4/10 Poor
laura, NZ
Apr 8, 2016
Disliked: Staff & service, property conditions & facilities
Terrible
Arrived quite late at night, to a receptionist who didn't speak a word of English... We tried explaining we had already booked and paid through Expedia, and tried to get her to check the book or computer system for our booking but she never did. After 20mins of us trying to explain this to her she gave us a key to a room and off we went. The next morning upon checkout they tried to charge us for the room! So I had to show the new lady on reception all my confirmation emails / bookings etc to prove we'd already paid. In the end we just walked out. Aside from that the location isn't that great, but the cleanliness of the room was fine... I wouldn't stay here more than one night though.