Ngorongoro Serena Safari Lodge features a full-service spa. The lodge offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This business-friendly lodge also offers barbecue grills, an arcade/game room, and a garden. Complimentary self parking is available on site.
Ngorongoro Serena Safari Lodge is a smoke-free property.
Ngorongoro Serena Safari Lodge offers 75 air-conditioned accommodations with complimentary bottled water and bathrobes. These individually decorated and furnished accommodations have separate dining areas. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. In-room massages and hair dryers can be requested. Housekeeping is provided daily.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.
Ngorongoro Serena Safari Lodge has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
The onsite spa has massage/treatment rooms. Services include massages and body treatments. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 12:30 PM
Check-in time ends at 6:00 PM
Minimum check-in age is: 18
Check-out time is 10 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
No front desk
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Host will greet you
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Gap period enforced between guest stays - 24 hours