Beginning of main content

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Amenities

All-inclusive Details

This lodge is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included.

  • Gratuities included
  • Minibar (all beverages included)

Property Features

Neptune Ngorongoro Luxury Lodge is an all-inclusive lodge. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Neptune Ngorongoro Luxury Lodge features an outdoor pool and a sauna. The lodge offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This all-inclusive lodge also offers spa services, a library, and a terrace. Onsite self parking is complimentary.

Neptune Ngorongoro Luxury Lodge has designated areas for smoking.

  • Library
  • Number of outdoor pools - 1
  • Babysitting or childcare
  • Elevator
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Spa treatment room(s)
  • Porter/bellhop
  • Grocery/convenience store
  • Tours/ticket assistance
  • Year Built - 2012
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Computer station
  • Safe-deposit box at front desk
  • Spa services on site
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Number of restaurants - 1
  • Snack bar/deli
  • Designated smoking areas
  • Pool umbrellas
  • Laundry facilities
  • Total number of rooms - 20
  • Television in common areas
  • Number of floors - 1
  • Number of buildings/towers - 20
  • Airport transportation (surcharge)
  • Garden
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare
  • Separate dining area

Room Amenities

Neptune Ngorongoro Luxury Lodge offers 20 accommodations with fireplaces and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. This Ngorongoro lodge provides complimentary wireless Internet access. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Fireplace
  • Ceiling fan
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Room service
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Separate dining area
  • Free WiFi
  • Separate living room
  • Furnished balcony or patio
  • Electric kettle
  • Towels provided
  • Number of bathrooms - 1
  • Bed sheets not available

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

The Accacia Restaurant - Overlooking the pool, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Zebra Bar - Onsite bar. Open daily.

Room service is available.

Spa Services

Mvua African Rain Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. Children under 12 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 2
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Nearby Activities

Guests can experience the thrill of a safari, and take advantage of an outdoor pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game drive on site
  • Safari on site
  • Game viewing on site

Hotel Policies

Payment types

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Pets allowed (no fees)

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are not available

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets stay free

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Hotel Names

  • Exploreans Lodge Ngorongoro
  • Exploreans Ngorongoro
  • Neptune Ngorongoro Luxury Lodge all inclusive
  • Exploreans Ngorongoro Lodge Ngorongoro Conservation Area
  • Exploreans Ngorongoro Ngorongoro Conservation Area
  • Ngorongoro Exploreans
  • Ngorongoro Exploreans Lodge
  • Ngorongoro Lodge Exploreans
  • Neptune Ngorongoro Luxury all inclusive
  • Neptune Ngorongoro Luxury
  • Neptune Ngorongoro Luxury Lodge Lodge
  • Neptune Ngorongoro Luxury Lodge Ngorongoro
  • Neptune Ngorongoro Luxury Lodge all inclusive
  • Neptune Ngorongoro Luxury Lodge Lodge Ngorongoro

Awards & Affiliations

Eco-Certified Property

This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?