub next door is lovely directly set by the river.
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, room comfort

Fabulous location

The location is fabulous with views across the estuary and wading birds. Also there is a walk alongside the estuary to a nature reserve.
Stayed 1 night in Jul 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jed

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Gill

Stayed 2 nights in Jul 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great location

Enjoyed 3 nights here in July 2025. The location is great - a quiet spot at the head of the Teign with river and countryside views, plenty of bird life on the mud flats and reeds. It’s a short drive into Teignmouth or Sheldon and not far to other resorts such as Dawlish, Torquay, Babbacombe and Paignton. There is an indoor pool and sauna plus a spa offering various massage treatments. The staff were all very helpful. Would definitely stay here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service
Nothing in Devon can disappoint except the boarder with Somerset
Stayed 2 nights in Jun 2025

8/10 Good

Virginia

Traveled with partner
Liked: Cleanliness, amenities
It was clean, a nice place to stay
Stayed 3 nights in Jun 2025

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pool cold apart from that was nice staff couldn’t do enough
Stayed 2 nights in Apr 2025

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

4/10 Poor

COLIN

Business traveler
Liked: Room comfort
Disliked: Staff & service

Oh dear will not return to this worsening location

We have been to this hotel, many times over the past 5 years, this will be our last time, very Disappointed by the attitude from the reception staff not trusted to borrow extn lead had to leave driving licence as security then demanded £10 for 1 hour later check out. Breakfast was also poor due to the coach parties, we weren’t warned about busyness and there was not enough personnel to deal with numbers Breakfast was poor with very greasy food Poor response when leaving with no pleasantries form the reception Could not believe how poor the cleaning was clearly staff not given time to clean properly see pictures
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Good stay, great staff

Lovely staff and location. Special early Sunday breakfast laid on for us as we were in a cycling event- great gesture! Some of the decor is now dating and tiring a little, especially the corridors with heavier use. The gym area with aerobic equipment is carpeted and a bit smelly… maybe a new non-carpet floor? I’m being picky though! Overall a good experience
Stayed 1 night in Jun 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Room was good, clean. Was able to park near the room. location was good as participated in the Dartmoor Classic. Did not have the breakfast as I had to leave before breakfast started although the hotel were starting breakfast early for participants which was a kind gesture. Only fault was there were no USB Charging ports in my room.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Reception was quick, efficient and friendly. They immediately found my booking and knew it was pre-paid. The room was clean and comfortable. I didn't use any other facilities but they were explained to me. Would stay again
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size, the bathroom could do with an update but was clean and usable. TV in the room was rather small. Breakfast was lovely but the conservatory could do with some fans as it was very hot. Great location, nice country walk from hotel. Pool and gym facilities clean and good value at the price we paid for the hotel and I would recommend the hotel.
Stayed 2 nights in Jun 2025

4/10 Poor

Beverley

Stayed 2 nights in Jun 2025

8/10 Good

Matthew

Stayed 1 night in Jun 2025

8/10 Good

Debra

Stayed 1 night in May 2025

10/10 Excellent

Louise

Stayed 1 night in May 2025

10/10 Excellent

Carolin

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay, bed comfy and delicious breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jane and I stayed at the beginning of June 25. We had a lovely stay. The staff were as friendly and efficient as ever. This is our second stay of the year. Breakfast was everything you could want. Beds were as comfortable as ever. The hotel was a superb base for visiting all of the surrounding areas and was a lovely place to spend an afternoon relaxing and planning our next adventure. We are looking forward to our next stay, later in the Summer. Jane and Mark - Southampton
Stayed 5 nights in Jun 2025

6/10 Okay

Gillian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mould on ceiling in bathroom, heating has been left of full even on a warm day so the room was unbearable.
Stayed 1 night in Jun 2025

6/10 Okay

Barrie

Business traveler
Liked: Staff & service, room comfort
Hotel ok just dated food good staff friendly outside decking needs changing rotten in areas and dangerous would assume slippery when damp..view from hotel stunning on the estuary hotel seriously needs updating
Stayed 1 night in Jun 2025

10/10 Excellent

Gillian

Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 3 nights in May 2025