See all properties

Palm Beach Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Palm Beach Hotel

Sundeck
Indoor pool, sun loungers
Front of property
Reception
Superior Double Room, 1 Queen Bed | Minibar, in-room safe, rollaway beds, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Parking included
  • Room service

Explore the area

Map
4B Biet Thu St, Nha Trang, Khanh Hoa
  • Nha Trang Night Market
    ‪6 min walk‬
  • April 2 Square
    ‪7 min walk‬
  • Louisiane Brewhouse
    ‪8 min walk‬
  • Nha Trang (NHA)
    ‪16 min walk‬

Room options

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | View from room

Deluxe Room, Sea View

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite, City View

Family Suite, City View | Minibar, in-room safe, rollaway beds, free WiFi

Family Suite, City View

  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View | View from room

Deluxe Room, Pool View

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Triple Room, City View

Family Triple Room, City View | Minibar, in-room safe, rollaway beds, free WiFi

Family Triple Room, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room, City View

Deluxe Room, City View | Minibar, in-room safe, rollaway beds, free WiFi

Deluxe Room, City View

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Triple Room, Lake View

Family Triple Room, Lake View | Minibar, in-room safe, rollaway beds, free WiFi

Family Triple Room, Lake View

  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About this property

Palm Beach Hotel

3-star hotel in Tran Phu Beach
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Palm Beach Hotel offers 65 accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aurora Spa has 6 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy.
In addition to a full-service spa, Palm Beach Hotel features an indoor pool and a hot tub. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 3-star property consist of a 24-hour business center, a meeting room, and limo/town car service. This Nha Trang hotel also offers a sauna, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite self parking is complimentary.

Palm Beach Hotel is a smoke-free property.

Palm - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Palm

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 200000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (one way)
  • Rollaway bed fee: VND 200000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Beach Palm Hotel
Hotel Palm Beach
Palm Beach Hotel Nha Trang
Palm Beach Hotel
Palm Hotel
Palm Beach Nha Trang
Palm Beach Hotel Hotel
Palm Beach Hotel Nha Trang
Palm Beach Hotel Hotel Nha Trang

Palm Beach Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 7 out of 51 reviews
Rating 8 - Good. 22 out of 51 reviews
Rating 6 - Okay. 7 out of 51 reviews
Rating 4 - Poor. 4 out of 51 reviews
Rating 2 - Terrible. 11 out of 51 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Christian

Disliked: Cleanliness, property conditions & facilities, room comfort
I want finish finish bay in Hotel .com because canot beleeve your partnair!
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never been to Vietnam so I booked this hotel in Nha Trang for 2 nights out of my 7 night stay to get a feel for the place.The hotel looked ok on Expedia. My room was a Deluxe with pool view. This room looked like the Standard Room of a ** Hotel, there was nothing deluxe about it. The best thing about the room was the bathroom but the water would only run to lukewarm. The room decor was grubby and cheap looking with marks all over the walls and there were little ants crawling around. There were large gaps in the floorboards and marks on the sheets. When I brought this to the attention of the cleaning staff, one member just shrugged her shoulders and indicated that the mark could not be washed out. On my last morning I went to breakfast about 8.50am, I knew there would be little food left but all i wanted was cereal and an omlette. There was no cereal and when I asked for an omelette the staff member just indicated to a plate containing and egg like substance that was already on a plate. I tasted a piece and if was cold and horrible. I walked away in disgust. Given the state of the hotel I refused to enter the pool. The only positive about this hotel is the location. It is in a busy area with loads of restaurants and a 2 minute walk to the beach. I used my second day to check out other hotels listed on Expedia.The Galliot - v/good but rooms no views and Rigel - out of the way on streets full of construction. I chose Boss Hotel which is 2 min from beach in busy area.
Stayed 2 nights in Apr 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice.
Stayed 3 nights in Oct 2018

8/10 Good

D, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Staff are friendly and helpful. I booked a double bed room but was allocated a room with 2-single beds. To compensate, we had a late check out
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveler

Old but clean
Nice hotel , however, does need some work , maintenance. On arrival safe did not work , keyless entry backing fell off when closing door. Bit of mould on stairway,hall walls.
Stayed 6 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
.
Not guest friendy hotel Staff behaviour terible demand extra payment for bringing guest.
Stayed 4 nights in Feb 2018

8/10 Good

kate@, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for beach
Nice hotel, friendly staff, cold indoor pool and good buffet breakfast included
Stayed 2 nights in Feb 2018

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude, Deceptive Staff - Classic Bait & Switch
We booked the Palm Beach Hotel during the Tet Holiday, but when we arrived to the Hotel we were informed otherwise. They tried to make us believe that we booked "Palm Beach 2" which is allegedly a hotel several blocks away. When I showed my natural suspicion, the Hotel staff gave me a rude look and advised that this "Palm Beach 2" was newer and cleaner and they would pay for a taxi there. Considering almost everything was booked solid due to Tet, we decided to hop in the taxi and drive over. The "Palm Beach 2" is in an unmarked location behind the Lanterns Restaurant. It's on a dirt, unpaved road next to a lot of construction. When we arrived, the Hotel Staff, and possibly the owner, asked for our passports. We simply stated that we'd like to see the room first - as we had already been blatantly lied to. He then made a snarky remark in Vietnamese and the staff showing us the room just snickered at us. The room was very clean and certainly new. However, we paid extra for a Balcony with View, and 1 Queen Bed. This room, as it was in a different hotel, had 2 twin beds and no balcony. Overall, the hotel was clean. But, the finishing touches have not yet been taken care of. There was no hot water at all during our stay and the breakfast was nasty. It seemed to be prepared ad hoc and there were dead flies in the sliced cucumbers. There's also a bathroom light that cannot be shut off because the electrical was likely done haphazardly. Would not recommend.

8/10 Good

Brittany , Nova Scotia , Canada

Liked: Room comfort
Location over service
Great location close to the beach. The hotel was a good value for what you pay for - basic and pretty clean.
Stayed 7 nights in Feb 2018

2/10 Terrible

koko, Ho Chi Minh City

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's terrible experience I ever had
I'm happy with the hotel location closed to city center, but I'm extremely disappointed of the condition of hotel, the room has stink smell ,dirty floor with lots of ants, the aircon was leaking and very noisy while its operating. it's worse experience I ever had, my whole family didn't have a good night sleep beacause of the disturbing loud muisc from outside of the street. we only stayed one night then moved out to other nice and clean hotel to stay for the rest of our holiday. I'm strongly not recommended this dirty and noisy hotel to everyone.
Stayed 5 nights in Jan 2018

6/10 Okay

Boguslaw

Liked: Staff & service
Disliked: Property conditions & facilities
How to cope with noise in the 3* hotel?
Very noisy area and clientele. Windows and doors no more tight to the exterior noise and smells. But staff very friendly and helpful.
Stayed 5 nights in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Old hotel
We arrived at noon. The lobby was behind a foot massage parlor and was dark. There was a black out, and the hotel had no backup generator. The reception demands that we leave our passports [Other hotels that we stayed at in Vietnam were satisfied with copies of our passports.] Without electricity we could not check in so we left our luggages there to come back a couple of hours later. We booked 2 deluxe rooms with sea view and balcony. The balcony is big enough for one chair, and we had a picaboo view of the beach through the iron bars of the window. The hotel is decaying. When it rained, water sipped through the window and the hall outside of our rooms were flooded. There was a sign in the bathroom that toilet paper has to be put in the small trash can; something we are not in the habit of doing. For breakfast the tickets were to be picked up every day. We had eggs the first morning, and for the rest of our stay we went outside for breakfast. The hotel provides no beach towel. The reason I chose this hotel was its proximity to the beach. I should have paid more attention to the prior guests’ warnings.
Stayed 5 nights in May 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy area beside with karaoke louge can not sleep
Not come back.Air condition does not work.Went down talked reception problem they told me will fix tomorow.wait for nothing never fix

8/10 Good

Verified traveler

Liked: Staff & service
Great location
Great location 2 minute walk to promenade and beautiful beach with great views.Hotel was good for location,shopping,restaurants etc.The pool is very small and on ground floor and surrounded by hotel do don't go there to sunbathe.Staff were helpful.Restaurant in great location on 7floor.However,table linens were dirty,and buffet food was not good. Because of location and price we gave it a 4 out of 5. You can always eat out!

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
Good budget hotel but choose the "deluxe" room.
The standard room of this hotel is very small . The shower and the toilet is very small too. It is hard for us to take a shower because of the tiny space of this restroom (Room 202). I could not ask for an up-grade even I am willing to pay more since the hotel is fully booked during the lunar new year week . The hotel is located in a very good area of Nha Trang city. We walk to the beach and enjoy a variety of local restaurants around the hotel . Wifi is weak but breakfast is very good .

2/10 Terrible

Ki Bum

Disliked: Cleanliness, staff & service, room comfort
Terrible hotel dont come here
First of all, i never ever rated hotels in my life because i thought it was just a waste of time writing all the little details that happened but i will write it for the first time. This hotel was terrible. Me and my girlfriend got there at 5am from the sleeping bus saigon to nha trang. And the hotel receptionist who just woke up from the bench hurriedly goes to the reception and seems to have a hard time finding our hotel reservation had to spend 30 minutes check in. And when we got there at 12 pm we expected a room with a "seaview" which we had to pay extra dollars ended up being a room with only a corner of sea view. I was so shocked and had nothing to say. We went down to the lobby and asked for a room with a legit seaview and they said this room is it. 1) hotel receptionist service is awful 2) hotel tricks foreigners for having a "seaview" which bascially has another building blocks the 99% of view. 3) lots of ants on the table where the phone is 4) asked for two extra towels because we needed them and they asked for why. At this point you really should be looking for another hotel.

8/10 Good

canadian, canada

Liked: Staff & service
Central located, by the beach.
Overall the stay was good. Breakfast could be a bit more varied, and kept warm. Our last morning was not good. Asked for 6am. wake up call, still waiting. Breakfast is from 6.30, but what they mean is that they start to get it ready then. We had to leave at 7am, and had to wake the night clerk . We asked for a taxi, but he was so sleep disorientated he couldn't understand.it was a bad ending to our stay. We ordered our own taxi.

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We enjoyed the place, just 100 meters from the beach. We opted for the 6th floor Seaview room with balcony. The breakfast was plentiful and tasty. The only issue I had was only 2 unused outlets were working, but I resolved that with a extension cord from the front desk. The staff was friendly and and some spoke English. I enjoyed my stay but I'm not a fan of the neighborhood which is a overpriced tourist trap. Even the beach itself is nice, the water is brown from the river nearby.

8/10 Good

traveller, canada

Liked: Cleanliness, staff & service
Nice hotel, close to beach and shopping. Staff ver
Noisy due to construction next door. If your poolside, noise from swimmers echos up.

8/10 Good

sue

Great location.
The central location was great for finding something to eat or taking a walk. A 'window' facing a wall is an unusual and seemingly Asian thing. There was one friendly lady at the front desk. It's a pretty city

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

shay, nz

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and location. noisey room
Only one night stay. Room was decent and a good size. Apart from the shower very clean also. There is construction next door and very loud in room from 6am. Due to this couldnt stay here more than one night. Also on arrival room key didnt work, no big issue, and at 7am someone used a room key to open my door without knocking. Great location. Once next door was built would stay again and longer.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2019

8/10 Good

Zhanna

Liked: Staff & service, room comfort
Великолепное расположение отеля !
Засели нас быстро,сразу после 12 часов дня,но номер произвел впечатления уставшего,стены грязные,дверь на балкон сначала не открывалась,сейф в номере не работал и было нашем делюксе неуютно,очень хорошее расположение отеля в центе Нячанга и вблизи пляжа и еще мне понравился балкон- просторный и два кресла не нем.Интернет работал хорошо. Завтраки очень скромные.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2019