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Hilton Jiuzhaigou Resort

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Jiuzhaigou Resort

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Kiko Dino Family Room | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Zhangzha Town, Jiuzhaigou County,, Aba Autonomous Prefecture, Ngawa Autonomous Prefecture, Sichuan, 623402
  • Jiuzhai Valley National Park
    11 min drive
  • Ganhaizi National Forest Park
    13 min drive
  • Jiafan Ancient City
    13 min drive

Room options

View all photos for Room, 1 King Bed (Guest)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Guest)

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Lake View Room

View from room

Twin Deluxe Lake View Room

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe Lake View Room

Premium bedding, minibar, in-room safe, desk

King Deluxe Lake View Room

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Hilton Deluxe Suite

Hilton Deluxe Suite | Living area | 49-inch TV with cable channels, pay movies

Hilton Deluxe Suite

  • 1485 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room (Guest)

Premium bedding, minibar, in-room safe, desk

Twin Room (Guest)

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Hilton Suite

Hilton Suite | Living area | 49-inch TV with cable channels, pay movies

Hilton Suite

  • 969 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Kiko Dino Family Room

Kiko Dino Family Room | Premium bedding, minibar, in-room safe, desk

Kiko Dino Family Room

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

About this property

Hilton Jiuzhaigou Resort

4.5-star Jiuzhaigou County resort with bar/lounge
This resort features 2 restaurants, a bar/lounge, and a complimentary children's club. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Hilton Jiuzhaigou Resort offers 255 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Jiuzhaigou County resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the resort's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 29407 square feet (2732 square meters) include conference space. This Art Deco resort also offers a complimentary children's club, a vending machine, and a garden. Concierge services and wedding services can be provided.

Hilton Jiuzhaigou Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
琼鸟大堂吧 - This lobby lounge overlooks the garden.
“開”全日餐厅 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
麦中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 40 per hour)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 158 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • “開”全日餐厅
  • 琼鸟大堂吧
  • 麦中餐厅

Things to do

  • Free children's club
  • Shopping

Family friendly

  • Free children's club
  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 29,407 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (78 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Fee for in-room wired internet: CNY 40 per hour (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Jiuzhaigou Resort Ngawa Autonomous Prefecture
Hilton Jiuzhaigou Ngawa Autonomous Prefecture
Hilton Jiuzhaigou Ngawa Auton
Hilton Jiuzhaigou
Hilton Jiuzhaigou Resort Resort
Hilton Jiuzhaigou Resort Ngawa Autonomous Prefecture
Hilton Jiuzhaigou Resort Resort Ngawa Autonomous Prefecture

Hilton Jiuzhaigou Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 10 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Sant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience.

10/10 Excellent

Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with very friendly and considerate staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
the hotel is still very new and still being built. Everything is super clean. Staff is very helpful and friendly too.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice.
The hotel is new and the rooms are comfortable and quite luxurious. The buffet restaurant is a nice environment but the breakfast/dinner food standard was just ok. Staff were good and spoke English. The only real downside to the hotel is that the local area is pretty much a building site, but this won't bother you too much as you can take a taxi easily to Jiuzhaigou.
Stayed 3 nights in Jun 2017

10/10 Excellent

Zhenglong

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jimmy

Stayed 1 night in May 2023

10/10 Excellent

Rosa M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great.
The hotel is amazing, the service is exeptional, the food is also very good, the people is very kind.
Stayed 3 nights in Jun 2021

8/10 Good

hisayan, Tianjin

Traveled with group
Liked: Cleanliness, amenities
施設は清潔でいうことはありませんでした。 ただ、ヒルトンホテルだったら、食事でも感動できたら、というのが正直な感想です。 決して美味しくないというわけではありませんが、もっとレベルの高いものを期待していました。
Stayed 2 nights in Jan 2020

10/10 Excellent

MINSUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 깨끗하고 방이 넓고 좋아요 최고 입니다
Stayed 2 nights in Jan 2020

8/10 Good

Taka, Tianjin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
国慶節直前にオープンしたばかりだったので、ホテルもお部屋も綺麗。一般的なルームクリーニングなどのホテルサービスはまだまだ平均に追いついておらず、教育が必要。が、有名な観光地とは言え中国の田舎で英語を話せるスタッフがいるのは外国人にとっては重要なポイントだと思う。 九寨溝のチケットを事前にメールで問い合わせ、到着後も親身になってトライしてくれたが、国慶節期間、また地震後オープンしたばかりということもあってか結局観光出来なかったのは残念だった。外国人の個人での観光は不可能に近いのであれば(祝日期間)、今後はホテルでチケット購入可能などのサービスを期待したい！中国では難しいことはわかるけれど。。 九寨溝以外にも美しい観光地があり、かつスタッフも気持ちの良い対応の方々ばかりでとても良い滞在だった。今度こそ九寨溝を訪れたい！
Stayed 3 nights in Sep 2019