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Pavillon Garden Hotel & Spa

3.0 star property

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Photo gallery for Pavillon Garden Hotel & Spa

Beach nearby, white sand, beach shuttle, sun loungers
Seasonal outdoor pool, sun loungers
View from property
Premium bedding, down comforters, pillowtop beds, minibar
Family Room | Premium bedding, down comforters, pillowtop beds, minibar

Reviews

7.0 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Pool
  • Parking included
  • Room service
  • 24/7 front desk

Explore the area

Map
4 Ton Dan, Nha Trang, Khanh Hoa, 57000
  • Nha Trang Night Market
    ‪3 min walk‬
  • Tram Huong Tower
    ‪5 min walk‬
  • April 2 Square
    ‪9 min walk‬
  • Nha Trang (NHA)
    ‪17 min walk‬

Room options

View all photos for Family Room

Family Room | Premium bedding, down comforters, pillowtop beds, minibar

Family Room

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Seasonal 1-bedroom apartment

Seasonal 1-bedroom apartment | Premium bedding, down comforters, pillowtop beds, minibar

Seasonal 1-bedroom apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Family Apartment With Balcony (321141424)

Luxury Family Apartment With Balcony (321141424) | Premium bedding, down comforters, pillowtop beds, minibar

Luxury Family Apartment With Balcony (321141424)

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Premier City View With 02 Balcony

Deluxe Premier City View With 02 Balcony | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Premier City View With 02 Balcony

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | Premium bedding, down comforters, pillowtop beds, minibar

Superior Twin Room, Balcony

  • 172 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Premium bedding, down comforters, pillowtop beds, minibar

Superior Double Room, Balcony

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Family Apartment(321141417)

Luxury Family Apartment(321141417) | Premium bedding, down comforters, pillowtop beds, minibar

Luxury Family Apartment(321141417)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Similar properties

Pool

TOP Panorama Nha Trang

  • Pool
  • Kitchen
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, (2)
The price is $33
per night
$38 total
includes taxes & fees
Mar 6 - Mar 7
TOP Panorama Nha Trang

About this property

Pavillon Garden Hotel & Spa

3-star hotel in Tran Phu Beach
Guests at this beach hotel will appreciate convenient onsite amenities such as limo/town car service and complimentary wired internet access.
Pavillon Garden Hotel & Spa offers 44 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 40-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

You'll be playing in the surf in no time with a ride on the hotel's beach shuttle (surcharge). Enjoy the umbrellas and sun loungers for a relaxing day at the beach.

The hotel offers a restaurant and a coffee shop/cafe. A computer station is located on site and wired and wireless Internet access is complimentary. This beach hotel also offers a seasonal outdoor pool and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Pavillon Garden Hotel & Spa has designated areas for smoking.

Pavillon Garden Hotel & Spa has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free 24-hour offsite parking; reservations required
  • Street parking available
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Area shuttle (surcharge) up to 50 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour pool access
  • Bicycle rentals
  • Evening entertainment
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Built in 2016
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Late-night room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of VND 100000 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 66 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 200000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: VND 100000 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from January to December
24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Pavillon Garden Hotel Nha Trang
Pavillon Garden Hotel
Pavillon Garden Nha Trang
Pavillon & Spa Nha Trang
Pavillon Garden Hotel & Spa Hotel
Pavillon Garden Hotel & Spa Nha Trang
Pavillon Garden Hotel & Spa Hotel Nha Trang

Pavillon Garden Hotel & Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 63 reviews
Rating 8 - Good. 25 out of 63 reviews
Rating 6 - Okay. 19 out of 63 reviews
Rating 4 - Poor. 6 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Shannon

This property is currently closed for renovations. I’ve alerted Expedia so I’m not sure why the property is still listed, but confirm with the hotel that they are open before booking:)
Stayed 3 nights in Sep 2022

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice clean hotel close to the beach. Staff was friendly and helpful. Nice option for solo travelers.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with their friendly staff and our room was upgraded to a top floor with the ocean view window. We'll be back to this hotel again if we come to Nhs Trang.
Stayed 4 nights in Nov 2019

6/10 Okay

M.

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
1. Female staff is friendly and speak good English, bravo. 2. Except for the private pool at 7th floor, nothing much to warrant the steep price for the room which fortunately I booked it at a discounted price, which is still more expensive than some reasonable hotels around the same vicinity. 3. Room is clean but small, balcony view is forgettable, so narrow and facing next building so not really useful other than occasional smoking session. 4. Writing desk is small difficult to work on, dim and no lights on top of it. The electrical outlet is so loose, my laptop/phone charger kept disconnected. Had to check the charge occasionally. However, there are ample electrical outlet near the bedside. 5. Instead of giving 2 bottles of mineral water, the hotel provide drinking water in glass bottle so a bit skeptical on the source. We decided to get our own drinking water from convenient store. 6. Airport transfer from hotel to airport is 350k, 100k more expensive than the usually rate I gotten so far. Most hotels charge 250k - 300k so you are better off negotiating and making personal arrangement with any Grab drivers to come and pick you up to airport. 7. Overall I would say average hotel.
Stayed 2 nights in May 2019

6/10 Okay

Wayne

Average hotel
Average hotel one street back from the beach. Message not received about the change for one of the rooms to be changed to a twin room. Had to pay extra. Staff were good but a bit pushy to book tours through them. Beds were very hard but we found most of the hotels we stayed in Vietnam were firm.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in quiet side street. 5 minute walk to beach. Room was good with a really nice shower. Staff were very efficient and helpful. Was leaving on late train and they said I could leave my bag and when I came back to get a towel from reception. I could have a shower and change before going to the station. It was very much appreciated. Breakfast was great. A buffet with lots of choices and very good food. Would definately stay hete again.
Stayed 2 nights in Mar 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
This is a nice hotel. Very comfortable. Very friendly staff and restaurants and the beach are just a couple minutes away.
Stayed 5 nights in Feb 2019

8/10 Good

Elizabeth

Great location, within walking distance to everything you’d want to see. Street (alley) has great food and little shops on it. Breakfast is pretty good, and reception is very helpful. Although it promotes a spa there isn’t actually one; I went to a different hotel for a spa day after a negative experience at one of the spas across from the hotel. Lots of random outages: first the internet was out for a day, then our lights were out for a day, then the cable went out and never came back while we were there. Our room had a broken lamp (electric short) and was missing the A/C remote. Felt like I was always asking the front desk to fix something. But it was very clean and well maintained otherwise, and the staff spoke good English (this was extremely helpful to us as we speak zero Vietnamese). Get a balcony room if possible: although the Novotel is right in front you still have good views of the beach/ocean!
Stayed 4 nights in Nov 2018

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pavillon
Nice and centrally located. Quiet. Lots of good restaurants close by. Nice pool.
Stayed 2 nights in Oct 2018

8/10 Good

Christine

Primrose chris
Nice room with beautiful view of the great clean beach and the neon lights art night. Lovely board walk along beach, kids rides in the park. Hotel has a good pool and access to the beach.
Stayed 2 nights in Aug 2018

6/10 Okay

Mary, Perth W.A

Liked: Staff & service
Hotel was ok for the price,close to the beach, restaurants and cafes.
Stayed 2 nights in Mar 2018

6/10 Okay

Hung

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Friendly staff and nice room. Easy walking to beach and area
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive experience for a short stay
I ended up arriving to Nha Trang at 4:30am, which really wasn’t planned. I wasn’t sure what to expect at the hotel when I turned up at 5am, but the door was open so I went in (a man was sleeping at reception) and sat down and waited. I think they took pity on me because I was allowed to check into my room at 8am, which was an absolute heaven sent. I loved the room, it was by far the best stay in my entire Vietnam trip. It had a little balcony, and although the window and balcony faced the hotel next door, the sea was visible inbetween the buildings. The bed was really comfortable, I loved the room. A/C worked fine, there were snacks available (for an extra fee), the bathroom was a lovely size and well equipped. The hotel is a short walk from the beach and a block away from many restaurants and small shops. Receptionists were very helpful, assisted me in booking my bus to Dalat. Wifi works really well throughout the hotel and breakfast was the best selection I’ve seen on my trip. I wish I could have stayed longer I really liked this hotel.
Stayed 1 night in Jan 2018

10/10 Excellent

myasir , kuala lumpur Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , close to the beach , in city center .
Nice hotel , beach just across the street . View from balcony room 1003 is so amazing and weather also a bit cold , Hotel is in city center area you just can walk to reach nigh market , tower incense , Nha Trang beach ,alexandre yersin museum and along the beach is really nice place to relax .
Stayed 6 nights in Jan 2018

6/10 Okay

Nancy , Perth, Australia

Liked: Room comfort
Disliked: Cleanliness
Nice hotel in good spot
This hotel provided just what we needed; a comfortable bed and some where to freshen up. Its a short walk to the beach and a short stroll to the night markets and other popular nightlife. The staff were very friendly and quick to help with requests.
Stayed 7 nights in Jul 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Do Not Stay Here!
Awful! Staff was not friendly or welcoming. The first room was not the one we booked. The bed was hard and the pillows were flat. The bathroom was more like a wet room. Sink was leaking, the slippers were worn out, not enough toilet paper. We were promised the room we booked the next day, however we got the run around with excuses. Not worth the money. The only nice thing was the breakfast and leaving. Not worthy to be on hotels.com website.
Stayed 2 nights in Jul 2017

6/10 Okay

Mick, Perth, Australia

Liked: Cleanliness, staff & service
Reasonably-priced Hotel
This hotel is nice for where it was situated. The room was clean and tidy. The staff were helpfull and pleasant. The million dollar question, would I stay there again? Yes.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean was very happy
It was amazing and staff was really friendly

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value with friendly staff
Hotel is located down a small ally and a little hard to find. The staff was very friendly and helpful. Room was clean and well maintained. Breakfast was good.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Paul, Perth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Panic stations
room needs refurbishing Battery in room safe dead hotel had no master key had to wait for locksmith missed booked bus Better hotels for price

10/10 Excellent

jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andy

Liked: Staff & service, property conditions & facilities